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“Good spot” 4 of 5 stars
Review of Comfort Inn & Suites Mari Court

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Comfort Inn & Suites Mari Court
3.5 of 5 Resort   |   23 Wharf Road, Surfers Paradise, Queensland 4217, Australia   |  
Hotel amenities
Ranked #15 of 74 hotels in Surfers Paradise
Wellington, NZ
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good spot”
4 of 5 stars Reviewed May 8, 2013

We stayed here with our family of 2 adults and 4 children. The kids/teenagers loved the pool and was easy walking distance to Oasis and Surfers Paradise. We had a nice apartment which was cleans tidy and roomy and really enjoyed our stay. It was good to meet up with other travellers at the pool and everyone was kind and friendly there. One staff member was very helpful, the other a bit snooty. But past that we had a great time and would stay there again.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariCourtFamily, Front desk at Comfort Inn & Suites Mari Court, responded to this review, May 10, 2013
Thank-you for your comments. We are glad that you enjoyed your stay but a little disappointed that you thought that one of our valued staff was not accommodating. Will try to improve on that.
Regards
Lesley
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89 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Caloundra, Australia
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 20, 2013 via mobile

We were surprised that the room was very spacious, the balcony overlooking the pool was lovely except for the previous occupants hair and clipped toenails....yuk! The washing machine and dryer were new which was a bonus. The beds and bed linen are all in poor condition as was the carpets. Both bathrooms need upgrading with broken tiles and dirty grout from age. A broken shower screen was in the kids bedroom upon arrival, not very safe! The gardens are very lush and tropical and the pool was appreciated by the kids although not heated to 27©. Reception is only open for very limited hours which is a bit inconvenient. We would stay again only if we could be guaranteed a refurbished room. There are too many options in the goldie for accommodation, choose wisely friends.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariCourtFamily, Front Office Manager at Comfort Inn & Suites Mari Court, responded to this review, April 22, 2013
Thank you for taking the time to review Mari Court.

We have taken note of your comments and will be instructing our cleaners to thoroughly sweep the balconies and inform us if a shower door is off there rollers.
Our office hours are 8.30 to 5.00pm daily and 8.30 to 3.30 pm Saturday / 8.30 to 12.00pm Sunday.
We have 24 hours access to a receptionist via phone to contact the manager if required by our guests.
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Australia
Top Contributor
183 reviews 183 reviews
72 hotel reviews
Reviews in 69 cities Reviews in 69 cities
256 helpful votes 256 helpful votes
4 of 5 stars Reviewed April 15, 2013

This is a great choice of affordable accommodation on the gold coast. Located between Broadbeach and Surfers Paradise and only a few minutes walk to a patrolled section of beach. There are local buses a couple of minutes walk.
The accommodation is set in lush gardens, a small putt putt golf, good pool and hot spa and BBQ area are all well maintained. Rooms surround the garden / pool area. There can be some road noise at night but this is the same with the majority of accommodation in a busy area. Undercover parking is free and the property is well secured with access only for guests. Reception staff are friendly and helpful.
Note that units are privately owned so not all will look the same inside and there may be some things that could need an update. However I can only comment on the unit we had which was clean, comfortable and provided us a great place to relax after enjoying our days out on the gold coast. There are no lifts, but only 3 floors are not hard to negotiate stairs. For those with mobility problems you would need to ask for a room on the ground floor.
The apartments are well set up with washing machine, clothes dryer, dishwasher and all the comforts you will need. The games room is located in the basement carpark which was not ideal.
I booked via wotif and they had good prices with instant availability. This was one of the most affordable holiday accommodation options for 4 people available over the easter long weekend.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariCourtFamily, Front Office Manager at Comfort Inn & Suites Mari Court, responded to this review, April 17, 2013
Thank you for posting a great review.
We do try at Mari Court to keep accommodation for guests at an affordable rate so everyone can have there relaxing getaway.
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2013 via mobile

This review is a litte late but let me tell you worth the wait!!!! Our first family holiday with our two boys (10 & 7)..Room was great....Beautiful views of the gardens and pool area from our room..we could see the kids while having a cup of coffee....Kids coudnt get enough of the pool and spa (perfect water temp)......We had one of the refurbished rooms and were happy ftom beginning to end!!!!! Great central location between Surfers and Broadbeach.....We would definetly return to Mari Court!!!! Thanks for our first Family holiday....

