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“Disappointing” 3 of 5 stars
Review of Pullman Port Douglas Sea Temple Resort & Spa

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Pullman Port Douglas Sea Temple Resort & Spa
5.0 of 5 Resort   |   Mitre St, Port Douglas, Queensland 4871, Australia   |  
Hotel amenities
Ranked #15 of 45 Hotels in Port Douglas
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Disappointing”
3 of 5 stars Reviewed September 5, 2011 via mobile

We rented a golf view villa with 2 bedrooms and plunge pool. On the first day we thought we would unwind and have a cocktail at the bar. There was no barman on duty and the pool bar sent us over a mojito in a plastic pool glass. The lunch was average. The most disappointing thing has been the food. Our breakfast was stone cold and the 'tropical fruit' consisted of canned peaches and pears with drowned fruit flies. We have not been back to the restaurant since and have cooked our own breakfast every day. The pools aren't heated so nobody has been swimming in this cooler weather. I could go on further with other disappointing aspects but I will just say- find another resort closer to Port Douglas unless you are here just for the golf course as that seems to be where the money is spent.

  • Stayed September 2011
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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918 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
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English first
wales
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 2, 2011

We spent 6 days at the Sea Temple at the end our 4 week holiday travelling around Australia. This resort was ideal, we had booked a studio spa room but on our arrival had been upgraded to a 2 bed penthouse apartment. This apartment was very well equipt with full kitchen, dinning area, lounge (open plan) with laundry (ideal after 3+ weeks travelling) . The outside balcony had plenty of seating and a staircase that led to our own private huge roof terrace with private hot tub , dinning area, barbeque & sun beds. We loved the beach just a short stroll away & spent a few hours there most days. We only ate at the hotel at the beach bar one day & were impressed. A few days we walked along 4 mile beach into Port Douglas ( 45mins- 1hr) & didn't find this a problem, we then caught the shuttle back. Booked transfer from airport with hotel , they use Exempler & both ways we were the only people on the bus. We also booked Pure Snorkle with Calypso via the hotel front desk very knowledgeable & helpful.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 1, 2011

We stayed in a two bedroom two bath swim-out apartment. It was beautiful! And more than adequate for my husband, our 6month old baby and I.
We didn't have much problem with the noise from the pool, as it was during winter and not school holidays, so were able to enjoy our time lazing on the lounge chair by the pool at the back of our apartment. We loved the convenience of swimming directly from our apartment. And ours was located right in the middle of the length of the pool, so was fantastic, but have noticed some other swim-out apartments not located as ideally. Especially for the premium you pay for a swim out, definitely request to be located along the length/body of the pool, otherwise you could book elsewhere for cheaper price.

Room Tip: Ask to be located along the length/main body of the pool.
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  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smithtown, New York
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed August 29, 2011

We just returned from a family vactaion in Australia. We booked the Sea Temple after having stayed at the Mirage 18 years ago and learning it had not been renovated since! The Sea Temple exceeded our expectations. We had a 2 bedroom apartment and it was fantastic to be able to spread out as our children are 13 and 10. The housekeeping staff did a wonderful job and the grounds were beautiful. The staff was friendly and the beach was less than a 2 minute walk. The price was beyond reasonable as you would expect to pay triple in the Caribbean for a room such as this. Port Douglas has certainly grown up over the past 18 years. What a wonderful trip!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 29, 2011

We booked in a studio spa suite for 3 nights as our good friends chose to get married in Port Douglas, which we thought was a sensational idea; with the reception held at the Sea Temple.

The resort is absolutely spectacular, with the pool set as the central feature and the rooms constructed around it. And what a pool it is, outstanding. The food (breakfast and dinner) was excellent quality with the various language barriers providing some genuine amusement. The service at the pool bar was friendly and the staff generally very polite and helpful. And the catering for the reception was superb!

It's a very short stroll to the beach, which is great for a morning run etc. An I'm not a golfer, but even i was tempted by the spectacular looking golf course. However.... it is quite a distance (~5 km) to the main st of Port Douglas - not really a problem as there is a courtesy bus that does a regular circuit.

In summary, should have stayed longer to make the most of the great facilities.

Room Tip: Allow AT LEAST 1 day to spend lounging around the resort...
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  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 26, 2011

We have just returned from a family holiday in Port Douglas and the Sea Temple was fantastic. We booked through a Qantas package and then upgraded through the hotel to a swim up room. We chose a swim up since I thought it would help when the younger kids were napping and the older one needed to be supervised while swimming and it did work out that way sometimes.

