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“Central, beachfront in Paradise” 5 of 5 stars
Review of Hi Surf Beachfront Resort Apartments

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Hi Surf Beachfront Resort Apartments
3.0 of 5 Small Hotel   |   150 The Esplanade, Surfers Paradise, Queensland 4217, Australia   |  
Hotel amenities
Certificate of Excellence 2014
Fort St. John, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Central, beachfront in Paradise”
5 of 5 stars Reviewed December 11, 2012

Great place with a Central location and excellent beach access. Minutes walk to anywhere, we had free use of a car but never used it. Any attractions we took part in sent a vehcile for us, as you are very close to the central part of Surfer's Paradise or Main Beach and many other excellent spots. Staff is friendly and extremly helpful. Taxi service is prompt and readily available. Rooms are amazing and air con in both bedrooms was great. For us next time there is no other option!!!

Room Tip: Rooms with an ocean veiw and elevated in the top part of the building have amazing gold veiws!!!
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
showbiz12, Owner at Hi Surf Beachfront Resort Apartments, responded to this review, January 25, 2013
Thank you so much for your time to publish your thoughts on Hi Surf. The Manager, Sue Warner, and her staff love pleasing guests and looking after their needs. See you again very soon. The weather is always great here for a getaway!
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188 reviews from our community

Traveler rating
    105
    57
    14
    9
    3
See reviews for
109
23
1
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Sydney, Australia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 29, 2012

This is a gem we found by driving along The Esplanade. It is old but superb. The views are excellent. Parking is good. Some things like shower screen doors need repair. There is no service after the desk closes. The rooms are large and quiet.

The building is about to be refurbished. Stay there and I hope that you will enjoy it as much as we did.

The four stars are because the TV reception is not great.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
showbiz12, Owner at Hi Surf Beachfront Resort Apartments, responded to this review, January 25, 2013
Our guests rave about the views! This is because we are beachfront. Thank you for your comments and we do have limited reception hours as do all serviced apartments on the Gold Coast. However, our management and security are available 24 hours for urgent matters. The location is quiet being only a few blocks from the centre of Surfers, yet away from the crowds and noise. Sue and the team hope to see you again very soon to enjoy our on site facilities or the surf immediately in front.
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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 20, 2012

We had stayed at the Hi Surf years ago when out children were in their teens. Our daughter was getting married and she decided to book the Hi Surf leading up to the wedding and afterwards, so my Husband and I decided to do the same. When we booked we explained the occassion and that we would like rooms on the Esplanade and a refurbished room if possible. We were more than impressed with the service from the staff and the rooms. Just what we wanted.

We will definitely go back. It did not disappoint. Will recommend the Hi Surf anytime.

Room Tip: Ask for a room on the Esplanade, that way you face the beach front and you are just across the road.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
showbiz12, Owner at Hi Surf Beachfront Resort Apartments, responded to this review, November 20, 2012
How delightful to see you all back again for such a wonderful occasion! We do look after all our guests as best we can and it is especially pleasing, and we appreciate, that you take the time to tell the world what a great place Hi Surf is. Of course, our success is largely attributed to our dedicated staff, Sue, Mandy, Tracy, Shana and Alan who do enjoy their job! See you all again very soon.
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Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2012

We recently stayed in appartment 22B.
WOW.... What a veiw!!!
We had veiws all the way up and down main beach and views north back over the city.

APARTMENT
The apartment was great. There was plenty of space for the 5 of us.
All of the furnishings were modern and clean.

SERVICE
The service was very helpful. Mandy was able to help us out of a tight spot in a very short space of time (my fault on the booking for another accomodation).

AMENITIES
Although the complex was being renovated, we knew this upfront and didn't impact on us at all. In fact, we didn't really notice it going on anyway.

The only downside, was that the main shower wasn't well sealed and water easily runs between gaps in door and goes all over floor (although ensuite was perfectly fine)

We will definately be going back.

