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“Best place to stay” 5 of 5 stars
Review of Surf Parade Resort

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Surf Parade Resort
4.0 of 5 Small Hotel   |   210 - 218 Surf Parade, Surfers Paradise, Queensland 4217, Australia   |  
Hotel amenities
Auckland, Auckland, New Zealand
1 review
“Best place to stay”
5 of 5 stars Reviewed October 30, 2013

My partner and I stayed here at the end of October during the weekend of the V8 races. The apartment exceeded all our expectations. Beautiful ocean views and the apartment itself was very clean and had everything we needed including a full kitchen, and washing machine and dryer. You even have an in-room spa! It is also in an ideal location - within walking distance to both broadbeach and surfer's paradise but nice and quiet. If we come back to the Gold Coast this is the only place we will be staying!

Room Tip: Ask for an Ocean view room on a high floor
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, November 14, 2013
We have a large number of return guests and it always good to see that the list is been added to. Thanks for the positive review. Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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219 reviews from our community

Traveler rating
    114
    79
    18
    3
    5
See reviews for
35
130
8
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 29, 2013

my husband and i stayed here for our honeymoon, and it was the best experience i could have hoped for. ken helped us out alot even thou we hadnt given him much notice (2 weeks max) and he organised a few room shifts so that we could have hte 1 room over our whole 7 night stay. i loved waking up and being able to watch the sun rise over the water, and the fact that it had secure underground parking made it so easy to be comfortable leaving our car there while we walked into the heart of surfers almost every night, as it is only a 10 minute walk. ken set us up with theme park tickets, and was so friendly to talk to. all in all we both loved the stay and cannot thank ken enough for all his help. we will definitely be back!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, November 14, 2013
Nice to see that your stay at Surf Parade Resort was a positive one , especially for your honeymoon. Cathy
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Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2013

Serviced Apartments located between Broadbeach and Surfers Paradise, very close to the beach. Facilities are good - includes a pool, tennis court and underground parking. The apartment itself was a good size, could easily fit four if using the couch. Bathroom includes a spa! Also a washer and dryer and stovetop for cooking.

Stayed October 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, November 14, 2013
Thanks for the positive review . Hopefully we will see you again. Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ChCh
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 27, 2013

My Daughter & I stayed here mid October. From the minute we arrived we felt on holiday. Front desk staff were very welcoming,our room was ready (09.30) We were given advice on bus stop & frequency. The room was clean albeit a bit dated but it was comfortable with a sea view.We were on the 4th floor. We enjoyed the pool facilities. Staff were very good at booking our river cruise & nothing seemed a problem to them. Would definitely stay here again

Room Tip: Loved the sea view it is a must
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, November 14, 2013
Nice to see that your experience was a good one and that you will return. Thanks for taking the time to submit the review. Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bunbury, Western Australia, Australia
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 12, 2013

We found this hotel to be pleasant, we did find the check in part confusing. The say check in is after 2pm, but don't tell you that reception closes at 1pm on a Saturday nor make aware that you have to do an after hours check in.The decor does need to be updated tho especially in the bathroom. I also suggest that maybe people shouldn't be allowed to cook in the rooms, as we had two early morning emergency evacuations due to people burning their breakfast. I found the bed a tad uncomfortable especially the pillows provided. I did like that you could turn the tv around so you can watch tv in bed.The pool was nice and the spa looked relaxing. The owners are very friendly and easy to get along with.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, November 14, 2013
Everyone's perception is a personal one. Fortunately fire alarms are few and far between , and sorry you had to experience of an alarm. Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2013

Booked through travel agent and had no say in the accommodation. Read the reviews and was encouraged by the positive reviews.
Before travelling rang and asked for a hinterland facing apartment. Was more than happy dealing with the manager.
The room was on the 5th floor and was clean and well appointed. The view was pleasant.
While it was a bit of a work to Surfers or Broad beach but was not really an issue later in the say hired a car.
Room was a good size.
The balcony had good afternoon sun which was a real plus has the weather was good for our entire stay.
All in all Surfers Parade was a great place to stay

