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“Good service, clean and nice bed” 4 of 5 stars
Review of Mantra Legends Hotel

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Mantra Legends Hotel
4.5 of 5 Hotel   |   Cnr Surfers Paradise Blvd and Laycock St, Surfers Paradise, Queensland 4217, Australia   |  
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Ranked #26 of 58 Hotels in Surfers Paradise
2 reviews
3 helpful votes 3 helpful votes
“Good service, clean and nice bed”
4 of 5 stars Reviewed April 13, 2014

It was a very good experience staying in Mantra. The service is out of expectation. The staffs are friendly. The swimming pool is nice. The room is a bit old fashion but very clean!

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantra8, General Manager at Mantra Legends Hotel, responded to this review, April 15, 2014
Dear ‘Tam H’

We appreciate you giving positive feedback on your stay with us at Mantra Legends Hotel.

I am pleased to see that you enjoyed the pool, bed and service provided by the team.

We look forward to seeing you again soon!

Warmest regards
Matthew Everson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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715 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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English first
Sydney, Australia
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 9, 2014

I booked one night to have a special day with my husband but unfortunately the experience was not that good. Actually the problem was I was expecting too much as was my first experience at Mantra. Maybe never more...

The parking was full and we have to park 2 blocks away. The booking says sea view but we only got a far ways and back of a building room. The reception was even friendly and the room was kind of ok...

I sent an email to booking.com telling what happened but never get back from them.

Room Tip: Don't stay there!
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  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantra8, General Manager at Mantra Legends Hotel, responded to this review, April 10, 2014
Dear ‘blogviajepelomundo’

Thanks for giving us feedback regarding your recent stay at Mantra Legends Hotel.

I am sorry to read that we did not meet your expectations on this occasion. Please feel free to email us the details of your room reservation so we are able to follow up on your comments regarding the view.

Thanks & regards
Matthew Everson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 7, 2014 via mobile

When first checking into the hotel, the lobby and the look of the pool was just gorgeous. The staff were there to help and it was a timely check in. It was also in a great location with just a short walk to the main strip and shops. Once entering our room, I was disappointed. The sliding door was dirty as well as our whole tiny balcony. They looked like they had not been cleaned in a while. The shower/bath combination only had a small panel to stop the water from flowing out as well as the combined tap for bath and shower being quite difficult to use. On the second night, I even noticed a cockroach running around the bathroom. The aircondition panel was outdated. Overall, the service was amazing, the room not at all. I will not choose to stay here again.

  • Stayed April 2014
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantra8, General Manager at Mantra Legends Hotel, responded to this review, April 10, 2014
Dear “JElizabeth1”

Thanks for your feedback regarding your recent experiences at Mantra Legends Hotel.

Obviously I am disappointed that your stay did not meet your expectations. Please be assured that I will share your comments with the departments concerns to ensure we maintain our very high standards at all times.

Hopefully we can make your next stay memorable!

Thanks
Matthew Everson
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 5, 2014 via mobile

Stayed here for 2 nights with my partner and son. It says 4 1/2 star but our room didnt feel like it. Lobby was amazing. Picture perfect. The pool was very nice and my son enjoyed it. And the location is very convenient close to cavill ave and lots of shops just below.
Negatives are just with the room itself. Balcony door kept falling off the tracks and not closong properly. The vent in the bathroom didn't work and he bath/shower is very outdated for a 4 1/2 star. Overall stay was enjoyable but I wouldn't stay again.

  • Stayed April 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantra8, General Manager at Mantra Legends Hotel, responded to this review, April 7, 2014
Dear “aliejelly90”

Thanks for taking the time to review Mantra Legends Hotel.

I was pleased to see that you enjoyed the location, lobby and pool. Whilst the guest rooms may not be to your liking, hopefully you may have a change of heart and we can welcome you back in the not too distant future.

