Facilities not available as advertised due to renovations.....still not reflected in advertising for bookings today.Straight deceit in advertising.
Two families separated by 10 floors with no way to go up and down to them due to limitations of security system.Not what we asked for.On the two occasions we asked for help we received a lecture instead of helpfull advice.
Room very outdated and poor maintenace levels.....leaking shower , backed up hand basins, toilet flushes till you press button several times to stop it , the security to balcony sliding dooor consisted of a steel bolt that you drop in at floor level.....dangerous to young children and unnecessary.
If as i understand the apartments we stayed in are owned by private investors then now is the time to STOP putting the money in your pocket and put some of it back into attaining the standards as advertised.
If the apartment we stayed in is perfectly acceptable to your organisation then i challenge you to show it in your facility pics and see how many takers you get.
We loved Surfers and the surrounding Gold Coast but would not come within a bulls roar of the Imperial again.
- Official Description (provided by the hotel):
- Imperial Surf Resort Apartments is just a stroll from the patrolled beach and on the doorstep to the hub of the Gold Coast in more ways than one. In walking distance to the Surfers Paradise mall with fabulous shops and boutiques and its own complement restaurants, ranging from gourmet to casual alfresco dining. Boasting spectacular view and being one of the tallest buildings on the Gold Coast. All apartments have ocean views, some also feature sights of the hinterland ranges. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Despegar.com, TripOnline SA, Travelocity, Agoda, Odigeo and Tingo so you can book your BreakFree Imperial Surf reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Imperial Surf Hotel Surfers Paradise
- BreakFree Imperial Surf Gold Coast/Surfers Paradise