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“Beautiful and worth the price if you can get a good deal!” 5 of 5 stars
Review of Pullman Port Douglas Sea Temple Resort & Spa

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Pullman Port Douglas Sea Temple Resort & Spa
5.0 of 5 Resort   |   Mitre St, Port Douglas, Queensland 4871, Australia   |  
Hotel amenities
Ranked #15 of 45 Hotels in Port Douglas
Seattle, WA
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Beautiful and worth the price if you can get a good deal!”
5 of 5 stars Reviewed January 10, 2010

We were so fortunate to find an excellent price on Hotels.com for this condo. I was a bit nervous about booking this condo after reading some of the reviews but it was the highlight of our trip. I strongly recommend it if you can get a reasonable rate.
It was incredibly luxurious, clean and perfect for a family. We save a lot of money being able to prepare our own meals. The "plunge pool" off our patio was a hit with our 12 year old and my husband (it was too cold for me). The pool at the hotel was beautiful and in the sun with some shade if wanted. The staff were very responsive to our requests and the daily room cleaning was a bonus.
* You will want to rent a car if you stay here as the town center is about 5-10 min. drive.
* Due to the high cost of the spa treatments we did not use the service
* Beach access was okay but we were not too impressed with the beach

  • Stayed November 2009, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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918 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 8, 2010

Booked this hotel based on the photos of the pool. It seemed so large that everyone could enjoy it. Little did we know you had to have a swim up apartment to appreciate it. We were shoved in a small area near the baby pool - the only place we could enter the pool and relax. Relax we didn't. We checked out the next day and booked another hotel with a huge pool for EVERYONE!!

  • Stayed April 2009, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dresden, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2010

largest swimming pool i've ever seen. absolutely great 5 star hotel

Stayed July 2009, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 4, 2010

We stayed at the Sea Temple on 12 Dec for my wife's birthday. It was a Sat night and the Resort was also hosting a 6 course Champagne Degustation Dinner which we had tickets for. We thought it would be nice to stay over.

I contacted the Resort directy and got a last minute deal for a 1 bedroom spa apartment. The apartment also had a private rooftop complete with 4 person outdoor spa, BBQ, sun lounges and 6 seater outdoor table.

We arrived early and were thrilled that the room was ready to check into straight away (10am). Here are the best parts about the Resort:
* Secure individual garage close to your apartment
* Fully self contained apartment with internal laundry
* 2 TVs
* Day Beds on the Balcony
* Individually controlled A/C
* The best pool I've seen - it is huge and plenty of places to explore
* Great pool bar, not too pricey

If you were to stay here for 5 nights or more it would be brilliant especially with the kitchen giving you the option to self cater. The resort is suitable for both families, groups and couples. I would highly recommend the Sea Temple to anyone coming to Port Douglas, it's world class.

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 3, 2010

We arrived at the check in desk at about 12am. We were given a map of the HUGE grounds and had to make our own way to our room. Our area was not lit up so it was tricky to find. Once we found our room and tried to open our door, the key cards didn't work, making us question if this was indeed our room or we were trying to get into a room with occupants in it!!

We had to drive all the way back to reception (about a 1 minute drive) and we were told that the key cards were new and they had to re cut them (??) So they opened our door and we had to wait about 1 hour before the manager came back with the new keys. QUITE irritating after a long day of traveling.


Once we were finally able to settle down in our Studio Spa room, we noticed a few things that we were quite surprised by for a 5 star resort.

One thing I look forward to in hotel stays is the big king size bed and soft sheets. The description of this room said KING SIZE bed. According to the manager, two king SINGLES pushed together is a king size bed. VERY DISAPPOINTED with having to sleep on two single beds with a cardboard rough sheet over the top and a crack down the middle (in a 5 STAR resort!) According to the manager - this is how ALL hotels do a king size bed. I think not.

Upon opening our mini bar - it was empty. Apart from a few mini milk containers.

