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“excellent stay” 5 of 5 stars
Review of Surf Parade Resort

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Surf Parade Resort
4.0 of 5 Condominium   |   210 - 218 Surf Parade, Surfers Paradise, Queensland 4217, Australia   |  
Hotel amenities
Certificate of Excellence 2014
Nelson, New Zealand
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
“excellent stay”
5 of 5 stars Reviewed November 14, 2013

we arrived 2 minutes before office closing time on a sunday, which is earlier than the week days, but there was alternative arrangements for after hours check in. This was no problem for the courteous staff at all. They asked if we were going to the V8 super car racing that day, which we had planned to, and she gave us 2 entry tickets worth $176! We were extremely grateful for this kind gesture and thoroughly enjoyed the racing.
Our room on the top floor was very clean and well appointed with great sea views and had plenty of room to relax in. All amenities worked well in the room and was well maintained. There was no chopping board in the kitchen so we mentioned it to reception and they delivered a new one within a couple of hours. Great service. The pool and bbq area was lovely, clean and tidy.
We really enjoyed our stay here, with walks along the beach every morning, and will stay here again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, November 15, 2013
Thanks for the great review and pleased to see that things went well for your weekend at the V8 racing. Pleased to see that you mentioned the missing chopping board , as it is a reminder to readers that should there be an issue at the time of your stay, contact Reception so your experience is a positive one. Nothing can be done to correct or verify an issue once you have left. Thanks for taking the time to review Surf Paraded Resort and looking forward to your return. Cathy
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233 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
Irvine, United Kingdom
1 review
5 of 5 stars Reviewed November 6, 2013

The apartment was extremely clean and well laid out, with all the necessary appliances. The reception staff were particularly helpful and eager to be of assistance, even going so far as to allow us into our room early after a long flight. The pool is of a reasonable if not overly large size, and the outside area was very well looked after with a good sized barbecue area. The Resort is ideally placed between Surfers Paradise and Broad Beach, meaning both were within easy walking distance. The beach itself was literally around the corner from the apartment, and local shops were also easy to reach. We stayed for three weeks in September and will definitely be returning on our next visit.

Lynn
Scotland

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, November 14, 2013
It always nice to see that we did things right for guests to the degree that they will return. Thanks for the review and we look forward to seeing you again. Cathy
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Dunfermline
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 4, 2013 via mobile

My wife and I stayed here for the month of October. In the run up to our trip I regularly checked this review site and I was confident of a good stay. This expectation was realised and more. We arrived around 0930, well before check in time, but within 30 minutes our room was available. 7th floor with ocean view. It was very clean and comfortable. Well kitted out with appliances. The sun hammered the windows from 0600 in the morning - what a downside!! - but we found that with it getting dark around 1800 we adjusted our body clock to going to bed, and getting up, earlier. Remember that this is self catering. The weekly service is merely a change of bed linen and towels.
The resort is quiet and well situated between Surfers Paradise and Broadbeach. Easy walking distance either way. The No. 750 bus runs straight outside. obtaining a Go Card from 7/11 store entitles you to a 30pc fare reduction. We found that is was just as cheap and often cheaper to use a taxi.
We tended to head into Broadbeach where there is a range of good restaurants, often offering big discounts for early dining. This makes it more affordable for UK visitors. Best $10 I spent was to join the Northcliffe Surf and Lifesaving Club, halfway to Surfers. Visitors are made most welcome and your membership gets you discounted food and drink.
Such was our satisfaction with our accommodation, we had little need to interact with the staff but they were always pleasant and any advice given proved to be good. As we had a mid-afternoon pickup I asked about a late checkout and, as our room was not being re occupied that day, this was not a problem.
What you see on their website is what you get. An excellent value for money resort, right at the magnificent beach and I will have no hesitation in returning.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, November 14, 2013
Thanks for the full and comprehensive review. As I have said before , we think Surf Parade Resort is a special place for guest , especially couples. We strive to have every guest enjoy their stay , just as we like when we go on holiday. Cathy
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Auckland, Auckland, New Zealand
1 review
5 of 5 stars Reviewed October 30, 2013

My partner and I stayed here at the end of October during the weekend of the V8 races. The apartment exceeded all our expectations. Beautiful ocean views and the apartment itself was very clean and had everything we needed including a full kitchen, and washing machine and dryer. You even have an in-room spa! It is also in an ideal location - within walking distance to both broadbeach and surfer's paradise but nice and quiet. If we come back to the Gold Coast this is the only place we will be staying!