Having read various reviews on Trip Advisor we knew that the Sea Temple was a way out of town and this suited us fine. With three kids, 5yo, 2yo and 8mths, unless we were in a hotel in the dead centre of town we were always going to hire a car. It's less than a 10 minute drive into town and we used the car everyday so it was definitely worth us hiring one. The beach is just a 2 min walk away down a lovely path through the rainforest so we were able to pop over to the beach easily. The beach itself was sometimes very windy so it was just a quick play in the sand or the shallows and then back to the hotel for a swim. But when it wasn't windy the beach was brilliant, especially at low tide, with plenty of shallows for the kids to walk through. There are also trees that provide some shade on the beach so a good place for everyone.

We had a two-bedroom (1 with a tv), two-bathroom (1 with a bath) apartment which felt very luxorious. The living space was one big room facing the pool and tropical surrounds - which gave it a lovely relaxing feel, even when doing the washing :) It had a european laundry, a full kitchen (had everything we needed) with a dining table, a sitting room with a tv, verandah with a day bed and then a pool gate with two loungers by the edge of the pool. Every thing looked pretty new, clean and was in working order. The dishes fairy, aka daily housekeeping/cleaning, was blissful and made it much more of a holiday. Only drawback with the room was that the TV didn't have ABC2 with all the kids shows, which we did miss when we were very tired and needed a break. Luckily the hotel has kids DVDs which you can borrow - this was very lucky. Next time I'd remember to bring some DVDs.

The resort was very well maintained (we saw lots of cleaning and gardening going on) and the pool is spectactular. Although a little on the cool side (I don't think I've come across a warm pool in QLD) it was lovely once you were in and I had many beautiful swims around the lagoon, especially in the evening. There was always a few people, including a few kids, enjoying the pool and there were lots of loungers for people without a swim up apartment. The spa was very popular with our kids because with the bubbles off it was like a warm pool. We visited the hotel restaurant twice, once for breakfast and once for dinner. Both delicious and coped well with the kids. We dined the rest of the time in town which was a little cheaper. We also enjoyed room service a couple of times which was great. The only teeny issue we had with the resort was that the under cover parking spots were a little tight and it was easier to just park in the visitor parking, although the car got a bit hot.

People at the front desk were lovely and helpful in booking tours etc. We also hired toys and equipment from Baby Equipment Hire which was great. Overall a lovely resort that we would recommend if your budget allows.

Room Tip: Being winter it was nice having a room that faced north.
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  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 20, 2011

We were expecting five star accommodation based on the price we paid and the promotional material we looked at. The saving grace was the pool which our kids loved. The food was HORRIBLE. The service was not even average, they have no sense of meeting expectations for what you pay to stay here! I would say there are quite a few better places to stay in Port Douglas that are actually five star!

  • Stayed August 2011, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Port Douglas Sea Temple Resort & Spa

Address: Mitre St, Port Douglas, Queensland 4871, Australia
Location: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Port Douglas
#2 Spa Hotel in Port Douglas
#6 On the Beach Hotel in Port Douglas
#7 Top resorts Hotel in Port Douglas
#8 Family Hotel in Port Douglas
#12 Luxury Hotel in Port Douglas
#15 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Port Douglas Sea Temple Resort & Spa 5*
Number of rooms: 194
Official Description (provided by the hotel):
Pullman Port Douglas Sea Temple Resort & Spa is a five star resort located on Four Mile Beach, Tropical North Queensland - gateway to the Great Barrier Reef and Daintree Rainforest. This spacious retreat features a range of Port Douglas accommodation styles, situated around one of the largest lagoon pools in the Southern Hemisphere. Enjoy modern Australian dining in AQUA Restaurant, an invigorating spa treatment in Vie Spa, or a tropical refreshment whilst taking in the spectacular views at the Pool Bar. At Pullman Resort Port Douglas, our friendly team can organise your tours and activities, from rainforest tours to Great Barrier Reef day trips. With the latest wireless technology, Pullman luxury accommodation in Port Douglas will keep you perfectly connected in room and throughout the hotel. ... more   less 
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Also Known As:
Sea Temple Resort And Spa Port Douglas
Sea Temple Resort & Spa Port Douglas Hotel Port Douglas
Sea Temple Port Douglas
Sea Temple Resort Port Douglas

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