We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful holiday” 5 of 5 stars
Review of Moorings on Cavill Avenue

Save Saved
You added Moorings on Cavill Avenue to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 1 more site!
Moorings on Cavill Avenue
63 Cavill Ave, Surfers Paradise, Queensland 4217, Australia   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Offers & Announcements
Fill Gaps Super Special
Ranked #1 of 74 hotels in Surfers Paradise
Adelaide
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Wonderful holiday”
5 of 5 stars Reviewed November 1, 2013

I spent ages researching different apartments to find the best option for our first family holiday to the Gold Coast. The only one that consistently received great reviews and seemed to tick all our boxes was Moorings on Cavill. Trust me, everything you read about Moorings is true.
I made early enquiries via email and phone and the response was always friendly and helpful. We stayed in early October for 8 nights on the second level, in unit 9. It was modern, very spacious and had absolutely everything we needed.
Our boys loved the pool and the spa was a great way to unwind after a day at the theme parks. The bbq area is spotlessly clean and the gardens lovely. We used the bbq to cook dinner on a couple of nights and its a great alternative when you dont feel like venturing out to a restaurant for dinner.
The location is perfect and central to everything. Across the road to the supermarket, restaurants, shopping and a 10 minute walk to the beach. Being on level 2 we did experience a bit of noise from the traffic and over the weekend it did get noisy from the bar located across the park. It didnt really bother us but I would think if you're a light sleeper you'd be better off on a higher level or an apartment closer to the river than the road.
The apartments were very secure. You can only get into the building/apartment after hours if you have a key and access in the lifts is restricted to the floor you are on, so we felt very safe and secure.
All the staff we met were genuinely friendly and helpful and really want their guests to have an enjoyable stay. Erin is an absolute gem, so lovely to deal with.
We couldn't have asked for nicer accommodation for our holiday. Hopefully we will be able to return to Surfers in the not so distant future and I'd have no hesitation in booking the Moorings again. Thanks to all the team for helping to make our holiday perfect!

Room Tip: For the best rate book directly with the Moorings.
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mooringscavill, Manager at Moorings on Cavill Avenue, responded to this review, November 6, 2013
Thank you very much for your reviews, we are very glad to have you staying with us and all families enjoyed a lot. Your happiness and safety are very important to us, that is why we always keep our high quality customer services and keep our building very secured with access key to entrance and lift.

Your room tip is very helpful too, as it is true that guests will get the best rate by booking directly through us. All the best wishes and wish to see you soon at Surfers in the near future.

Phoenix, Gracie and Erin
Moorings on Cavill Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

567 people have reviewed this hotel

Traveler rating
    440
    101
    19
    4
    3
See reviews for
285
135
11
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Swedish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2013

We arrived at Moorings on Cavill straight off the midnight flight on Saturday October 5. After a few hiccups finding the place and then having to wait until the doors opened we were beginning to worry if we had made the right choice. Boy did we ever!!! From the moment Erin and Gracie greeted us they did everything in their power to get our room ready as quick as possible. Once in our room we were surprised to find it was exactly like the pictures we had seen on their website. Everything was clean, tidy and the rooms were spacious and airy. We were disappointed when we couldn't fit our pillows in our suitcases because we have had some horror stays with uncomfortable cushions but two of moorings pillows was equal to one of our best and it helped us to enjoy long and restful sleeps in the comfy beds. I won't deny that being in the heart of Surfers Paradise meant that some nights it was extremely noisy and we found ourselves singing along to the Happy Birthday celebrations at the Helm Bistro next door but that is what we loved about Moorings being so central. We enjoyed a short walk to the beach for evening walks, plenty of cafes and restaurants for eating out and for those nights we dined in, I would have to say Moorings had the best equipped kitchen I have ever found in an apartment.
We paid extra for daily services and it was money well spent. Our room was tidied, beds made, and towels changed and the cleaners left our rooms immaculate every day.
We honestly could not fault a thing at the Moorings and although we can't comment on the other rooms, all the feedback we got while lounging around the pool or enjoying their lovely BBQ area tells us that the other people staying there seemed to feel the same way. My family were sad to say goodbye to Erin, Gracie and Phoenix and if we ever return to Surfers we would not bother to look anywhere else because Moorings service is second to none.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mooringscavill, Manager at Moorings on Cavill Avenue, responded to this review, October 29, 2013
Dear Lumina25 (don't mention your real name thinking maybe you prefer not putting publicly), thank you so much for your lovely reviews and comments, we really had a wonderful time with you and your family too, very happy to hear you like everything of Moorings and our services. On behalf of our team, I would like to thank you for choosing us and staying with us, and thanks for those nice food and kitchen stuff left for us and chocolate for our cleaner.

