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“Thank you so much Carmel” 5 of 5 stars
Review of Reflections of Port Douglas

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Reflections of Port Douglas
4.5 of 5 Hotel   |   70 Macrossan St, Port Douglas, Queensland 4877, Australia   |  
Hotel amenities
Ranked #8 of 45 Hotels in Port Douglas
Newcastle, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Thank you so much Carmel”
5 of 5 stars Reviewed July 15, 2014

We have stayed at Reflections on a few occassions and each time we are treated like Carmel's family. We were in Port Douglas for our daughter's wedding on 5 July and Carmel was just fantastic, nothing was too much trouble. The accommodation is excellent. The rooms are clean and have everthing that you need to make your stay a wonderful experience. Thank you so much Carmel for helping us make our daughter's wedding even more special. We shall be back soon. Russell and Judy

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel8851, Manager at Reflections of Port Douglas, responded to this review, July 17, 2014
Thank you for your review and it was a pleasure having you stay with us again and on such a special occasion and I have some beautiful photos of the bridal party with our tropical gardens as a back drop.

See you again soon.

Regards
Carmel
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116 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 12, 2014

Reflections is in a great location in the heart of Port Douglas just a few hundred metres from the beach on one side and the shops and restaurants on the other.
When we arrived we were greeted by Carmel who was extremely welcoming and helpful throughout our stay.
The apartment itself was clean, comfortable and a good size. Being a ground floor apartment it was a little dark with no views however it does come with exclusive use of a terrace with well maintained tropical gardens. The kitchen is very well appointed with everything you would need.
Overall, this accommodation gave us everything we were looking for at a good price when compared to the resorts around Port Douglas and so we would recommend it for families.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel8851, Manager at Reflections of Port Douglas, responded to this review, July 17, 2014
Thank you for your feed back and that our property offered all you required for your Daughters Wedding and I have some great photos of the bridal party with our tropical gardens as a back drop.

Look forward to seeing you all again soon.

Kind regards
Carmel
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York UK
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 13, 2014

We are a family of 4 adults and stayed here for 4 nights. The apartment was spacious , clean, comfortable and in a great location. (The showers were really good too!!). Ideal for a stay in Port Douglas if you are visiting the Great Barrier Reef and want to stay close to all of the facilities to do this.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel8851, Manager at Reflections of Port Douglas, responded to this review, July 17, 2014
Thank you for taking the time to post a review and appreciate your positive thoughts.
Much appreciated.
Carmel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Northport, New York
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 13, 2014

We stayed here December 26-30. Carmel was a wonderful property manager. She arranged transportation to and from the Cairnes airport for us and greeted us when we arrived. She also set up a fishing trip for my husband and son. The apartment was spacious and plenty of room for a family of 5. The kids loved the very close location to the beach and having the pool. Short walk to all restaurants as well as to the supermarket. Cannot recommend this place enough and would without a doubt stay here again if we ever get back to Port Douglas.

Room Tip: All the rooms were great. The master was en suite.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toowoomba, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 4, 2014

Can't fault the two bedroom apartment we stayed in; air con and fans kept us cool, a huge kitchen, comfortable rooms. We also used the pool and BBQ area which was clean and shady. Very close to the beach, at the quiet end of the main street. Carmel really made the stay for us, helping to organise tours and she went out of her way to help my BF organise surprises for my birthday, she was very accommodating and gave great advice.

Jess&Chris

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 3, 2014

I just returned from a seven night stay at Reflections. This was my first stay at the property and will definitely be back! I've stayed in many of the Port Douglas accommodations and can honestly say that Reflections is the pick of the bunch for me.

The location is ideal, only about 3 minutes' walk to the first of the many restaurants/cafes etc, and about 1 minute to the beach.

Carmel is a brilliant hostess, she is very approachable and seems genuinely interested in making sure her guests have a memorable stay. The accommodation itself is perfect - we stayed in a 2 bed/2 bath apartment and it was ideal - very spacious with a lovely balcony and all the amenities you could need for a week.

The only minor downside is that the pool area can get a bit inundated with people however given that the beach is 1 minute away, this is hardly an unbearable problem!

Will certainly return and recommend it to anyone who asks!

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 15, 2013

Our family of 5 - 2 adults & 3 children (aged 13,11 & 8) spent a wonderful 5 nights at Reflections of Port Douglas.

I booked directly with Carmel and she provided us with fantastic service such as arranging bedding to our request. Carmel made us feel like we were visiting family – she welcomed us, made suggestions, enquired if we were having a good time & if there was anything she could do, but also gave us our own space.

The apartment with two bedrooms & two bathrooms was clean, spacious open plan. It did not have views as we were on the ground floor but we didn’t spend a great deal of time there as the were lots of activities to do.

We enjoyed being located so close to the beach – so we could do morning & evening walks, kids could swim, and we even took drinks & nibbles to the beach.
The pool was fine for adults but I think the kids would have liked something grander so that’s why the beach location counted.

The kitchen had good appliances and the contents were adequate to make a family meal.

I really enjoyed the contributing voucher to Pepper spa that Carmel included with our stay.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel8851, Manager at Reflections of Port Douglas, responded to this review, October 16, 2013
Thank you for your detailed review and glad to hear that you enjoyed your special time at Reflections of Port Douglas. Hope to see you again one day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Reflections of Port Douglas

Address: 70 Macrossan St, Port Douglas, Queensland 4877, Australia
Location: Australia > Queensland > Port Douglas
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
#2 On the Beach Hotel in Port Douglas
#5 Luxury Hotel in Port Douglas
#6 Family Hotel in Port Douglas
#19 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Reflections of Port Douglas 4.5*
Number of rooms: 8
Official Description (provided by the hotel):
If position is everything, Reflections of Port Douglas's elegant serviced apartments have it all. Right on popular Macrossan Street, 60 meters to the pure sands of Four Mile Beach. There are just eight boutique fully self contained apartments, giving Reflections an intimate, exclusive ambiance. Explore the natural wonders of the Great Barrier Reef & World Heritage Tropical Rainforests. ... more   less 
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Also Known As:
Reflections Port Douglas
Reflections Hotel Port Douglas

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