If you are a person who likes cleanliness stay away from this complex. Whilst the public areas were immaculate and you can alwasy see people cleaning glass and floors etc their room cleanliness is not that great.
The bedding was spotless, as were the bedrooms and kitchen/lounge are but the bathrooms need a good steam clean and the balcony has obvioulsy not been cleaned for some months.
Whilst the Thai restaurant has won many awards these are clearly not for cutsome service as all our waiting staff were quite rude. We are not a quiet bunch (there were 5 of us) but neither were we loud, obnoxious or rude to any of their staff but they were rude to us and could not have gotten rid of us quicker.
Its also very poor show that when you pay hotel rates for a 3 day stay you don't get your room serviced (so no clean towels or replacement coffee) and when we used the washer and drier the drier would only go for 10 minutes before over heating and conking out for half an hour so we couldn;t wash our towels either.
That being said rooms were massive and we were only using it as a base.
- Also Known As:
- Crown Towers Hotel
- Crown Towers Hotel Surfers Paradise
- Crown Hotel Surfers Paradise
- Crown Resort All Inclusive
- Mantra Crown Towers Gold Coast/Surfers Paradise
- Official Description (provided by the hotel):
- The Crown Towers Resort is consistently in demand all throughout the year. Discerning Gold Coast visitors appreciate all the luxuries that the Crown Towers Resort can offer. The Crown Towers Resort in Gold coast have it all, position, all the amenities you could wish for to make your Gold Coast holiday your best ever. ... more less
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