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“Utter perfection” 5 of 5 stars
Review of Saltwater Luxury Apartments

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Saltwater Luxury Apartments
4.0 of 5 Resort   |   30 Macrossan St, Port Douglas, Queensland 4877, Australia   |  
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Hotel amenities
Ranked #10 of 45 Hotels in Port Douglas
Certificate of Excellence
2 reviews
“Utter perfection”
5 of 5 stars Reviewed November 12, 2012

Recently stayed there for 5 nights and highly recommend Saltwater! It's centrally located, with a supermarket just 2 minutes away and plenty of shops and cafes/restaurants nearby (we had a toddler with us so this was perfect). The rooms are spacious and comfortable, and the kitchen and dining/living area are complete and well-equipped. There was even complimentary ice cream in the freezer!

John and Carolyn are the friendliest, most helpful hosts. They helped us plan our tours during our stay and provided very personal and useful advice.

All in all, we felt very at home and had an excellent time during our holiday! We'd definitely pick Saltwater over any other hotels in the area the next time we go to port Douglas again!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review, November 19, 2012
Thanks for this great review.

It was a pleasure having you stay and enjoy Saltwater and Port Douglas.

We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 6, 2012

We recently stayed at the Saltwater Luxury Apartments in Port Douglas and had a wonderful relaxing time.
It’s right in the centre of town, so you can lock your car away in the free secure car park and walk down the stairs to fantastic restaurants, coffee shops, pubs and supermarkets.
The room we stayed in was clean and spacious with high ceilings, a large living area (big screen TV!), large bedroom with spa and his and hers vanities.
The managers John and Carolyne are incredibly friendly and really make you feel welcome and nothing is too much trouble.
I would definitely recommend Saltwater to anyone wanting to experience the best of Port Douglas.
We will be back for sure!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review, November 8, 2012
Thanks for this great review.

You obviously had a wonderful time In Port Douglas and it was our pleasure to have you as our guests at Saltwater.

Lets hope we see you back at Saltwater soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wollongong
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed November 5, 2012

We enjoyed our stay at the Saltwater Apartments. A major plus is the excellent location: on the corner of Macrossan St, surrounded by cafes, restaurants and shops, and only a very short walk to the marina (from where the reef and Low Isles tours embark) as well as the beautiful seafront park, jetty and lookout.
The apartment itself was clean, comfortable and spacious, and also quiet given its central location. The pool is relatively small, but we had an enjoyable swim and the water was a perfect temperature for those who don't like it too cold!
On the negative side, be aware that this is a difficult property to access for those with mobility issues - there is no lift, and approximately 20 steps to climb from the first to the second floor.
Another possible concern may be the fact that in one of the bedrooms in our apartment, the bath and toilet area was open plan - fine if you're travelling with intimates, but perhaps not suitable for some. We did however have a second bathroom/toilet with a normal closing door - so it wasn't really an issue.

Stayed October 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review, November 8, 2012
Thanks for your review. We are more than happy that you did enjoy your stay at Saltwater.

We do say on our website that Saltwater like most holiday apartments in Port Douglas is a walk up building and does not have a lift. Thanks for pointing this out for other guests.

We try to make sure everyone enjoys their holiday and it sounds like you did.
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Newcastle, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 30, 2012

We stayed a Saltwater Luxury Apartments recently and we were very disappointed. The apartment was very well appointed but the view from our apartment was over roof tops and the balcony was very small and you couldn't sit on it. Unlike the photos on their web site.
There are too many rules ie you can't use the washing machine after 8pm, you must take all rubbish out of the unit before departure (isn't this the usual), all towels must be placed on the side of the bath and all dishes must be put in the dishwasher which is to be turned on before departure (isn't this always the case when vacating a property). We received a note in the door, the night prior to departure requesting that all this to be done before departure, which we found very humilating.
We won't stay there again as for the price there are much better properties in Port Douglas for the same price, or cheaper.

Room Tip: Not apartment 10 as the view is of the roof tops.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review, November 3, 2012
This response is very disappointing. Taking each point raised in turn.

The view from all of the apartments on the top level is a spectacular panorama of the mountains and none are impeded by any part of the roof. The apartment that this guest stayed in does have part of the roof visible from the balcony but so do all of the others and none of our previous 8000 guests have ever said this spoilt the view.

The balconies on these apartments are 5 metres wide and 1 m deep and have 2 chairs on them- plenty of room for a couple [as these guests were] to sit outside enjoying the view and sunsets.

As for the rules, we have developed the content of the apartment compendiums over the years in response to numerous questions asked by previous guests, in an attempt to give our guests as much information as possible. No previous guest has ever commented on the content of the compendiums.

This guest makes the point that it is usual for her to put out the rubbish and put the used towels in the bath on departure without being told, which is great. Alas, not everyone is a model guest in this regard and the departure notes were developed to make it easy for departing guests. In 9 years & over 8000 guests using the departure notes, this is only the second time anyone has taken offence at it.

We trust that readers of this posting will read the numerous other comments made by many very happy guests.
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Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 28, 2012

we are here from the 29th till the 4th at the saltwater apartments we have a great 2 bedroom apartment overlooking the pool,it local to the shops and supermarket and today sunday they had a great market on,the apartment has its own washing machine which is handy as having come from the ramada which was nice but it was a shared washing machine.we sat around the pool today which has comfy chairs.we would come back to stay here again for sure

Room Tip: any room looking over the pool
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review, November 3, 2012
Many thanks for your review. We are pleased that you enjoyed your holiday with us and we look forward to having you back with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballarat
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed September 30, 2012

We have just recently spent 10 days at Saltwater Apartments and had a wonderful holiday. The great advantage of this accommodation is its central location to shops, supermarket and restaurants. The facilities were immaculate. We were initially concerned that the central location might create a little traffic noise in the evenings however sleep was not adversely impacted. There was an excellent view of the great dividing range to the west. John and Carolyne were top value, always courteous and helpful. In fact we booked many of the tours through them. We plan to be back in Port Douglas within the next 2 years and Saltwater will be be a favoured resting place.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review, November 3, 2012
Many thanks for your great review. We look foward to seeing you again at Saltwater.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 25, 2012

We Stayed at Saltwater apartments for 3 nights, and found the place to be well located (beside decent coffee and across from grocery store and bottle shop, 5 min walk from beach), exceptionally clean and the proprietors to be very helpful and friendly. The pool with grill area was a nice spot in the evening. Would highly recommend it to anyone looking for a nice apartment in port Douglas.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this review, November 3, 2012
Thankyou for your great review. We pride ourselves on the standard of the apartments & their cleanliness, so feedback like this is great. We look forward to having you back with us at Saltwater.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Saltwater Luxury Apartments

Address: 30 Macrossan St, Port Douglas, Queensland 4877, Australia
Phone Number:
Location: Australia > Queensland > Port Douglas
Amenities:
Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Swimming Pool Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Port Douglas
#7 Luxury Hotel in Port Douglas
#8 Family Hotel in Port Douglas
#13 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Saltwater Luxury Apartments 4*
Number of rooms: 14
Official Description (provided by the hotel):
located in the heart of Port Douglas; easy walk to all restaurants, bars, the beach & shops. air conditioned luxury self contained apartments ... more   less 
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Also Known As:
Saltwater Luxury Apartments Hotel Port Douglas
Saltwater Luxury Apartments Port Douglas

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