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“Comfortable, Affordable, Clean.” 4 of 5 stars
Review of Surf Parade Resort

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Surf Parade Resort
4.0 of 5 Small Hotel   |   210 - 218 Surf Parade, Surfers Paradise, Queensland 4217, Australia   |  
Hotel amenities
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Comfortable, Affordable, Clean.”
4 of 5 stars Reviewed December 31, 2013 via mobile

We stayed here on a weeks visit and were happy with location, although it was not near the main hub it was still within a fair walking distance.

Rooms are a little outdated in some areas, in other areas quite modern & comfy, no lamps in bedroom was a bit odd, and only one bedside table; but nothing too major. Shelves in main foyer area (near front door) prove useless as they don't look sturdy enough to place items on AND one shelf sticks out, having to watch not to bump ones head.

Shower & Spa bath nice; Kitchen clean & modern although a dishwasher would have been convenient. Balcony overlooking the road; towards the Beach (which we weren't able to see as we were on the 2nd floor).

Blinds in apartment not very functional/cheap... Some are broken & others don't cover the entire window.

Lounge chair was super comfy! Washing/Drying facilities great. The pool/spa/sauna/BBQ area is lovely, very clean & well looked after. Will come back again if we holiday at the GC in the near future.
Thanks!

  • Stayed January 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, January 12, 2014
Thanks for the review and apologies for the issues you found. It is a busy time of year and house keeping must have missed reporting them. Cathy
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219 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
Nuneaton
Top Contributor
105 reviews 105 reviews
86 hotel reviews
Reviews in 58 cities Reviews in 58 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed December 31, 2013

We had 11 nights here and thoroughly enjoyed it. It is a perfect location for walking to both Surfers and broadbeach and one minute from the beach? You have a local Spar, bottle shop and fish and chips 5 mins away and the larger shopping mall is about 15 mins away so very convenient for everything. It is also on the bus route so if you do not have a car it is very convenient to get around as well.
Our apartment had been relatively updated with a new cooker and oven and suite and was very nice with efficient air con for the high temps! The only negative thing that I could say about the apartment is that the bathrooms could do with A bit of a modernisation.
the pool was great to cool down as well but get your timing right as lounging spaces are limited!!!!!

Room Tip: As you look at the building -the left hand side gets the sun in the evenings so rooms can be warmer...
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, January 12, 2014
Thanks for taking the time to submit the review and hopefully we see you again. Cathy
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Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 25, 2013

Just returned from a 4 night stay. Must admit, this is probably one of the best value hotels I've stayed at. They don't proclaim to be a 5 star establishment and the price I paid is similar to 1.5 star type places, yet this place ticks all the boxes.

Great location - Just the right balance of being central without being in the middle of the action (i.e noisy)
Amenities - Everything worked well and some kitchen appliances even looked brand new
Good size
Parking, Air-Con, Spa were all bonuses.
Nice friendly staff.

If I really had to pick on something, the TV remote was a little dodgy as it only controlled "foxtel" channels and couldn't really use it for Free to Air stuff (some channels aren't on foxtel). But really that's a first world problem.

I would stay here again without hesitation and recommend to friends.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, January 12, 2014
Nice to read your review and pleased to see that you enjoyed your stay , which is our objective. Maybe we will see you again. Cathy
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Derbyshire, U.K
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 19, 2013

We have just returned from another visit to Surf Parade between Oct-Dec and yet again it was faultless. We booked a bit later than usual and were not expecting to get a hinterland view room which we always like and request. We were, therefore, absolutely delighted when we booked in after a long delayed flight from the UK, to be given one of our favorite rooms!! The bed in the room is one of the most comfortable we have ever found. only the wall to wall sunshine forced us to get out of it!! Our only slight hitch was a faulty toaster after about a week. This was fixed within minutes of being reported, when a brand new one arrived. Cathy, James, Dustin and the rest of the staff were their usual friendly and highly efficient team. Nothing seems to be too much trouble and they do try to accommodate guests requests if they possibly can. The gardens, pool and grounds were kept immaculate. We met up again with several other regular visiters making the resort 'a home from home'. Everyone is very friendly and welcoming. The resort is quiet with no rowdy behaviour tolerated which is nice to know. We are already planning yet another revisit this time next year.
Shelagh & Stuart Barlow, Heage, Derbyshire, UK

Room Tip: Don't want to leave too many tips about choosing a good room as then perhaps we would not be abl...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, December 21, 2013
Thank you for your comprehensive review , and like you, most of our return guests mention the quiet atmosphere as one of the main reasons they return. Its nice to see that we managed to get everything right for you as we do work hard to achieve this. For others reading this, please contact us direct when booking to put in you special requests. Thanks again for the review and looking forward to seeing you again. Cathy.
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Peterborough, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 2, 2013 via mobile

We had a nice apartment, it had all the basics. The pool etc is nice and everything is clean. The staff we spoke to were helpful.

