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“Great view but apartment disappointing” 2 of 5 stars
Review of Dorchester on the Beach

Dorchester on the Beach
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Dorchester on the Beach
4.5 of 5 Condominium   |   3-7 Garfield Terrace, Surfers Paradise, Queensland 4217, Australia   |  
Hotel amenities
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Great view but apartment disappointing”
2 of 5 stars Reviewed July 4, 2012 via mobile

We stayed in unit 2 - the views were fantastic and the apartment was clean. However, it was in need of an update or at the very least some maintenance especially in the kitchen. The carpet was quite stained and the windows were dirty. Very uncomfortable lounge suite. No blankets were supplied for the main bedroom and only cotton blankets for the second bedroom. This would probably be ok if it was summer but we were there in the middle of winter where the nights were very cold.

  • Stayed July 2012
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 reviews from our community

Traveler rating
    15
    7
    2
    2
    1
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19
2
Solo
0
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Forbes, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 11, 2011

Only just having returned from our holiday at the Dorchester I felt the need to hop on here and just say what a perfect place the Dorchester is for a family holiday. its so well located that besides the views from every window and door, it is also only a short trip to all theme parks, 20 min or under to get to all of them , the nearest (seaworld) being only 5 mins away.
We stayed on the 10th floor , and had the most fantastic views, front balcony over the beach, bedroom balcony over the city lights .. everything in the 3 bedroom apartment was just perfect! including a spa in the 2nd bathroom.. the Dorchester on the beach delivers everything you could possibly ever want in a holiday apartment.
Pat and Rob were friendly and helpful through out our 9 day stay , from the first phone call to make our booking through to check out.. I just can NOT say enough about how fantastic this place was.. im quite fussy when it comes to cleaning, and i could not fault the Dorchester in any way. i had read all the reviews on here to help me decide where to stay and am so happy with the choice i made, so thanks to all that write reviews , and i hope this review helps others to make their choice ....

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 5, 2011

We stayed in a 3-bedroom apartment at 9th floor. The living room and the kitchen faced the sea directly. We could hear the waves constantly bashing onto the coast when the doors to the balcony were open. We had a great time cooking and sipping wine while enjoying the sea view.

Gold Coast 600 V8 Supercar Race was on when we first arrived. This property was located slightly away from the race circuit. Hence it was quiet and yet not left out of the action should you need one.

We rented an 8-seater car (Kia Grand Carnival) to accomodate 7 of us. The ceiling of the basement carpark was a tad low but high enough for us. There was a lot of pillars in the carpark as well. "Please be very careful while parking.", as told by our very friendly manager, Rob.

For some reasons, the air-conditioning went into standby mode on the second day. The windows of one of the rooms were completely locked and hence no air circulation without the air-con. After checking the air-con operating manual and knowing that it could be due to our own 'buttoning pressing', I seek help from Pat at the reception in getting the air-con reset. It was done without hassle. I am glad.

Overall, we had a very pleaseant experience staying here. The place was clean and the facilities adequate.

Room Tip: Choose a room where the windows could be open.
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  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 31, 2011

My family and I have just returned from a holiday, in a 3 bedroom apartment on the 9th floor - the views were 'to die for'! The apartments are located right on the beach and its only a short walk along the road to the heart of Surfers - its a really great spot. The managers were very friendly and we will definitely go back for another holiday.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
4 of 5 stars Reviewed July 31, 2011

We went as a group of five 21 year olds for 4 nights. We were really impressed with the size and comfort of the apartment. We were on the 1st floor, but still had a spectacular view of the beach, and it is literally on the beach! The management was very friendly and we really enjoyed out stay.

  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 7, 2010

It was our 5th trip in 4 years and we'll be back again next January. Being on the beach side of the road, the views are amazing from the apartment, pool and BBQ area and there's no need to cross a road to get to the beach...you're on the beach. For that reason it's safer for children too. We love waking up in the morning and watching the surfers and walkers from the lower levels. You feel like the beach is part of your backyard and the rooms are far enough away from the water's edge to remain private. There's a clear glass fence around the pool which gives direct views to the sea. The Northcliff surf club is less than 5 minutes walk and that's ideal for breakfast. We found that we were far enough away from the main drag of Surfers Paradise not to be troubled by the night crowd but close enough for an easy walk to either Surfers or Broadbeach shops and restaurants. Nothing is too much trouble for Pat and Rob on the front desk - especially considering we were staying in an apartment and not a hotel room. They remembered us from previous stays and made us feel like we had an extra connection with the place. They went out of their way to be friendly with our children too. The place is very clean and overall from my family of five's perspective - absolutely ideal for a relaxing break. We walked to Main Beach, Marina Mirage and the Broadwater. Sea World is close by but you're best to take a bus or taxi. It's close to everything and is not so large that you feel overrun by people at the pool or in the lifts. For us, it's ideal.

  • Stayed September 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin, Australia
Senior Contributor
30 reviews 30 reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 2, 2010

Overall I found the Dorchester to be a great place to stay.

The apartment lived up to the website's description; clean and tidy with everything needed for a comforatble stay. But the standout feature for mine has to be it's location.

We were using taxis to get around whilst in Surfers, so being so close to everything (Caval Av, Pacific Fair, the Casino, Bars, Restaraunts etc) was important. However, my Girlfriend and I were also looking to relax, so we needed somewhere that was also relatively quiet. The Dorchester building itself is located off the main drag, A few kilometers from the party precinct and backs directly onto the beach; we managed to tick both boxes. Throw in the amazing view, the fact that the back gate literally opens up right onto the beach, and you have a truely great spot to chill out.

Thanks go out to Rob and Pat, the Managers, who were very friendly and helpful during our stay.

I would recommend the Dorchester to anyone who is looking for a relaxing place to stay. It's probably not the best option if you are looking for a party atmosphere, seems more family focused; look for something closer to Caval.

Great overall - We'll be back.

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dorchester on the Beach

Address: 3-7 Garfield Terrace, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #33 of 102 Specialty Lodging in Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Dorchester on the Beach 4.5*
Number of rooms: 12
Reservation Options:
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Also Known As:
Dorchester On The Beach Gold Coast/Surfers Paradise

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