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Saltwater Luxury Apartments: Traveler Reviews

4.0 of 5
30 Macrossan St, Port Douglas, Queensland 4877, Australia
Hotel amenities
Saltwater Luxury Apartments
Ranked #6 of 47 hotels in Port Douglas
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191 reviews from our community

Traveler rating
    149
    34
    7
    0
    1
See reviews for
Families
80
 
Couples
59
 
Solo
1
 
Business
3
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Cairns
1 review
1 helpful vote 1 helpful vote
“Great location, quality and service. Book for your honeymoon!”
5 of 5 stars Reviewed January 20, 2013

We first stayed at Saltwater 2 years ago and it was great. We booked our wedding party into Mantra Heritage because Saltwater doesn't have any 1 bedroom apartments but cancelled our Mantra booking after a bad pre-wedding stay there, preferring to spend more than risk another mishap. As a confessed bridezilla with family travelling from overseas, I wanted the accommodation to be of high standard but most of all CLEAN.
Thank New Zealand for John and Carolyn! They were pleasant and helpful when we booked the accommodation (didn't roll their eyes at my neurotic bridezilla requests). 3 months later when we arrived in Port Douglas, just married, they had upgraded us free to the best apartment with the largest balcony, which the whole family enjoyed over the next 3 days. The 4 apartments we'd booked were all properly clean, not spit and polish. One of the shadier apartments smelt musty when initially entered, but once the windows are opened it was fine. We live in Cairns and musty damp smell is normal when windows are closed - it's the Tropics!!
I've read other reviews of Saltwater whinging about beach towels - if $5 is too much, you can buy 2 new towels from Target over the road for $15 and launder yourself. If that is the main complaint, it goes to show there's not much to complain about.
Central location, clean and bright, quiet (we didn't hear other guests very much but there's a little noise from the pub which you don't hear unless you're on the balcony). Yes it's a bit pricey but the apartments are classy and well equipped and you get what you pay for - quality and good service. John and Carolyn were lovely people and after our Mantra experience, we would only stay at Saltwater now because they've spoilt us for anywhere else. Many thanks.

Room Tip: All are great, the differences between them are slight..
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask FionaCairns_2012 about Saltwater Luxury Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review
February 3, 2013
Thanks for your great review. We appreciate all feed back and it is always good to here that you have enjoyed your stay in Port Douglas and Saltwater.
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Zephyr Cove, NV
Top Contributor
57 reviews 57 reviews
28 hotel reviews
Reviews in 39 cities Reviews in 39 cities
15 helpful votes 15 helpful votes
“Great Apts. in the heart of Port Douglas”
5 of 5 stars Reviewed January 17, 2013

We were 3 friends who thoroughly enjoyed staying at the Saltwater Apts. The 2 bedroom, 2 bath apt is very spacious; it is nicely furnished with a fully stocked kitchen and the apt has a washer, dryer. Since Port Douglas restaurants were a pit pricey we cooked some wonderful meals in the apts. John and Carolyn were always there to help out with great suggestions on where to go and what to do and helped with making reservations. I HIGHLY recommmend these apts, it was a perfect stay.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask luckyrioInNV about Saltwater Luxury Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review
February 3, 2013
Great that you enjoyed your holiday in Port Douglas and that you enjoyed Saltwater.
Hope to see you again soon.
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Melbourne, Australia
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Central and Quiet”
5 of 5 stars Reviewed January 9, 2013

We stayed at the Saltwater in late November. We wanted to stay in the heart of Port Douglas.
We were within 200 meters of the pubs, clubs and Restaurants. Down the stairs from our room and we were in the middle of Macrossan street. The room was what we wantd, it was quiet at night time as our rooms faced Macrossan street. Never heard anything coming form the street.
The only thing that i didn't like was the pool. Very sterile area, a few chairs and a few potted plants. The pool was very small and as i said very sterile and with no imagination. If you had kids they would find this very boring compared to other accommodations that has shaded trees with comfortable chairs around it.
Would definetly stay again even though the pool was a shocker.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask scottf62 about Saltwater Luxury Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Owner at Saltwater Luxury Apartments, responded to this review
January 16, 2013
Thank you for your review.

Regarding the pool area, the pool is "suspended" [that is, not in the ground] and as such, having trees or unpotted plants doesn't work very well. There are 3 shade sails to compensate for the lack of trees giving guests the options of sun or shade. The photos of the pool on our website should be adequate for guests to determine whether or not it is right for their family.

Thank you again.

John & Carolyne
Owner/ Managers
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St. Albans, United Kingdom
1 review
“Family of 5 staying for 6 nights”
4 of 5 stars Reviewed January 8, 2013

Family of 5 travelling from UK had a lovely 6 night stay in the Saltwater apartments. We stayed in a two bedroomed two bathroomed apartment which was spotlessly clean, very comfortable and exceptionally quiet. John & Carolyn were very helpful and organised in advance two day trips and gave us some very useful local recommendations for restaurants and things to do. The apartment was very central so good for browsing around town, 5 mins walk to the beach and 8min walk to the marina - really great location. The pool, although not very big, was ideal for the children (ages 7 to 11) and they enjoyed a cooling swim every day. Pool was nicely shaded so great for reading a book poolside.

We really enjoyed our stay and it suited perfectly our requirements of a central but quiet apartment close to the beach.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Cotterfamily about Saltwater Luxury Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Owner at Saltwater Luxury Apartments, responded to this review
January 16, 2013
Thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Wonderful service and great location”
5 of 5 stars Reviewed January 6, 2013

Just got finish with a 4 day stay in the 2 bedroom penthouse apartment. The location is in the middle of town close to everything. John and carolyne booked all of our excursions and dining reservations and I highly recommend you letting them do all your bookings. They really know what they are doing. We did the karranda railroad, sky rail and a day trip snorkeling and because of their knowledge we had a great days. Even let us know where to watch the fireworks. Definitely go above and beyond to make sure your stay is a fabulous one.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 3 more reviews by TheaTX for Port Douglas
Ask TheaTX about Saltwater Luxury Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Owner at Saltwater Luxury Apartments, responded to this review
January 16, 2013
Many thanks for your review.

We do encourage our guests to take the uncertainty out of booking tours etc as we have personal experience with virtually all options in Port Douglas and we are totally independent of all operators.

Again, many thanks for the review.

John & Carolyne
Owner/ Managers
Report response as inappropriate
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Additional Information about Saltwater Luxury Apartments

Also Known As:
Saltwater Luxury Apartments Hotel Port Douglas
Saltwater Luxury Apartments Hotel
Saltwater Luxury Apartments Port Douglas
Address: 30 Macrossan St, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
#4 Top resorts Hotels in Port Douglas
#5 Luxury Hotels in Port Douglas
#6 Family Hotels in Port Douglas
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
located in the heart of Port Douglas; easy walk to all restaurants, bars, the beach & shops. air conditioned luxury self contained apartments ... more   less 
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