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“Some good, some not so good!” 3 of 5 stars
Review of Beaches

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Beaches
4.5 of 5 Hotel   |   19-21 The Esplanade, Port Douglas, Queensland 4871, Australia   |  
Hotel amenities
Ranked #30 of 45 Hotels in Port Douglas
Brisbane, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Some good, some not so good!”
3 of 5 stars Reviewed July 10, 2013

Excellent location, right across from Four Mile Beach, and across from the Surf Lifesaving Club, where there is excellent food. We booked two suites.

The receptionist seemed to know little about the place, and was quite lacking in initiative. We had booked one of the room as being a room for a disabled person, but while it was possible to use a wheelchair there for the most part, it was not a proper disabled room. The shower was not designed for disabled access, so we asked for a plastic chair to put in the shower, and received a lecture about the lack of safety of using a plastic chair. Only because we insisted, did we got one put in the shower . The toilet was inaccessible and with no handrails, so was difficult for the person in the wheelchair.

The second suite was actually on two levels, which I didn't like because you had to be careful going up and down the two stairs which were between the dining area and the living room. Beds were lovely. The pool was heated (it was midwinter so that was appreciated) and was beautiful. The units did not seem to be well maintained, marked walls needed a paint.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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95 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 12, 2013

I stayed here recently with little girl. We looked at Terraces first but decided for the two of us it was too small and a little depressing really! So we chose to upgrade and stay in a two bedroom apartment at Beaches. The location is fantastic as other reviewers have stated. Pity it was so very windy when we were there as the beach is amazing and right across the road. The pool offered a welcome respite from the wind though, however the water in the pool is not heated so it was too cold for us to swim in. The beach water is warmer!

We found the apartment was a great size and offered almost everything you need to self cater. The furniture is fine (although one of the beds in the second bdroom was so soft I fell off the edge when I sat on it to read my daughter a story!) except for in the dining room. The chairs in the apartment we stayed in were awful. The leather-look fabric on the chairs was completely peeling off. I've attached a picture. We didn't actually use the dining table so we weren't too fussed about the chairs but if you planned on entertaining, it's really awful.

I found that the room wasn't that clean. There were a few dead bugs squashed on the wall and curtains that no one had ever bothered wiping off. Really not that hard ... The room is only cleaned once a week and we were there for five nights so it wasn't cleaned whilst we were there. This meant there was lots of sand pooling in the shower and everywhere else. There are brooms and some cleaning items provided. But I don't go on holidays for 5 days to clean!

The shower screens also need replacing - they look really old and mouldy. Same for the spa bath in the adults bathroom. Time to upgrade it. The hot water that came out of the taps was brown. I had a brown spa bath. Not very enticing! Time for a new hot water system perhaps. This may not be the case for all apartments, I did overhear reception talking about renovations for some of them. I think they're all privately owned.

The room was good value as I booked it last minute and during off peak. I wouldn't be happy about paying the full rack rates at peak time given the room needs a bit of work. Service was excellent though, Lesley was very helpful. I loved that there were buckets, spades and beach chairs available in a shared cupboard for guests' use.Great cafe (albeit expensive as is everything in Port Douglas) at the front of the apartments as well.

We had a great time and enjoyed where we stayed. We would probably stay there again but only in off peak season when rates are more affordable.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 3, 2013

Had first stayed at Beaches about 7 years ago as a childless (younger!) couple, but this time with two young kids, after searching for something different, we decided we'd return. So glad we did. With kids this time, it confirmed to us that Beaches has the best all-round location in Port Douglas, bar none. Across the road from the ocean swimming enclosure (and patrolled beach). Across the road from the laid-back licenced surf living club and bistro (with playground for the kids), a flat 5 min walk into the centre of town, and off any main roads as well, so its nice and quiet in the evenings.

Apartments were spacious and well featured. Cable TV, ceiling fans and AC in all rooms, fully featured kitchen, polishing floors, master bathroom with spa (although ours was not working at the time), laundry in the 2nd bathroom. 2nd TV in master bedroom, and separate dining area too. Very quiet rooms - we did not hear a thing from the next door neighbours at any time, nor any noise out on the street at all.

Enjoyed the pool and deck each day, and utilised the Wi-fi and bbq area on several occasions. Friendly staff too.

This is not a criticism but did notice that perhaps the rooms could be due for some work in the next few years - re decor, bathrooms and some of the trim around the rooms. Don't think anything has been done to them since they were built, which is a credit to them, because I think they are nearly 20 years old, but our bathrooms were looking just a little tired.

Still, if we come back to "Port", it will be hard to go past this place as an all-round package.

Room Tip: For convenience, you'd have to go for a ground floor unit (we did) - ask upon booking - especial...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2013

We have been to Beaches for a number of years now and are very happy to find the place is still as good as the first time. We come as a family group and the pool offers many hours of enjoyment. The apartments are spacious and clean and the office staff are friendly and very helpful. The location is the best in town if you like to go for beach walks. Cannot get any closer.
Another big plus is the cafe on site which has excellent coffees and food and wonderful staff.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed March 12, 2013

we arrived late at night and they had left the key out for us.it was very hot and humid.we walked in and all the lights were on all the air cons were onand all the fan s were running but they did not leave a cold stubby .the accommodation was excelent and the unit was very spacious and comfortable.the units are about half a kilometer from the village and the potected swimming was just across the road.if i go back i will be staying at beaches

Room Tip: i would stay on the ground floor all units overlook the pool
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lejre, Denmark
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 2, 2013

We spent two weeks there and it felt just like being home. Not that it resembled our home at all, not our house and not our climate, but still. We had a roomely, airy, and spotlessly clean apartment full of light and with all the facilities we could want. There was something about the decor that made it feel like home, light-coloured walls and tasteful "brik-a-brak" things, like an aquarium with sand and seashells that was made into a lamp. The place is 20m from 4-mile beach and has two tastefully designed pool areas, not to mention a multitude of barbecoue areas with modern gas grilles. From our balcony we enjoyed the parrots and kokaburras during daytime - and the fruitbats at dusk.The reception was fantastic, again with a homely feel, always ready to give us advice on where to go and when to do it as well as giving us phone numbers or make bookings for us. At the reception was free internet as well - 24hours!! We had two weeks in absolute paradise and would love to stay at Beaches again. Perfect place to reload batteries!!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOLGA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2013

Beaches is a great place for a holiday. The location is perfect, being across from the beach and its an easy walk to Macrossan Street. Our whole family enjoyed the pool and has a lovely outlook across to the beach. The rooms have everything you need and are nice and spacious. We prefer the ground floor rooms as you can just walk out to the pool. We have booked to go back next year we liked is so much.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beaches

Address: 19-21 The Esplanade, Port Douglas, Queensland 4871, Australia
Location: Australia > Queensland > Port Douglas
Amenities:
Beach Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#11 On the Beach Hotel in Port Douglas
#23 Luxury Hotel in Port Douglas
#23 Family Hotel in Port Douglas
#27 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Beaches 4.5*
Number of rooms: 30
Official Description (provided by the hotel):
Beaches Port Douglas is the ideal holiday getaway for couples and families. Each apartment provides large living areas and oversized bedrooms, all upon the Coral Sea. The property is perfectly located on The Esplanade, close to restaurants, cafes, boutique shopping and the famous Four Mile Beach. Beaches offers a complimentary barbeque area, large resort-style swimming pool, undercover car parking, and tour desk services. Beaches Resort features a selection of one, two and three bedroom apartments with private balconies and spa baths. ... more   less 
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Also Known As:
Beaches Port Douglas

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