This morning I responded to another review mentioning it is a bit hard to find us. It is true that our white building is shorter than the other surrounding ones, and from the outside it looks not really ourstanding enough, while I guess same like you, other guests will be surprised when they come into the room and experience the facilities, views and services etc. And I just put a bit more info. about our location here too, so if people read this review can have a better idea, and since you have been staying with us, you can give me some suggestions too about whether the tips is helpful or not. Moorings on Cavill locates at the crossing of Gold Coast Highway and Cavill Ave (river side), there is a big metal arch way with red words "Surfers Paradise" at our entrance from the main road.

For the noise, yeah, I have to admit too that is what I hate sometimes on weekend especially, while like you said, thinking of the central location and convenience in the heart of Surfers Paradise, walking distance to everywhere, well every coin has too sides, and compared to beach side, we are much more quiet and peaceful, hahaha :) try to convince and comfort myself too.

Today we just received email from our loyal guest Jo and Kim who have been supporting us for 20 years, they sent us some photos of old Moorings back to 1984 when they were here, so we have the chance to see Moorings development, which is really amazing. Even I had not gone through those period, I am still impressed a lot.

Well, seems I was quite moved and became emotional by your lovely review and I definitely need to conclude my "long-essay" response (hope people are not so bored reading it), thank you again and wish to see you next time. And thanks again for all our guests in the past, present and future, your support keeps Moorings developing and keeps our team alive and hard working. All the best wishes.

Phoenix, Gracie and Erin
The Mooring on Cavill Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greater Newcastle, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 27, 2013

We stayed here for 10 nights in a 1 bedroom apartment with our 2 year old on the porta cot. We arrived out of hours but the instructions were very clear. Unfortunately our car didnt fit in the allocated space but that was sorted for us very quickly which we appreciate. The room was nice and tidy and spacious with everything in there we needed. Erin at reception was absolutely amazing and very kind and helpful. I spoke to her in regards to my concern of not having a dead lock out to the balcony where my toddler could open the door and she got someone to install one right away which we didnt expect and was so very greatful.
Always lovely at reception having a chat and giving us tips.
The pool and bbq area is great and the views of the river is lovely.
So central and close walk to restaurants, beach, and pretty much anything you can think of.
We want to thank Erin and the others for a lovely stay and we will be back

Stayed October 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mooringscavill, Manager at Moorings on Cavill Avenue, responded to this review, October 29, 2013
Thanks for your reviews and that is really helpful for us to value our work and improve accordingly. As a manager, we like to hear any feedback and suggestions, the dead lock is a very good one, as it is more safe for guests with kids, so we acted in the first time. And we are thinking to talk to each unit owner from level one to the top level to install a dead lock on balcony for safety reason. Yeah, Erin is fabulous, we are very lucky and grateful to have Erin in front helping customers with abundant experience and kind heart, everyone loves her and satisfied very much with her helpful tips and explanations. As a team, Moorings managers, receptionist and cleaners will always stand by your side and provide our best services to our guests. Thank you again and wish to see you next time.

Phoenix, Gracie and Erin
The Moorings on Cavill Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2013

As mature travellers, my husband & I enjoyed the short walking distance into the heart of this busy entertainment area. In less than a 10 minute stroll, we had unlimited choices to dine, shop, visit doctors, pharmacies or sunbathe/swim on the beach. Our balcony view of the river with early morning rowing crews or whale/cruise boats departing/returning, was always entertaining & it was a great incentive for us to go on each of these on consecutive days.The standard of our one bedroom accomodation was extremely luxurious & roomy. Our late night arrival from Brisbane airport was not a problem with clear written instructions on parking our hire car & gaining entry to the unit.We loved our 4 days with Moorings & would not hesitate to mention our great experience in staying with this hard working professional team! They helped with local knowledge,any bookings & were always cheerful & friendly.No wonder locals choose the lovely pool & garden area for wedding receptions!

