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“Family Friendly” 4 of 5 stars
Review of Hi Surf Beachfront Resort Apartments

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Hi Surf Beachfront Resort Apartments
3.0 of 5 Hotel   |   150 The Esplanade, Surfers Paradise, Queensland 4217, Australia   |  
Hotel amenities
Ranked #8 of 74 hotels in Surfers Paradise
Canberra, Australian Capital Territory, Australia
1 review
“Family Friendly”
4 of 5 stars Reviewed October 15, 2012

The amenities were fantastic - the kids enjoyed the pools, tennis and playground (although a bit too much chlorine in the indoor pool gave us all sore eyes !).
The rooms were spacious and clean although obviously a bit aged and needed some fixing up. Nothing major but a lot of little things.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
showbiz12, Owner at Hi Surf Beachfront Resort Apartments, responded to this review, October 17, 2012
Our guests do love the amenities and particularly the secure children's playground. We are so pleased you had a great time and we also hope you enjoyed swimming at the patrolled beach immediately in front. The lifesavers with the famous red and yellow swimming flags are a great asset as you can surf at the beach and 1minute later be in the hot spa at Hi Surf! Mandy Sue and I hope to see you again very soon. Keep well and thank you for your comments.
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130 people have reviewed this hotel

Traveler rating
    68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Portuguese first
  • Any
English first
Ballarat, Australia
1 review
5 of 5 stars Reviewed October 10, 2012

Our first time staying at Hi Surf after staying at a number of other properties over the years on the Gold Coast. Can highly recommend on location, (perfect only short walk to the centre of Surfers Paradise) exceptional uninterrupted views (extensive beach/ocean views and over suburban Gold Coast) little noise (go to sleep listening to the oceans, little in the way of sirens etc) great fitness facilities (pools, gym, tennis court etc, opposite running track) large spacious apartment (we stayed in a 2 bedroom older style – but space, balcony more than compensated, great service from management.............could keep going on.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
showbiz12, Owner at Hi Surf Beachfront Resort Apartments, responded to this review, October 15, 2012
Lovely to see that this is your first time at Hi Surf and that you can such a great time! Thank you so much for your kind comments and we certainly do have many guests returning after staying at other properties .... our location and service are uncompromising and our staff love to help our guests.
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Hobart, Australia
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 22, 2012

Well it is a great place to stay in Surfers, this was our 4th trip to the Gold Coast.
The two bedroom apartments are fantastic and clean although outdated and worn, its great for families with kids, it enables you to have privacy with seperate living areas and the apartment is HUGE with floor to ceiling windows overlooking the Pacific ocean....glorious!!!!
We chose to use the public transport (gold coast shuttle bus via Ferny Ave) for all the theme park and shopping centre adventures as it was too easy and very efficient, we only had to walk two blocks to catch all services....and we saved a small fortune.
It was over a kilometre away from the Cavill Mall, unfortunately under renovationsns, and it was a great opportunity to explore further around the area and we were pleasantly surprised with some great eating venues.
The 3 pools were used frequently after a swim at the beach opposite the venue, we did not use the gym or the BBQ facilities. I highly recommend this establishment...and a special thankyou to Mandy for her welcome

Room Tip: Choose a room facing the amazing Pacific ocean and above the10th floor for the Glorious views!!!
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
showbiz12, Owner at Hi Surf Beachfront Resort Apartments, responded to this review, October 15, 2012
Mandy loves it when her name is mentioned and I love it when our guests are so happy! Our 2 bedroom apartments are great for families or 2 couples sharing as there is lots of space. When you return the new light rail will be operating and we have station at our back door. We do have upgraded rooms available so please ask about them next time you stay. See you again soon.
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Ulverstone
1 review
4 of 5 stars Reviewed September 20, 2012

Great self contained accommadation for our family of four. Great location opposite the beach, and close to city centre! Awesome. Shuttle bus pickup outside hotel for transportation to all theme parks. Beach opposite hotel is patrolled by lifeguards 8:00am-5:00pm 7 days a week. Good restaurants are close walking distance from hotel. All staff were very friendly and helpful. Good 4-star accommadation. Not over the top in cost for accommadation, and the room was comfortable, nice and clean.
Thanks so much to all at Hi Surf for having us.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
showbiz12, Owner at Hi Surf Beachfront Resort Apartments, responded to this review, September 21, 2012
We are all very pleased you had a such a great time...and YES!...being beachfront with the patrolled area immediately in front is a big bonus as you only walk in front to have a safe surf.
Surfers is great place to stay for all the things you can do to keep busy and the facilities at Hi Surf are perfect to come back to and relax. Contact us directly when you next return as we love to look after returning guests in a special way.
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Singapore, null, Singapore
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 17, 2012

We just came back from Australia and was the first time we spend holiday in Gold coast. The first impression to the apartment was WOW,.... the kids love the apartment. The 2 bedroom apartment is great for family with kids. Big spacious area for them to round around.