The blind cord holder popped out of the wall when I pulled up the blind.

Oh, and we booked an airport shuttle from the airport to the resort for 10pm on a Monday night through Sea Temple. The concierge booked it for 10 AM Monday morning! Luckily we cancelled our shuttle booking and hired a car instead or we would have been stuck at the airport!!

It is a little noisy in the morning with all the children yelling in the pool and it is a little hard to get a pool side deck chair if you haven't secured one in the morning.

The positives? Beautiful lagoon pools, HUGE in room spa, lovely ground surroundings. Unlike like a hotel, this massive resort gives you your own quiet little private space with a balcony over looking the lagoon.

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Melbourne
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 1, 2010

Resort is very large so may have to walk distance to get to reception, pool, breakfast etc

Check in staff great - efficient, friendly and helpful.

Housekeeping - could have been better - just tidyied and not cleaned.

Waiting staff - very ordinary. Both mornings we had breakfast there - NO service. Lucky to get a coffee - no refill - plates not removed and not busy and plenty of staff - just felt ignored.

Rooms - nice but not luxurious. Maybe not so great considering value for money. Kitchen ill equiped - no scissors, ovenproof dish etc which I consider basic if you want to cook a few nights considering applicance Bosch! Tiffany iron ordinary - could have given us a better quality one.

We had a plunge pool apartment which was nice but not fenced off from front ground apartment which lacked privacy and hard to keep my 2 1/2 year old in the area. Also these apartments have the spa apartments above them which would be ok if no one is above you but we had very noisy and inconsiderate people that talked loudly on balcony and had spa going all hours - jets noisy and I was there to relax being 6 months pregnant and that mean't being able to sleep!

Would I stay here again? Probably but would get a 3 bedroom villa for me privacy and therefore no one above you. Is more expensive again so would have to get a good deal as found resort pricey for what it was.

  • Stayed August 2009, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melbourne
1 review
4 of 5 stars Reviewed December 25, 2009

Really enjoyed our stay at sea temple - the swimming pool was great for the kids - they spent most of their time in it.

Staff were really friendly and helpful and the room itself lovely. The spa was superb!!!

The only drawback was the fact that the resort is a fair way out of town - but we found it pretty easy to just get the shuttle bus in and out. We were really looking for a relaxing kicked back holiday - and that's exactly what we got.

We'll be back for sure

  • Stayed August 2009, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Port Douglas Sea Temple Resort & Spa

Address: Mitre St, Port Douglas, Queensland 4871, Australia
Location: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Port Douglas
#2 Spa Hotel in Port Douglas
#6 On the Beach Hotel in Port Douglas
#7 Top resorts Hotel in Port Douglas
#8 Family Hotel in Port Douglas
#12 Luxury Hotel in Port Douglas
#15 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Port Douglas Sea Temple Resort & Spa 5*
Number of rooms: 194
Official Description (provided by the hotel):
Pullman Port Douglas Sea Temple Resort & Spa is a five star resort located on Four Mile Beach, Tropical North Queensland - gateway to the Great Barrier Reef and Daintree Rainforest. This spacious retreat features a range of Port Douglas accommodation styles, situated around one of the largest lagoon pools in the Southern Hemisphere. Enjoy modern Australian dining in AQUA Restaurant, an invigorating spa treatment in Vie Spa, or a tropical refreshment whilst taking in the spectacular views at the Pool Bar. At Pullman Resort Port Douglas, our friendly team can organise your tours and activities, from rainforest tours to Great Barrier Reef day trips. With the latest wireless technology, Pullman luxury accommodation in Port Douglas will keep you perfectly connected in room and throughout the hotel. ... more   less 
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Also Known As:
Sea Temple Resort And Spa Port Douglas
Sea Temple Resort & Spa Port Douglas Hotel Port Douglas
Sea Temple Port Douglas
Sea Temple Resort Port Douglas

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