We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“super dissappointed” 1 of 5 stars
Review of Superduck Adventure Tours

Superduck Adventure Tours
cnr Cavill Avenue & Ferny Avenue, Surfers Paradise, Queensland, Australia
+61 7 5526 2644
Website
Improve this listing
More attraction details
Attraction details
Owner description: When visiting the Gold Coast you MUST experience "Super Duck"! - A great land and water adventure and a unique way to see the best of the Gold Coast. From road to sand to surf - the Super Duck will SPLASH into the water and take you on a cruising journey on sparkling waters to view yachts, waterfront mansions, Seaworld, the Versace Hotel, super cruisers, and more.We give you more duck for your buck!• Onboard Souvenirs• Free Drivers Certificate for kids• Service Guarantee• Fully air-conditioned vehicles• Entertaining and Informative CommentaryAlso available to book for private functions and charters.
Sydney, Australia
1 review
4 helpful votes 4 helpful votes
“super dissappointed”
1 of 5 stars Reviewed July 5, 2013

Superduck you suck! the duck broke down and the "help" never arrived to tow us out of the water. It was up to the passengers after waiting for 45mins to wave down a barge and get rescued for safety. The whole time they did not see if the passengers were okay. there was no evacuation safety plan. the tour guide was ill trained and the captain was rude and non communicative with the passengers as to what he was doing to help. There was no food, no water, no toilet and no second safety escape. When we asked the guide if this has happened before she had joked about it and said yes and suggested we sing and tell jokes to pass then time. when the taxis came to pick us up they were shocked. they were not told that we needed to come for an emergency and told to finish picking up their runs for the day.they said they would have driven over sooner if they has known how serious the situation was.
they have been fined by the local marine authority as superduck has infact had multiple problems before. if there is a problem on the water they must by law contact the waterpolice and call for help which was never done.
my advice, pay the extra $10 and go on aqua duck....
This company is not safe and should not be allowed to do business as they put their customers life in danger.

Visited July 2013
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

32 reviews from our community

Visitor rating
    13
    7
    0
    4
    8
Date | Rating
  • English first
  • Any
English first
Albion Park
Senior Contributor
42 reviews 42 reviews
31 attraction reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
“Great tour Super Duck style”
5 of 5 stars Reviewed June 16, 2013 via mobile

Great price, a lot cheaper then the other duck. Cheaper then a cab.
Good one hour trip on the road and in the water. Good tour guide and driver. Saw new sights and learnt new facts.
Definately worth a trip for anyone visiting the Gold Coast. I would do this first, as they let you know where a lot of things are and other activities you can do while here.

Visited June 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 attraction reviews
Reviews in 2 cities Reviews in 2 cities
“Super Duper Afternoon Cruiser”
4 of 5 stars Reviewed May 12, 2013

Wanna relax? unwind? but not do nothing? then the Superduck is for you :)

I had a ball! I was able to talk to the host and she pointed out a lot of interesting things that I never knew/notices about the Gold Coast - like apparently there is a sneaky palm tree that is actually a telephone tower! The Captain was hilarious the moments where he spoke. I think we got special attention because there was only a few people on our tour which was nice.

Superduckie all the way :)

Visited March 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, Queensland, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“lots of fun”
4 of 5 stars Reviewed April 2, 2013

Enjoyed the trip on the super duck with my 8 year old it was good value and fun going on the road and water.Seem to be good value as cheaper than the Aqua duck which is the same trip but different company. driver pointed out lots of interesting facts and history along the way.

Visited March 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“More fun then I expected.”
4 of 5 stars Reviewed March 29, 2013 via mobile

The super duck broke down 10 minutes into the trip but the saving grace of the trip was defiantly the staff, they tried to keep everyone entertained while we waited for a tow. They gave the children free toys and gave us a full refund as we couldn't re-do the tour. I'm sure it would have been excellent on a better day, oh well.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Superduck Adventure Tours also viewed

Surfers Paradise, Gold Coast
Surfers Paradise, Gold Coast
 
Surfers Paradise, Gold Coast
 

Been to Superduck Adventure Tours? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Superduck Adventure Tours, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.