The pool is clean, indoor and outdoor pool. they have a children playground too. In fact, we didnt really enjoy the facilites in the Apartment as too busy going out to other attraction.

Better choice to stay in apartment than hotel as you can cook your own food and wash laundry.
Everything you need as in home. But you need to buy some dish cleaner and washing powder if you need to do laudry.

The only dissapointment was not getting the sea view. It was a pool view instead.

Room Tip: Get a sea view room instead.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
showbiz12, Owner at Hi Surf Beachfront Resort Apartments, responded to this review, September 19, 2012
We are so pleased you and your family had a great time at Hi Surf and discovered that apartments are a wonderful alternative to the traditional hotel room. Next time you stay contact us directly and request an ocean front apartment. All our apartments have hinterland and ocean views but depending which aspect you choose one view will be more prominent than the other. Look forward to seeing you again soon.
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Dapto
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 13, 2012

We stayed at the Hi Surf from August to September what an hi class apartment every window we looked out we had water views. The apartment was nearly as big as a house. The whole apartment was very well decorated very spacious very clean. We love to thank Sue, Allan Mandy and Tracey for making our holiday one to be remembered nothing was to much trouble. The only thing if you have young children its a bit of a walk into Cavill mall but the size of the apartments, their views and the friendly staff make it worth the hike. We had trouble with our hot water it was dealt with the most professional way. The grounds, pools and spas are beautiful. The staff where lovely to our 2 kids the staff where always excellented with everything they said the kids felt so special. Just one thing to remember its not the management that decorate the apartments it the individual owners. We requested to have a 4 star apartment instead we got 5 star. So thankyou Hi Surf our stay was differently 5 star

Room Tip: We where on level 21 and you dont hear anything except for the ocean. Everything is close by there...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
showbiz12, Owner at Hi Surf Beachfront Resort Apartments, responded to this review, September 14, 2012
The staff do work hard and enjoy the job, particularly when our guests enjoy themselves so much! The higher levels are popular and the building has 28 floors with magnificent views from all apartments as you found. An advantage being about a 7 minute walk to Cavill Avenue along the beachfront is that we are located away from the noisy centre of Surfers. We look forward to seeing you again soon and thank you for your time to post a comment.
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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 13, 2012

A 15min walk to the shops and public transport to theme parks. Right on the beach. When we arrived we couldn't figure out where the reception was as there was no one to greet us at the lobby and we were walking around confused for 10min with heavy luggage. Was given upgrade to two bedroom suite which was nice but when I asked about where the public buses are to take us to the theme parks we got no assistance and was told to look it up ourselves. We went to the info desk on the main strip of shopping area up the road.
Looks like its in the process of slowly upgrading the rooms, interior design updated but the couch was ripped and worn as was the wall paint. Rest of the building updated. Overall we enjoyed our stay and the views and quiet rooms.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
showbiz12, Owner at Hi Surf Beachfront Resort Apartments, responded to this review, September 14, 2012
We are pleased you noticed the upgrade process and by next year there will be a magnificent difference again to the appearance of the property. Our guests really appreciate the panaromic views and the quietness. We hope to see you and your family again very soon.
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Additional Information about Hi Surf Beachfront Resort Apartments

Address: 150 The Esplanade, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Surfers Paradise
#6 On the Beach Hotel in Surfers Paradise
#11 Romantic Hotel in Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hi Surf Beachfront Resort Apartments 3*
Official Description (provided by the hotel):
Beachfront! Magnificent uninterrupted views of Surfers paradise beach and ocean. Only 5 minute walk to Cavill Avenue, centre of Surfers. Beachfront with famous lifesaver "red and yellow flags" for patrolled swimming area immediately in front of resort. All apartments have 2 bedroom + 2 bathrooms and accommodate up to 5 persons. All apartments overlook the Grand Prix race track. Resort facilities include indoor heated pool & spa, outdoor heated pool & spa, tennis court, landscaped grounds, gymnasium, free undercover & secure parking. ... more   less 
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Also Known As:
Hi Surf Beachfront Resort Apartments Hotel Surfers Paradise
Hi Surf Beachfront Resort Apartments Gold Coast/Surfers Paradise

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