Room Tip: A view of the river was wonderful at night or day.A lovely place with outdoor furniture to relax wit...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mooringscavill, Manager at Moorings on Cavill Avenue, responded to this review, October 29, 2013
Thanks very much for your detailed reviews, giving other guests a good idea of how convenient our location is. We are really happy to having you staying with us and enjoying a lot for the rooms, views and services at Mooring on Cavill. Our team will do our best to help each guest and keep this high standard continuously. Wish to have you staying with us next time too.

The Moorings on Cavill Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 25, 2013 via mobile

Hi,
We stayed here for one week and had a wonderful time. It's very clean and convenient accommodation! The manager and desk staff were just fantastic, and made our stay even better. Would stay again, and recommend to others. Only negatives are a little traffic noise, and can be hard to locate until you know where it is. Thanks so much guys for having us and going out your way to make our stay a good one.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mooringscavill, Manager at Moorings on Cavill Avenue, responded to this review, October 29, 2013
Thanks for putting reviews for Moorings on Cavill, and thanks for staying with us, really glad to hear you enjoyed. Our white color building is a bit shorter than the other surrounding ones, at the crossing of Gold Coast Highway and Cavill Ave (river side), in front of the building there is a big metal arch way with red words "Surfers Paradise", hope these tips can help our guests finding us a bit easier. Yeah, sometimes I hate the noise too, especially weekends with live music and pubs etc, while thinking of it is in the heart of Surfers Paradise with fabulous location and more peace compared to the beach side, well...alright then....

Thanks again for your reviews and hope to see you next time at Surfers.

Phoenix, Gracie and Erin
The Moorings Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geelong, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2013 via mobile

From the minute we arrived until the minute we left everything was perfect. Thank you so much for having us and to the girls at the desk for their lovely smiles and chats each day. Such a pleasure to stay at the moorings we'll definitely be coming back :)

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mooringscavill, Manager at Moorings on Cavill Avenue, responded to this review, October 24, 2013
Thanks for your kind reviews and staying with us, it was very exciting to spend time with our guests to know and learn different things everyday! We will always keep our best service and waiting to see you in the near future!

Phoenix, Gracie and Erin
The Moorings on Cavill Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 22, 2013

Family of two adults and two children stayed for three nights. It is not the easiest of places to find the first time so I suggest reading the full instructions provided carefully. Reception on arrival was excellent. Plenty of information provided and very customer friendly. Easy parking provided which was secured. Location is excellent right by the river and a short walk along Cavell Rd will provide all the food, shopping, entertainment and beach you need. 20 min Drive to theme parks although traffic can be heavy at times especially if you choose a week when they are setting up for the motor racing like we did. We were in apartment 63 and it desperately needs to be renovated. It is very worn out, decor is very dated, bathroom sink did not drain very well and far too many mirrors. There was also lots of noise from outside which did not impact on sleeping at all but having doors and windows that actually closed and sealed properly would have been great. No free wifi which was a hassle and the paid wifi did not work and we had to contact the supplier to get is sorted. Overall we do recommend but do not book apartment 63 until it is renovated unless you do not mind the conditions provided. We took the river cruise from outside the apartment which was very nice and a great way to see the area.

Room Tip: Do not choose appartment 63 as it needs to be renovated.
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mooringscavill, Manager at Moorings on Cavill Avenue, responded to this review, October 24, 2013
Thanks for your reviews and comments, coz each unit is owned by different owners, so they look quite different, some are quite modern some are quite vintage style, next time try others, you will see a big difference. Your review is really helpful for us to communicate with owner of unit 63 about renovation. Thank you again and hope to see you next time.

Cheers!
The Moorings Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Moorings on Cavill Avenue? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Moorings on Cavill Avenue

Address: 63 Cavill Ave, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Surfers Paradise
#1 Best Value Hotel in Surfers Paradise
#1 Family Hotel in Surfers Paradise
#1 Romantic Hotel in Surfers Paradise
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Moorings on Cavill holiday apartments accommodation is the ultimate holiday destination combining the perfect Gold Coast location with the serenity of absolute river frontage.Call our reservations team direct for more great deals. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com and BookingOdigeoWL so you can book your Moorings on Cavill Avenue reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Moorings On Cavill Avenue Hotel Surfers Paradise
Moorings On Cavill Avenue Gold Coast/Surfers Paradise

Owners: What's your side of the story?

If you own or manage Moorings on Cavill Avenue, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.