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“Excellent service” 4 of 5 stars
Review of Cosmopolitan Motel & Serviced Apts

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Cosmopolitan Motel & Serviced Apts
3.0 of 5 Hotel   |   11 Albert St | (Cnr Albert & Bolsover), Rockhampton, Queensland 4700, Australia   |  
Hotel amenities
Ranked #19 of 34 Hotels in Rockhampton
Brisbane, Australia
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
“Excellent service”
4 of 5 stars Reviewed July 6, 2013

You can't find more helpful or friendly service in a motel owner. On arrival we were given armfuls of information on where to eat, what to see in the area, they were only too happy to offer advice. The room was spotless, but on hindsight I would have gotten a larger room for my family of four, and asked for a room away from the road, as it can be a little noisy early in the morning. Cafes are close by. And free WiFi too, invaluable when travelling with teenagers! Overall I was happy with my stay and would recommend it to other travellers.

Room Tip: Ask for a room away from the road if road noise bothers you.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea S, Owner at Cosmopolitan Motel & Serviced Apts, responded to this review, August 22, 2013
We thankyou for taking the time to leave your great feedback. We pride ourselves on superior service and the highest of standards. We hope when you visit us next time that you choose to stay in one of our apartments which are ideal for travellers looking for a more spacious, private and quiet break during their travels. You may even get a chance to relax in our beaut pool/bbq area which has been described by our guests as a "little oasis" - all in the heart of Rocky... Safe travels til then...
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31 reviews from our community

Traveler rating
    7
    14
    7
    2
    1
See reviews for
12
4
2
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Dubbo, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 30, 2013

My family of 5 enjoyed the hospitality of this quaint little motel. Very comfortable family room with great beds. Very clean and modern facilities. Reception staff extremely helpful and friendly. Would recommend.

Room Tip: Back rooms are off main road and maybe quieter
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea S, Owner at Cosmopolitan Motel & Serviced Apts, responded to this review, August 16, 2013
We appreciate you taking the time to leave your feedback. Our property has both standard motel rooms and spacious apartments - something for everyone! We look forward to your next visit. Safe travels...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caloundra, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 29, 2013 via mobile

I have stayed here twice now, and my husband has also chosen to stay on 2-3 other business related trips in addition. The room decor is homely and very clean. Shower is hot. Staff are very helpful and friendly. I will definately choose this motel next time we are travelling through Rockhampton. I believe it is very good value for money, and I have stayed in quite a lot of motels along the east coast of Australia, this is by far the best. It's homely, clean, friendly, well equipped with microwave etc. When I've stayed i have had my kids with me, so its great for families too. Great job Cosmopolitan !

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea S, Owner at Cosmopolitan Motel & Serviced Apts, responded to this review, August 10, 2013
Somer, thankyou for taking the time to leave your feedback. We work hard to make everyone's stay with us a good one and appreciate and value our guests comments. We look forward to your next visit. Safe travels til then ....
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Maryborough Qld
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2013

We stayed in the motel here. Service was fantastic from the time that we checked in, staff super friendly and very helpful if you want directions or information about dining out, shopping etc.
Our rooms were really clean and had everything that we needed.
Highly recommended if you are just after basic accommodation.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea S, Owner at Cosmopolitan Motel & Serviced Apts, responded to this review, August 10, 2013
Thankyou for taking the time to leave your valuable feedback. We have a choice of rooms from budget motel rooms to spacious self contained apartments - something for everyone! Safe travels...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackwater, Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 27, 2013 via mobile

Never stayed at a motel but this one turns out better than expected. We stayed in room 3 which is actually off the road and very quiet. Spent $130 per night which i think is good value. Location very central. The bed is very comfy and the room very clean. Would recommend.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea S, Owner at Cosmopolitan Motel & Serviced Apts, responded to this review, April 30, 2013
Tina, thankyou for taking the time to leave your feedback on our TripAdvisor listing. We pride ourselves on our great service, high standards and excellent location. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 22, 2013

I have to admit that I was a bit nervous about staying here, but when I arrived I was pleasantly surprised. They were very helpful and friendly, the room was simple but clean and I was close to everything (I needed to go shopping and they pointed me in the right direction to Coles which is just down the alley). It wasn't as loud as I was thinking it could be, and everything worked as it was supposed to.

I would recommend this hotel. It might not have bells and whistles but it was clean and comfy!

Room Tip: Ask for the side away from the main road. :)
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea S, Owner at Cosmopolitan Motel & Serviced Apts, responded to this review, April 25, 2013
Thankyou for your positive feedback. As new owner operators it is always rewarding to hear that we are on the right track! We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 26, 2013

Stopped overnight in Rockhampton on our way from Brisbane to Cairns. Friendly staff and extremely clean room that was exactly what we needed on our stopover. Great value for a family just passing through. Didn't eat at the on-site cafe but had an excellent breakfast at the Cafe Bliss down the street. Would definitely stay again should we ever get back to Rockhampton.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea S, Owner at Cosmopolitan Motel & Serviced Apts, responded to this review, April 25, 2013
We were pleased to hear you enjoyed your stay with us at the Cosmopolitan. We pride ourselves on our great location, super comfy & clean rooms and friendly & professional service. We hope you are able to dine at the popular on site Café when you stay with us next time - they are renowned for their breakfasts!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cosmopolitan Motel & Serviced Apts

Address: 11 Albert St | (Cnr Albert & Bolsover), Rockhampton, Queensland 4700, Australia
Location: Australia > Queensland > Rockhampton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 34 Hotels in Rockhampton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cosmopolitan Motel & Serviced Apts 3*
Number of rooms: 37
Official Description (provided by the hotel):
Cosmopolitan Motel and Serviced Apartments are a comfortable and centrally located accommodation option for visitors to Rockhampton. Options range from the standard Motel rooms to the more spacious 1 Bedroom and 3 Bedroom self contained Apartments. Suitable for overnight or longer term stays, we are very popular for corporate stays as well as larger groups and the overnight traveller. Separately operated Cafe/Bar facilities are available for room service and the terrific BBQ and pool area is popular with our group travellers. ... more   less 
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