Arrived 3 hours early and the rooms was not ready (not that we expected it to be), however the reception staff, Jenae & Danielle, were fantastic. They made us feel very welcome, allowed us to use the facilities whilst we waited and then called us when the room was ready.
The service was outstanding, with the staff being very attentive. Breakfast was included and the choice was great, even for the more discerning eaters. Chefs would cook eggs to order and were most helpful. The wait staff in the dining room were great (Royce and Azizi), explaining how everything worked.
Rooms were always clean and plenty of towels provided. The hotel is located between Cavill Ave and Broadbeach, so if you don’t might a 15 min stroll it’s in a great location. We certainly couldn’t complain.
Although we won’t be travelling again until mid-2014, this will be the first place we look at staying.
Check out the deals they offer, for the 8 nights we stayed I considered it to be great value.