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, November 14, 2013
Nice to see that your agent made a good choice for you and also your request for a Hinterland view. There is a lot to see and quite often guests will request a hinterland view on their return. Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 19, 2013

I arrived before check in time but my room was ready. I had taken the advice of other on trip adviser and asked for a beach front view. I had a lovely room on the top floor with a good view. Slightly obstructed by other buildings but still very nice. The room itself was what I needed and a good size, however I would agree with some reviews to say it could be updated a bit. If you remember the Golden Girls tv program house it was decorated a bit like that. In saying that it had a very comfy bed and I loved having a balcony. Lovely to sit outside early in the morning with the Sun shining! I appreciated reading the review someone wrote about finding the wardrobe as it is stuck behind the bedroom door. In the wardrobe is a small safe and also a broom and other cleaning equip. I moved these into the bathroom for my stay as it would have been to hard to hang clothes with these in the wardrobe. I did give a list of things that needed to be fixed to the reception and they gladly took the list. Things like the slat in the door was broken, light bulb needed replacing, sliding door latch not working properly etc... nothing to major. Also, one night I went to get a snack from the machine in the foyer and it would not give me change so I had to end up buying $10 worth of snacks. The pool area is really nice and the spa is nice as well. There are quite few people I met that live there or are on long term breaks and all were very friendly. In regards to transport, it is a long walk in the Hot sun up to surfers so you can take a bus. You can pay the bus driver directly, it cost AUD $4.80 one way which I thought was quite expensive for a short trip but the bus stop is on the same street so that was good. I also tried to arrange transport to theme parks using the kiosk in reception but it wasnt user friendly so I ended up booking through the internet with Con-X-ions who were good and had some deals. Internet is expensive and you have purchase for your use (wifi). There is a computer that you can use in the reception are which is about $2 for 15 minutes. Supermarket at Oasis shopping centre I found was good and not as far walk as Surfers and there is also a shop down the road about two blocks away that has the basics. I really liked the place and would stay there again, I just found it to far away from the hub of Surfers and not close enough to the shops. The beach was lovely and only a short walk away. I will upload photos soon.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, November 14, 2013
Thanks for the review and unfortunately you should not have had to encounter the room with the maintenance issues you mentioned. These are matters we bring up with our staff. In conjunction with the owners and suitable quiet periods , we are continually updating the units. Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Surf Parade Resort

Address: 210 - 218 Surf Parade, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #3 of 8 B&Bs / Inns in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Surf Parade Resort 4*
Number of rooms: 96
Official Description (provided by the hotel):
FREE INTERNET , FREE PARKING , AIR-CONDITIONING full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo. Nestled perfectly between two of the most vibrant beach side suburbs on the Gold Coast, Surf Parade Resort offers you a relaxing and satisfying holiday. The superb one bedroom holiday apartments are perfect for couples and small families seeking comfortable and affordable Broadbeach or Surfers Paradise accommodation on the Gold Coast.Surf Parade Resort offers 98 fully self-contained apartments, all fully equipped with in-room corner spa bath, large curved balconies and air-conditioning. Each of the Broadbeach family apartments has modern interiors that are complimented by a lovely decor. Enjoy the first rate resort facilities that include a full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo, and a lush tropical garden.All apartments have wireless internet connections available on a pay-to-use basis, thereby enabling guests to maintain email contact and internet access while on holiday.Surf Parade Resort is also a mere stone's throw away from the most exciting places on the Gold Coast. Get easy and convenient access to the most spectacular patrolled beaches and world class theme parks. Fabulous shops, innovative restaurants, trendy nightclubs and extravagant casino are all nearby our holiday accommodation in Broadbeach. ... more   less 
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Also Known As:
Surf Parade Hotel Surfers Paradise
Surf Parade Surfers Paradise
Surf Parade Resort Gold Coast/Surfers Paradise

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