We arrived at 10pm and waited for the key to our level 6 unit to be brought to us. The person with the key told us he had just been up to the unit and it hadn't been cleaned, so would we mind waiting while he tidied up.....he would have had since 10am that morning. We went and had something to eat and returned 30 minutes later and the unit was reasonably clean.
Promises were made of a cleaner to attend the following day to clean the whole apartment. As the cleaner never arrived I believe this whole episode was just a charade to do a last minute tidy up for us.
The TV reception consisted of black and white dots. A message left for the owner resulted in no reply. It seems there are units managed by Focus themselves and others by private owners. With the Focus managed units you can go to reception with any problems, but you cant do this with private units and telephone calls can just be ignored, like ours.
It was a nice unit and complex though apart from the lack of attention to our non working tv and the cleaning charade.
- Also Known As:
- Focus Apartments Hotel
- Focus Apartments Surfers Paradise
- Focus Apartments Gold Coast/Surfers Paradise
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