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariCourtFamily, Front Office Manager at Comfort Inn & Suites Mari Court, responded to this review, April 17, 2013
Thank you for your review.
We are pleased that you all had a great family holiday.
At Mari court we aim to have families enjoy a relaxed and fun stay.
Look forward to your return.
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Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed March 26, 2013

decided on a holiday in surfers and had the pleasure of staying at Mari on wharf rd, it has every thing required for a holiday, and friendly helpful staff, would highly recommend. close to beach, shopping and buses. apartment was bigger than expected and came fully self contained. spa, pool and gardens were a added extra.

Room Tip: higher rooms have lovely view of gardens and pool area.
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariCourtFamily, Front Office Manager at Comfort Inn & Suites Mari Court, responded to this review, March 28, 2013
Thank you for taking the time to give us a great review.
Our team are pleased the resort was enjoyable for your holiday.
We look forward to you staying with us again.

Kind regards,
Alison
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 8, 2013

We spent 6 nights here in February. We looked at lots of accommodation housing 2 adults and 2 children and this was the only place that didn't charge twice as much for 2 rooms instead of a family room.On arrival I was dubious about what my money had got, well I needn't have been as we had a 2 bed suite with on suite bathroom, laundry, full kitchen, family bathroom, balcony and large lounge. Amazing value! The complex also had a lovely pool, a BBQ area, games room and under cover parking. The room was clean, comfortable and above all very quiet. I would recommend this hotel to all looking for great value for money and high quality accommodation.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariCourtFamily, Manager at Comfort Inn & Suites Mari Court, responded to this review, March 10, 2013
Thank you very much for taking the time to post a review.
We are very happy to hear that you enjoyed your stay with us at Comfort Inn Mari Court
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Perth, Australia
Top Contributor
59 reviews 59 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 6, 2013

Apartment was outdated needs refit furniture damaged bathroom's dirty and tiles broken needs new vanity units in bathrooms Our carpet was wet in the main room as some one had locked the door open and left the blinds open had to spray down the apartment cause it stank of dampness big massive goudges out of the benches in the kitchen dishwasher was dodgy washing machine was very old and rusted and made huge noise dryer was old and damaged Staff were nice to us Games room was damaged from water leaks and looked like a sewer leak some new equipment in there would also be good as very outdated games my teenagers wouldn't go near it. Needs painting in the rooms as too many fix ups and patchy walls looks terrible guys !!!! there is a reason this place is cheap... And can be very very loud at night you can also hear everyone going to the toilet as the system fills every time someone else in another apartment goes You can also Hear everyone bashing around in there apartments. Dont expect anything extra there is no cable or sat tv internet is not free for your room pool was not heated like website stated was freezing cold .. No gym or Bar or anything either

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariCourtFamily, Manager at Comfort Inn & Suites Mari Court, responded to this review, March 7, 2013
Thank you for your comment about the age of the games in the games room, they do not belong to management but we have spoken to the owner and shown him your comments.
There were no sewer pipes near the games room but here was 2 small leaks from a storm water pipe which now have been fixed.
Our pool is heated all year round at 27c which varies depending on rain fall which can lower the temperature.
Unfortunately when you stay in any multi story resort you will hear noises from adjoining apartments it is unavoidable.
All our apartments do have free Foxtel cable TV.
As new managers we are currently reviewing all of our apartments and will be talking to all the owners regarding updating.
It is unfortunate the guest did not inform us of his concerns during his stay as we would have done our best to address the issues.
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Additional Information about Comfort Inn & Suites Mari Court

Address: 23 Wharf Road, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Surfers Paradise
#10 Family Hotel in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Inn & Suites Mari Court 3.5*
Official Description (provided by the hotel):
Mini Golf ... more   less 
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Also Known As:
Mari Court Hotel Surfers Paradise
Comfort Inn & Suites Mari Court Gold Coast/Surfers Paradise

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