When we first arrived we were disappointed at the state of our room, it felt very grubby & the toilets were both quite messy. The shower & floors had alot of marks that were very easy to remove with a wet cloth so I don't know why they hadn't been done.Something had been spilt down the wall beside one of the beds. The room was serviced once during our 10 day stay which was fine but the toilets were still not cleaned & the floors weren't either. We came across cockroaches twice during our stay, once in one of the bedrooms & once in the kitchen. The kitchen cutlery wasn't very clean & the spatula was so melted & caked with food that we went & bought a new one. There was a computer downstairs to use the internet for $2 per 15 minutes, it was ok when it worked but during our stay we had three times when it played up & we didn't receive our money back or replacement time on it. Elevators stunk of urine also. The room was very muggy & we the air conditioner was down the opposite end of the apartment to the bedrooms which made for some restless hot nights trying to sleep.
The location is great, very close to Cavill Mall & to the beach. Underground parking was very handy & the staff we encountered were friendly.
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- Also Known As:
- Surf Regency Apartments Hotel Surfers Paradise
- Regency Surfers Paradise
- Regency Hotel Surfers Paradise
- Surf Regency Apartments Gold Coast/Surfers Paradise