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“Australia Day Holiday” 5 of 5 stars
Review of Pullman Port Douglas Sea Temple Resort & Spa

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Pullman Port Douglas Sea Temple Resort & Spa
5.0 of 5 Resort   |   Mitre St, Port Douglas, Queensland 4871, Australia   |  
Hotel amenities
Ranked #14 of 45 Hotels in Port Douglas
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917 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
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English first
Sydney, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 29, 2014

We went on a girls weekend and we fell in love with the Sea Temple from the minute we pulled up outside. What a beautiful place!!

We booked 3 bedrooms not realising we would have a 2 bedroom and 1 bedroom apartment - I have to say that when we saw the rooms they were amazing, However, as we had taken a friend away who had recently lost a close family member we wanted to be together and were absolutely thrilled to be upgraded to a 3 bedroom beachfront villa at no extra cost. There was not even any negotiation or complaint .. it was just done and WOW.

Everything about our stay was perfect. The accommodation, the staff, the service, the pool (the resort one and our own), the food, the day spa. Magnificent. We stayed 5 nights and had no complaints.

The breakfast was amazing and the staff were so helpful. Food was superb - buffet style and I had eggs cooked as desired every day. We went to the day spa twice and that was total luxury, One trip was a package that included lunch and it was a fantastic deal - pampering topped off with a delicious meal and a glass of wine by the pool.

I will definitely go back and whatever the accommodation - it was all top class.

Room Tip: The swimout rooms around the pool were sensational. We had a villa so had 3 huge bedrooms, our own p...
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin D, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review, February 10, 2014
Thank you for your review of your girls weekend with us. We are so glad that we could accommodate your group with an easy change in room type.

It sounds as though you got to experience all of our best features - the day spa, lagoon pool and AQUA Restaurant.

We look forward to welcoming you all back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
IOM
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 28, 2014

We had a very enjoyable stay for 5 nights in a penthouse apartment. The beds were comfortable, the room was lovely, we loved the pool and we loved having our own comfortable loungers on our private rooftop.

Negatives: management NEED to do something about the disgusting flies all over the fruit, cheese, ham, yoghurts and pastries at breakfast. There is just no need for it regardless of where you are. It was properly gross. Get a refrigerated cabinet like the Palm cove sea temple resort which is in the same climate and yet was a million times better.

Wifi should be free in this day and age but then again AUD66 for the week for three devices was not a bad charge I didn't think, certainly not extortionate as other reviewers have commented. Great signal strength too and was fast.

We did have little bugs in our kitchen not sure what they were but like very small ants. There is a note saying that these bugs are difficult to keep at bay in the tropics but I still think a bit more could be done by the cleaning staff.

Anyway if you are thinking of booking here don't let this out you off - you are staying in the edge of a rainforest and unusual bugs are everywhere no matter where you stay!

The pool is magnificent, loved it!



  • Stayed January 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin D, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review, January 28, 2014
Thank you for sharing your review of your stay at the resort. We are pleased to hear you loved it.

You are right - bugs are very common in tropical North Queensland. We will pass your comments onto our Food & Beverage team to ensure the battle against them is intensified.

We hope to see you again soon.
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Wallerawang, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 27, 2014

Awesome facilities and friendly staff, Rooms are clean and modern with great facilities. Access to the golf course is also very easy just book at reception and they organise transport across to the clubhouse

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin D, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review, January 28, 2014
Thank you for providing a review of your time at the Resort. It is nice to hear that you enjoyed your stay.

We hope you had a great round or two at the Palmer Sea Reef Golf Course next to the resort.

We look forward to welcoming you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Port Douglas Sea Temple Resort & Spa

Address: Mitre St, Port Douglas, Queensland 4871, Australia
Location: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Port Douglas
#2 Spa Hotel in Port Douglas
#6 Top resorts Hotel in Port Douglas
#6 On the Beach Hotel in Port Douglas
#8 Family Hotel in Port Douglas
#11 Luxury Hotel in Port Douglas
#15 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Port Douglas Sea Temple Resort & Spa 5*
Number of rooms: 194
Official Description (provided by the hotel):
Pullman Port Douglas Sea Temple Resort & Spa is a five star resort located on Four Mile Beach, Tropical North Queensland - gateway to the Great Barrier Reef and Daintree Rainforest. This spacious retreat features a range of Port Douglas accommodation styles, situated around one of the largest lagoon pools in the Southern Hemisphere. Enjoy modern Australian dining in AQUA Restaurant, an invigorating spa treatment in Vie Spa, or a tropical refreshment whilst taking in the spectacular views at the Pool Bar. At Pullman Resort Port Douglas, our friendly team can organise your tours and activities, from rainforest tours to Great Barrier Reef day trips. With the latest wireless technology, Pullman luxury accommodation in Port Douglas will keep you perfectly connected in room and throughout the hotel. ... more   less 
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Also Known As:
Sea Temple Resort And Spa Port Douglas
Sea Temple Resort & Spa Port Douglas Hotel Port Douglas
Sea Temple Port Douglas
Sea Temple Resort Port Douglas

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