Thanks

Room Tip: Rooms facing North East are perfect. With the balcony sweeping around, you can get wind/rain protect...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
showbiz12, Owner at Hi Surf Beachfront Resort Apartments, responded to this review, November 16, 2012
We are so pleased that you had such a good holiday! Our guests do rave about the magnificent views and Hi Surf is among the best of the holiday apartments that are beachfront...and the lifesaver flags are immediately in front! Mandy appreciates you mentioning her exceptional service. Other guests will meet Mandy, as well, when they stay....and will get the same attention. We hope to see you again very soon.
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orange, nsw
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 20, 2012

This was our first family holiday after 10 years, Our booking agent Sunloverholiday.com led us to believe we had uninterupted veiws of the ocean and more, we were on the 3rd floor and had very partial views of the ocean and mostly looked at the roadway and the side of other hotels, this particular room had seen better days and is situated above the pool area which was noisy, before unpacking I went to speak with Manager Sue, she understood my dissapointment and managed to move us to the 20th floor ! Unbelievable..the veiws were breathtaking, floor to ceiling glass and wrap around verandah, the apartment itself was faultless, very modern and really tasteful, we felt like Kings, I can't thank Sue enough, it was school hols and she managed to make our holiday so memorible, watch out for Sunlovers holiday booking through the net, they were suppose to tell us partial veiws etc. but didn't, this review would have been entirely different if it wasn't for Manager Sue. Weather wasn't hot but the pools were heated and a great joy each day.

Room Tip: Ask for floors 6 and above.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
showbiz12, Owner at Hi Surf Beachfront Resort Apartments, responded to this review, October 22, 2012
We really appreciate your comments and in particular mentioning Sue Warner, the manager, who works tirelessly with Alan and Mandy to make sure all guests enjoy their stay as much as possible. We are also very pleased that we assisted to make your 10 year holiday so memorable and look forward to seeing you again soon. Call us personally next time to book your apartment.
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Perth, Western Australia, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2012

The location was perfect, within easy walking distance to Cavill road and surrounding shopping district. Half hour drive to all the theme parks, Excellent ocean views from living area, kitchen and bedrooms. The staff were very helpful and accommodating, nothing was too much trouble.
Great accommodation for families, with good facilities, gym, pool, sauna and tennis court.
Table and bench tops were not clean, bathrooms were a little outdated, but otherwise a great place to stay, we would certainly stay there again.

Room Tip: Ask for a room on the North East corner, great ocean and marina views.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
showbiz12, Owner at Hi Surf Beachfront Resort Apartments, responded to this review, October 17, 2012
Thanks so much for your kind comments. The ocean and beach views are fantastic, as you say, and they are available from every room. As you say the North East corner is also our favourite! Come back very soon and the staff appreciate you mentioning them.
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Canberra, Australian Capital Territory, Australia
1 review
4 of 5 stars Reviewed October 15, 2012

The amenities were fantastic - the kids enjoyed the pools, tennis and playground (although a bit too much chlorine in the indoor pool gave us all sore eyes !).
The rooms were spacious and clean although obviously a bit aged and needed some fixing up. Nothing major but a lot of little things.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
showbiz12, Owner at Hi Surf Beachfront Resort Apartments, responded to this review, October 17, 2012
Our guests do love the amenities and particularly the secure children's playground. We are so pleased you had a great time and we also hope you enjoyed swimming at the patrolled beach immediately in front. The lifesavers with the famous red and yellow swimming flags are a great asset as you can surf at the beach and 1minute later be in the hot spa at Hi Surf! Mandy Sue and I hope to see you again very soon. Keep well and thank you for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hi Surf Beachfront Resort Apartments

Address: 150 The Esplanade, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 7 B&Bs / Inns in Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hi Surf Beachfront Resort Apartments 3*
Number of rooms: 25
Official Description (provided by the hotel):
Beachfront! Magnificent uninterrupted views of Surfers paradise beach and ocean. Only 5 minute walk to Cavill Avenue, centre of Surfers. Beachfront with famous lifesaver "red and yellow flags" for patrolled swimming area immediately in front of resort. All apartments have 2 bedroom + 2 bathrooms and accommodate up to 5 persons. All apartments overlook the Grand Prix race track. Resort facilities include indoor heated pool & spa, outdoor heated pool & spa, tennis court, landscaped grounds, gymnasium, free undercover & secure parking. ... more   less 
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Also Known As:
Hi Surf Beachfront Resort Apartments Hotel Surfers Paradise
Hi Surf Beachfront Resort Apartments Gold Coast/Surfers Paradise

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