Warmest regards
Matthew Everson
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Kuala Lumpur
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
Reviews in 23 cities Reviews in 23 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed April 3, 2014

Staffs here are friendly. My entire family particularly liked the male personnel at the cafe which serves breakfast. He was very hospitable and greeted us with our names. Each morning, we will be greeted with his warm smiles and with a warm and sincere "good morning" with our family name mentioned.
The receptionists were pretty and attended to me very patiently.
There is a convenient store and restaurant serving chinese food at the corner of the Hotel. Souvenirs can be purchased from the convenient store or those located nearby.
The hotel carpet along the rooms corridor and in the rooms needs cleaning or replacement. Old and dirty. Bathroom is clean and the twin bedded rooms consist of 2 queen size beds which could accommodate families travelling with the youngs. Beddings are not very comfortable though.

  • Stayed March 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantra8, General Manager at Mantra Legends Hotel, responded to this review, April 7, 2014
Dear “TYYL”

We appreciate you giving feedback about your stay with us at Mantra Legends Hotel.

I am pleased to see that overall you enjoyed your stay with us and appreciated the service offered by the reception staff. I do however note your comments regarding the corridors and I am pleased to advise that we are currently undertaking a refurbishment and these should be completed by the middle of the year.

Hopefully we look forward to welcoming you back again soon.

Warmest regards
Matthew Everson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burleigh Heads, Australia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 2, 2014

Perfect place - friendly, helpful and lovely staff - from the front desk to the concierge to the restaurant - they were absolutely wonderful. They went out of their way to make our stay an experience which just got better and better and for this we will always be grateful. The pool, gym, sauna and steam room were excellent and very clean. The food was scrumptious, delicious and plentiful both dinner and breakie. We stayed in a spa suite on the 22nd floor, wow, awesome,we had breath taking views of the ocean simply perfect. It is a hotel worth staying at if only for a night, the beach and Surfers Paradise CBD is a short walk away (5mins).
I'd like to say a big thank you to Chris and his team.

Room Tip: Aim for an ocean view you won't be soory
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantra8, General Manager at Mantra Legends Hotel, responded to this review, April 7, 2014
Dear “smithsjr”

Thanks for giving such positive comments regarding your recent stay with us at Mantra Legends Hotel.

We are so happy that you had a ‘perfect’ stay; made memorable by the service provided by the team. I’ll be sure to pass your comments on to them.

We hope to see you again in the not too distant future.

Warmest regards
Matthew Everson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grafton, Australia
1 review
5 of 5 stars Reviewed April 1, 2014

We had room 1115 it was clean,comfy bed,dishwasher,cooking facilities, great view, the staff were great at reception and the dining room staff were great,we had a party of 20+ people.All the staff were happy and friendly.
I would have liked free Wifi though.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantra8, General Manager at Mantra Legends Hotel, responded to this review, April 2, 2014
Dear ‘Jacarandabloom’

Its great to read that you had a 'wonderful experience' at Mantra Legends Hotel.

I am pleased to see that you really enjoyed the facilities and friendly service provided by the team.

We look forward to seeing you again soon!

Warmest regards
Matthew Everson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Legends Hotel

Address: Cnr Surfers Paradise Blvd and Laycock St, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Mantra Legends Hotel 4.5*
Number of rooms: 411
Official Description (provided by the hotel):
Offering premium accommodation in the heart of Surfers Paradise, Mantra Legends Hotel provides the ideal location for a family holiday, short break or business trip. The hotel is just a short stroll to the beach, premium shopping outlets and fine dining restaurants and Surfers Paradise's famous nightlife scene is a mere five minute walk. The hotel boasts well appointed guest rooms and suites, featuring ocean or hinterland views. All rooms offer air conditioning, cable TV, in-house movies, wireless connectivity and most feature a private balcony and the option of upgrading to a deluxe (refurbished) room. On-site facilities cater to both business travellers and those on a relaxed getaway. We offer exceptional conferencing facilities as well as a beautiful outdoor pool area, fully equipped gym and steam room. We offer guest services including 24 hour reception, secure undercover parking (subject to availability) and concierge. Our hotel offers an on-site restaurant, Fables and our own Tales Bar. Join us for breakfast, dinner or simply an evening cocktail. We provide the ideal location for a family holiday, short break or business trip. ... more   less 
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Also Known As:
Mantra Legends Surfers Paradise
Mantra Legends Hotel Gold Coast/Surfers Paradise

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