Room Tip: Ask for an Ocean view room on a high floor
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, November 14, 2013
We have a large number of return guests and it always good to see that the list is been added to. Thanks for the positive review. Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 29, 2013

my husband and i stayed here for our honeymoon, and it was the best experience i could have hoped for. ken helped us out alot even thou we hadnt given him much notice (2 weeks max) and he organised a few room shifts so that we could have hte 1 room over our whole 7 night stay. i loved waking up and being able to watch the sun rise over the water, and the fact that it had secure underground parking made it so easy to be comfortable leaving our car there while we walked into the heart of surfers almost every night, as it is only a 10 minute walk. ken set us up with theme park tickets, and was so friendly to talk to. all in all we both loved the stay and cannot thank ken enough for all his help. we will definitely be back!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, November 14, 2013
Nice to see that your stay at Surf Parade Resort was a positive one , especially for your honeymoon. Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2013

Serviced Apartments located between Broadbeach and Surfers Paradise, very close to the beach. Facilities are good - includes a pool, tennis court and underground parking. The apartment itself was a good size, could easily fit four if using the couch. Bathroom includes a spa! Also a washer and dryer and stovetop for cooking.

Stayed October 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, November 14, 2013
Thanks for the positive review . Hopefully we will see you again. Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ChCh
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 27, 2013

My Daughter & I stayed here mid October. From the minute we arrived we felt on holiday. Front desk staff were very welcoming,our room was ready (09.30) We were given advice on bus stop & frequency. The room was clean albeit a bit dated but it was comfortable with a sea view.We were on the 4th floor. We enjoyed the pool facilities. Staff were very good at booking our river cruise & nothing seemed a problem to them. Would definitely stay here again

Room Tip: Loved the sea view it is a must
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, November 14, 2013
Nice to see that your experience was a good one and that you will return. Thanks for taking the time to submit the review. Cathy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Surf Parade Resort

Address: 210 - 218 Surf Parade, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #16 of 103 Specialty Lodging in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Surf Parade Resort 4*
Number of rooms: 96
Official Description (provided by the hotel):
FREE INTERNET , FREE PARKING , AIR-CONDITIONING full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo. Nestled perfectly between two of the most vibrant beach side suburbs on the Gold Coast, Surf Parade Resort offers you a relaxing and satisfying holiday. The superb one bedroom holiday apartments are perfect for couples and small families seeking comfortable and affordable Broadbeach or Surfers Paradise accommodation on the Gold Coast.Surf Parade Resort offers 98 fully self-contained apartments, all fully equipped with in-room corner spa bath, large curved balconies and air-conditioning. Each of the Broadbeach family apartments has modern interiors that are complimented by a lovely decor. Enjoy the first rate resort facilities that include a full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo, and a lush tropical garden.All apartments have wireless internet connections available on a pay-to-use basis, thereby enabling guests to maintain email contact and internet access while on holiday.Surf Parade Resort is also a mere stone's throw away from the most exciting places on the Gold Coast. Get easy and convenient access to the most spectacular patrolled beaches and world class theme parks. Fabulous shops, innovative restaurants, trendy nightclubs and extravagant casino are all nearby our holiday accommodation in Broadbeach. ... more   less 
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Also Known As:
Surf Parade Hotel Surfers Paradise
Surf Parade Surfers Paradise
Surf Parade Resort Gold Coast/Surfers Paradise

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