I stayed with a young child and another adult. We stayed in a studio apartment which was quite basic and a little shabby.
It certainly isnt luxury but it had everything we needed, a kettle, bar fridge, stove top, microwave, pots, pans, cutlery and crockery.
The bed we had was a king size which was nice but the sofa bed wasnt very comfortable at all. There isnt really a balcony, just sliding doors that open with a railing immediately outside.
The TV was quite small but was on a unit that was able to slide from the lounge room section over to the bedroom. The lifts were slow and one lift was out of order after some guests were stuck in it for a short time!
The pool isnt really suited to young children as it gets very deep quickly with a diving board on the far side. The spa was nice though as the pool didnt feel very heated.
The location of this hotel is the best bit, about 5 minutes walk from Cavill Mall and just down the road from the Clock Hotel and Chevron Renaissance shops. It is just across the road from the patrolled beach and has plenty of eateries nearby.
While I would look for somewhere else to stay next time, this hotel is good for young travellors on a budget, who want to be close to the action.

The hotel was superb it had a very new furbished studio, their kitchenette was very good other than the rust in the kettle but it didn't matter because you could boil on the stove. The showers were alright because the water wasn't very strong.
We tried the full sized tennis court it was pretty good other than the fact that the lock wouldn't lock. Their tennis racquet's were very new. We went to the games room and it was very good with a ping pong table but the racquet's were all worn out but luckily we bought our own. We fed a lot of money in to the pool table because it was very fun

Stayed at the Chateau. Convenient location, great views from rooms and good cafe located in the hotel. Great value for money. Rooms were neat and tidy. Oven looked a little dirty and some of the plates had some leftover marks on them but otherwise great place to stay in Surfers.

We stayed here for 6 nights Oct / Nov 2007 with our 3 year old. The location is excellent and the external facilities are great - the pool, spa, sauna and playground were all clean and lovely. There is also a games room (table tennis electronic games etc) which although we didn't use it looked fine. The restaurant is good family fare at a reasonable price and they will deliver to your room if you wish - breakfast is excellent value. The reception staff were friendly and helpful. BUT if you are going there expecting a little slice of paradise - NO. The reception area is shabby and tired, the lift that was working was also shabby - the other one was broken. Access to the pool area is down a dangerous flight of concrete stairs. Our room was TIRED - although it was clean everything was shabby - curtains, lights, furniture, bedding, wardrobes etc all just shabby or cheap. We have stayed at several magnificent apartments at Surfers over the years and you can certainly do bettter than this if you prefer a modern fresh space for your holiday. It does NOT deserve the 4star rating it had on our tourist brochure.