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Saltwater Luxury Apartments: Traveler Reviews

4.0 of 5
30 Macrossan St, Port Douglas, Queensland 4877, Australia
Hotel amenities
Saltwater Luxury Apartments
Ranked #6 of 47 hotels in Port Douglas
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191 reviews from our community

Traveler rating
    149
    34
    7
    0
    1
See reviews for
Families
80
 
Couples
59
 
Solo
1
 
Business
3
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Great location, spacious and clean apartments”
5 of 5 stars Reviewed November 27, 2012 via mobile

We really enjoyed our stay at Saltwater Luxury Apartments. We had a to bedroom apartment which was very generous in size. Apartment was modern, clean and well stocked with the essentials. This property is perfectly situated in the middle of the main street in Port Douglas - restaurants, shops, 2 supermarkets and the beach is at your door step. If you have a car, there is secure under cover parking which is complementary. We really couldn't complain and would definitely stay here again.

Stayed November 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review
December 4, 2012
Thanks for you great review.

It's always a pleasure for us to see that guests have enjoyed their stay at Saltwater.

See you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Can't fault it!”
5 of 5 stars Reviewed November 26, 2012 via mobile

Your perfect holidays lodgings await at Saltwater. My sister and i spent 3 nights here last week and are already keen to return. John and Carolyn are charming and keen to assist guests in any way they can. The apartments are very clean, stylish, stocked with lots of appliances etc and are huge! The location is ideal. We will be back!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask travelgirl222_12 about Saltwater Luxury Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review
December 4, 2012
Thanks for your great review.

Sounds as though you really enjoyed your stay.

We are looking forward to your return to Saltwater.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great location in Port Douglas, and extremely helpful managers”
4 of 5 stars Reviewed November 19, 2012

My family of five stayed at Saltwater in Port Douglas in September 2012 for six nights. Our two-bedroom/two-bathroom apartment was adequate for our family, and the location could not have been better. Saltwater is literally in the middle of town with shops, restaurants and grocery immediately outside the door. (One day, I went to Coles three times!) The beach and parks were only a short walk down the street, too. Our kids enjoyed the pool, though I would have liked a veranda with a bit more view to enjoy while our infant son was napping in the afternoons. The best thing about Saltwater is the management, John and Carolyn. They helped us plan our days perfectly to suit our family. They had been to most of the places we chose to visit, and could give us their first-hand experiences and knowledge of the best ways and times to see it all. They even had the name of a wonderful babysitter who looked after our three boys while we had a romantic dinner just down the road. Our sitter even taught our kids a new game, and tidied up the apartment before we arrived home after dinner.

Room Tip: Try to book a rainforest view, to keep out street noise and get more of a view from the veranda.
See more room tips
  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review
December 4, 2012
What a great review. You have had a great holiday in Port Douglas and being able to have a little time out on your own was obviously great for you.

Hopefully we will see you again soon.
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South Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Good functional place to stay”
3 of 5 stars Reviewed November 16, 2012 via mobile

Advertised as '5 star', these apartments were not bad but certainly more functional than luxury. However they were clean with all the required facilities and two bathrooms was a bonus although the ensuite was truly that - actually in the main bedroom so no privacy at all!
These are NOT serviced and if you run out of anything including toilet paper you have to buy it form the nearby Coles.
On the plus side Internet was only $20 a week but was very slow and patchy.
If you want a no thrills stay in a clean central location these are fine but if you are looking for luxury then choose one of the rsorts

Stayed November 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review
November 19, 2012
Thanks for your review. We appreciate all feed back.

We realise that some guests do not understand the concept of non serviced apartments even though it is clearly stated on our website. Most accommodation in Port Douglas is non serviced.
A simple question to us at reception and we would have happily explained the concept.

Saltwater apartments are non serviced apartments. We do supply a starter kit of dishwashing liquid, dishwasher powder, Face tissues and at least 4 toilet rolls.
Non serviced apartments are able to keep the cost of the stay down as they don't have the added cleaning costs that a hotel has. This is why you would have received a good discount at Saltwater.

The layout of the apartment is something that can't be changed but we have been very careful to show on our website photo's, webcam, and video of the interior of the apartments.
If the person is not happhy with the layout we are sure they would not have booked at Saltwater.

Communication is a great thing and if we are told or asked about any perceived or real problem we will always endeavour to solve it for a guest.
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1 review
“Utter perfection”
5 of 5 stars Reviewed November 12, 2012 via mobile

Recently stayed there for 5 nights and highly recommend Saltwater! It's centrally located, with a supermarket just 2 minutes away and plenty of shops and cafes/restaurants nearby (we had a toddler with us so this was perfect). The rooms are spacious and comfortable, and the kitchen and dining/living area are complete and well-equipped. There was even complimentary ice cream in the freezer!

John and Carolyn are the friendliest, most helpful hosts. They helped us plan our tours during our stay and provided very personal and useful advice.

All in all, we felt very at home and had an excellent time during our holiday! We'd definitely pick Saltwater over any other hotels in the area the next time we go to port Douglas again!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nlew about Saltwater Luxury Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review
November 19, 2012
Thanks for this great review.

It was a pleasure having you stay and enjoy Saltwater and Port Douglas.

We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Saltwater Luxury Apartments

Also Known As:
Saltwater Luxury Apartments Hotel Port Douglas
Saltwater Luxury Apartments Hotel
Saltwater Luxury Apartments Port Douglas
Address: 30 Macrossan St, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
#4 Top resorts Hotels in Port Douglas
#5 Luxury Hotels in Port Douglas
#6 Family Hotels in Port Douglas
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
located in the heart of Port Douglas; easy walk to all restaurants, bars, the beach & shops. air conditioned luxury self contained apartments ... more   less 
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