A pleasant stay, but nothing out of this world - quite surprised this is no.2 on the list for surfers paradise, there looked to be far better accommodation nearby.

Also thought it was a tad stingy that we had to pay for wifi, but that's just more of a grumble!

  • Stayed November 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, December 4, 2013
Thank you for your review. Everyone has there own expectations and our rating is based on past guests reviews. I note you didn't mention you visited the other accommodation to make your assumption, they merely looked better. We are working on the wi fi and it will shortly be free to all guests. Some time we find people book into 4 star accommodation expecting 5 or 6 star facilities , which of course are considerably more expensive. Cathy
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Cambridge, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 30, 2013

1st November we set off for OZ arriving at the hotel the out of hours reception was seamless and stress free after 24 hours travel from the UK.
Booking in the following day was pleasant and Cathy was a dream to deal with Helpful at every turn sorting us out with a great deal on car hire from a local company that was absolutely first rate a BIG thanks to Helen from (Pacific Paradise Rent a Car) Who went above and beyond the call of duty by assisting us at the airport.
Even now we have been back in the UK for several weeks Cathy is still helping us repatriate some electronic goods we left behind.
In short a great hotel, great staff, good local knowledge and good service no complaints whatsoever.
All visitor who Hire a car should invest a day at Byron Bay and while there chill out for a full day at the Crystal Castle good for the Soul.

Room Tip: We had two apartments in the front of the hotel with sea views 82 and 83 perfect. There is also ver...
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, December 1, 2013
Thanks for the positive review and the comments about car hire and places to see, which should be a help for readers. Nice to see you mentioned the ample secure and free underground parking, which quite often is another hidden cost. Hopefully we will see you again if you decide on venturing half way around the world again. Cathy
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Christchurch, New Zealand
1 review
5 of 5 stars Reviewed November 26, 2013

As a former permanent resident of Surf Parade Resort ,I wouldn't consider staying anywhere else. As usual, my ocean view room was awesome. Being November, watching the storms roll in during the evening is awesome from the Ocean View side of the building. With virtually 24 hours notice of my arrival, my room request was granted to a great ocean view on the ninth floor and up to is usual high standards. The amenities are top of the line, with a great pool/spa/bbq/sauna area for those looking to relax. If you require any extras, nothing is ever a problem and to top it off, the weather was fab for most of the 2 weeks. Its always great to catch up with Cathy, James & family, aswell as fellow permanent residents who make this place a warm, safe & happy home away from home. Would recommend to anyone looking for a central but quiet, beachfront spot.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, December 1, 2013
Thanks Lucy , always a pleasure to see people like you returning and as you mentioned , we are a central but quiet and relaxing spot. Most of our numerous return guests mention this is the reason why they keep booking at Surf Parade Resort. Great catch up and hopefully we see you again soon. Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Surf Parade Resort

Address: 210 - 218 Surf Parade, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #3 of 8 B&Bs / Inns in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Surf Parade Resort 4*
Number of rooms: 96
Official Description (provided by the hotel):
FREE INTERNET , FREE PARKING , AIR-CONDITIONING full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo. Nestled perfectly between two of the most vibrant beach side suburbs on the Gold Coast, Surf Parade Resort offers you a relaxing and satisfying holiday. The superb one bedroom holiday apartments are perfect for couples and small families seeking comfortable and affordable Broadbeach or Surfers Paradise accommodation on the Gold Coast.Surf Parade Resort offers 98 fully self-contained apartments, all fully equipped with in-room corner spa bath, large curved balconies and air-conditioning. Each of the Broadbeach family apartments has modern interiors that are complimented by a lovely decor. Enjoy the first rate resort facilities that include a full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo, and a lush tropical garden.All apartments have wireless internet connections available on a pay-to-use basis, thereby enabling guests to maintain email contact and internet access while on holiday.Surf Parade Resort is also a mere stone's throw away from the most exciting places on the Gold Coast. Get easy and convenient access to the most spectacular patrolled beaches and world class theme parks. Fabulous shops, innovative restaurants, trendy nightclubs and extravagant casino are all nearby our holiday accommodation in Broadbeach. ... more   less 
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Also Known As:
Surf Parade Hotel Surfers Paradise
Surf Parade Surfers Paradise
Surf Parade Resort Gold Coast/Surfers Paradise

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