We stayed at the Watermark from the 28th November to the 5th December. It was a fantastic experience.
From the moment we arrived we were greeted and our suitcases taken care of. We arrived at 8:30am (much earlier than standard check in time) and were informed not only could we check in, but we were also gifted a free upgrade to a Deluxe room! This was fantastic, the perfect way to start the trip!
This great service continued throughout the stay with VERY helpful staff. For example, I had an overseas plug that needed an adapter, this was no problem at all and a adapter was provided. Bathrobes that weren't replaced during cleaning were immediately brought to our hotel room after a quick call to Guest Services.
The gym is well equip with a fantastic range of machines available. Far better than what I have seen at other 5 star hotels in Australia. There were also two pools (I think only one is really advertised) and they were great.
The location was great. It was a short 5 minute walk to the main strip of Cavill Ave. This is ideal as it gets very noisy around Cavill Ave at night. Also, the hotel is located right next to the main bus stops (which go to the theme parks and shopping centres). Fantastic.
Overall a fantastic experience and will definitely recommend the hotel to friends and colleges .