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“Good Location, clean and spacious” 4 of 5 stars
Review of Saltwater Luxury Apartments

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Saltwater Luxury Apartments
4.0 of 5 Resort   |   30 Macrossan St, Port Douglas, Queensland 4877, Australia   |  
Hotel website
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Hotel amenities
Ranked #10 of 45 Hotels in Port Douglas
Certificate of Excellence 2014
Haarlem, The Netherlands
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Good Location, clean and spacious”
4 of 5 stars Reviewed June 24, 2014

We stayed here as a group of friends, for a wedding. we had a large clean well appointed appartment with Kitchen and hot tub in the master bedroom, it was Ok value wise, especially as we booked it through Booking.com and got a discount. The view from the balcony was excellent, and the staff were very helpful and friendly. the place was on the whole pretty quiet, and every time we used the pool or poolside BBQ we had it mostly to ourselves. it has off street free parking and wifi at a small cost for the length of stay. The location is perfect just off the mainstreet.

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review, June 26, 2014
Thank you for your great review.
Glad you enjoyed your stay with us at Saltwater.
May be you will be able to visit Port Douglas again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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266 reviews from our community

Traveler rating
    198
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    10
    2
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See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Melbourne, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 24, 2014

Stayed in a three bedroom apartment. The place is quite nice but by no means luxury. Not sure that the floors are mopped thoroughly because we always had black feet. John is lovely but Carolyne is plain rude and abrupt. The noise from our apartment was ridiculous. The bin that collects rubbish at 6.30am every morning was so loud as was the noise from people on the street in the early hours of the morning. The fire alarm going off in the middle of the night was also very frustrating.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review, June 26, 2014
Thanks for your review and feedback.
I apologise if you considered me to be abrupt and rude but can't recall any issues that would have prompted the comments. It certainly wasn't intended.
As you can see by past reviews there has not been a comment like this before.
Once again apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 12, 2014

Had a awesome weekend here with family celebrating a 7th and 40th birthday. Lovely clean apartments. Only trouble was the over sensitive fire alarms which we encountered after cooking in the oven . Meal was spoilt by management and fire service visiting us.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review, June 16, 2014
Thanks for your great review.
Your comment regarding the fire alarms is misleading. There was quite a lot of smoke in your apartment caused through cooking. The fire alarms are set to the standards of the Queensland Government and are there to save lives. They are not set to be too sensitive.
A small inconvenience for yourself but a big inconvenience for the fire service and ourselves as managers.
We do inform guests on their arrival of the fire alarms and the majority of guests have no problems at all. We ourselves have lived on site for over 10 years and cook almost every night and have not set the fire alarm off.
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NSW
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 2, 2014

We loved our stay at Saltwater, it was perfect for our needs. We stayed in a 2BR apartment which was clean & comfortable. Loved the layout of the apartment which included a small laundry, generous living area, kitchen, and 2 bathrooms with the main bathroom having a huge spa and good storage space. Beds/linen were comfortable. The kids loved the pool & the wifi was $20 for one week. Parking was included and secure.
The only negative for us was that we could hear street noise late at night (particularly at pub closing time) & the guy with the leaf blower at 7am some mornings was a bit annoying - a bit early if you were hoping to have a sleep in!! John was very helpful on our arrival and even though reception had just closed he still took the time to have a chat about activities/day trips in the area.
Shopping is easy - Coles supermarket is across the road & only a 2 minute walk away, along with a bottle shop.
Overall a great place to stay.

Stayed May 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review, June 4, 2014
Thanks for your great review.
We appreciate you taking the time to write the review.
We have approached the local council on a regular basis but the leaf blowers are here to stay. It's only for a short time and 7am isn't too bad. At least everything is clean on the streets.
We are surprised by the comments about street noise as we live on the first level and very rarely hear anything from the street so hopefully next time you won't be disturbed.
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Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 25, 2014 via mobile

My mum, dad, husband and I just had the weekend in Port Douglas for Carnivale, John and Carolyn from Saltwater Apartments were the most wonderful hosts nothing was too much trouble. The apartment was very clean, spacious and well equipt. Location is perfect, just a short walk from all the action. Just wished we could have stayed longer. Thanks for a great place to call home in Port!

Stayed May 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review, May 28, 2014
Thanks for the great review. We would be more than happy for you to return to Saltwater soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Macquarie, Australia
Top Contributor
50 reviews 50 reviews
29 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 16, 2014

Holiday makers are spoilt for choice in Port Douglas. I was finding it particularly difficult to settle on a place for 4 days as so many looked lovely. I decided to go with Saltwater Luxury Apartments because of all the great reviews and we required 2 bedrooms.
Pro's: The location cannot be beaten - middle of Macrossan Street. We heard no noise at all. Apartment was immaculate and cutlery, crockery and glassware were in abundance. Even the second bathroom and adjoining bathroom was of good size. Beds were very comfortable.
Con's: The double lot of stairs did not worry us but could prove a problem for someone with mobility issues. The pool was a perfect temperature in the afternoon but we missed having an umbrella for shade. If you enjoy a large balcony you will not be happy with the one on offer here - unless you book the Penthouse. Being self-serviced apartments allow time the morning of your departure to take out all rubbish and load dishwasher etc. which is no big deal ( unless you have an early transfer back to Cairns)

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review, May 17, 2014
Thanks for your great review. It's great to hear you enjoyed your stay at Saltwater.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 10, 2014

These apartments are ideally located in central Port Douglas on Macrossan St so everything is within walking distance. John provided some very handy information on travelling up to the Daintree and Mossman Gorge, and also about local restaurants. Very clean, well equipped, made use of the BBQ. Beds were a little firmer than is our preference but any downsides were more than compensated for by the great location.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review, May 11, 2014
Thanks for the great review.
We agree Saltwater is the ideal location for a holiday in Port Douglas.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Saltwater Luxury Apartments

Address: 30 Macrossan St, Port Douglas, Queensland 4877, Australia
Phone Number:
Location: Australia > Queensland > Port Douglas
Amenities:
Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Swimming Pool Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Port Douglas
#7 Luxury Hotel in Port Douglas
#9 Family Hotel in Port Douglas
#11 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Saltwater Luxury Apartments 4*
Number of rooms: 14
Official Description (provided by the hotel):
located in the heart of Port Douglas; easy walk to all restaurants, bars, the beach & shops. air conditioned luxury self contained apartments ... more   less 
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Also Known As:
Saltwater Luxury Apartments Hotel Port Douglas
Saltwater Luxury Apartments Port Douglas

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