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“Wonderful” 5 of 5 stars
Review of Reflections of Port Douglas

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Reflections of Port Douglas
4.5 of 5 Hotel   |   70 Macrossan St, Port Douglas, Queensland 4877, Australia   |  
Hotel amenities
Ranked #11 of 46 hotels in Port Douglas
Reno, Nevada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
23 helpful votes 23 helpful votes
“Wonderful”
5 of 5 stars Reviewed November 11, 2012

On arrival from the U.S. to Reflections we were met by a smiling Carmel with the warmest of welcome. We had #3 which was a 2 bedroom 2 bath ground floor that was super clean, quiet, and private. Carmel was the most helpful, gracious of hostesses we have encounted in 40 years of travel. She was able to arrange dinner reservations for us for our 50th wedding anniversary before we arrived. Plus, urgent visit to dentist, and type and company that would fit our needs. There was nothing Carmel couldn't do for us. The location is great as it is at the quiet end of McCrossan. Would highly recommend.Liz

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel8851, Manager at Reflections of Port Douglas, responded to this review, November 14, 2012
Thank you Liz for taking the time to comment on you stay with us at Reflections of Port Douglas and it was our pleasure to be your host during your 2 1/2 week stay and that nyou have taken home some wonderful memories of Port Douglas.

Keep well and look forward to seeing you again one day.

Carmel & John
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Queenstown, New Zealand
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 8, 2012

We thoroughly enjoyed staying at Reflections in a 2 BR Apartment. Carmen was very helpful with the Trip suggesstions and which company to use for the Great Barrier Reef. Having a swimming pool on site was a added bonus .

The Apartment had everything you need and is very handy to the beach and shops. The Apartment was very clean and had an outdoor balcony which had the dining table at.

We definitely would recommend you stay here when at Port Douglas

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel8851, Manager at Reflections of Port Douglas, responded to this review, November 10, 2012
Thank you for taking the time to share your comments of your experience at Reflections of Port Douglas and that we met all your expectations for you and your family.

Look forward to seeing you all again one day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 6, 2012

Located in the quiet end of Macrossan Street a stone's throw from 4 mile beach is Reflections. It is incredibly spacious and clean. We had a 3 bedroom 2 bathroom self catering unit which had a large balcony deck and dining room (hardly used) and large kitchen and lounge. We were with my wife's parents and our 2 teenage daughters for 10 days. It was serviced each week and clean towels were supplied every 3 days. The pool was also large and well maintained. Tours could be booked through the management who could not do enough for us. It's location allowed us a short stroll to the shops and restaurants or an even shorter stroll to the beach. We have not hesitated in rebooking for next year.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel8851, Manager at Reflections of Port Douglas, responded to this review, October 7, 2012
Dear Rodlaw, Thank you for taking the time to write a review on your recent stay with us and that we could offer all that you were expecting. Look forward to seeing you all same time next year
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Port Douglas, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 13, 2012

We stayed at Reflections and got ready there for our wedding..we could not fault the accommodation at all. We were given a fantastic welcome basket full of goodies..we were able to stay in our accomodation all day on our final day of stay as our flights were later in the day..you never get this anywhere!
The staff are just amazing..The room size ( we stayed in 3 bedroom) was fantastic, very well catered for..
Carmel is just beautiful and made our wedding and our stay amazing. I would recommend this accomodation for anyone.

Room Tip: If you are with another couple I would ask for a 3 bedroom as you have two bathrooms and you also ha...
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel8851, Manager at Reflections of Port Douglas, responded to this review, 3 weeks ago
We appreciate your comments and that you enjoyed your special time with us. With the interior painting, we have quotes to hand and that is being done later in the year when the season slows down. Once again thank you and hope to see you again one day.
Kind regards
Carmel & John
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Brisbane, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 12, 2012

We loved Reflections and would definitely recommend it. The location is great, nestled right between the shops and the beach. We were welcomed by super friendly staff and found the apartment very comfortable.

Room Tip: If you are able to book well in advance our pick would be the higher floors
See more room tips
  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Launceston, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 14, 2012

We stayed at Reflections for 6 nights towards the end of May for a girls getaway week.

Coming from Tassie, it was quite a long journey by the time we had numerous flights and then the drive, but it was refreshing to walk straight into our light airy spacious apartments. Carmel was so lovely, even ringing us once we had got off the plane to let us know she unfortunately wouldn't be there when we arrived, but had organised john to be there to greet us. (not many places would be bothered to do that)

We booked x2 2 bedroom apartments, next to each other so that we could all have our own bedroom/bathroom, and this arrangement worked wonderfully. The kitchen was a great size and would be wonderful for families with Kids that didn't want to eat out all the time. The concealed laundry came in very handy for us, and the living dining area was great. We did make use of the Pool, and we were lucky enough to have it to ourselves everytime we popped down to do some laps (to work off some of the many cocktails involved in a girls trip LOL!)

Location wise, reflections is in an ideal spot, literally a 2 minute walk to the beach (and a cute little beachfront cafe / very handy for a spot of brunch). Its at the end of macrossan st, but you start walking towards the centre of town and you hit the shops within minutes.

Overall we had a wonderful holiday, already started saving to go back :) Thank you Carmel

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel8851, Manager at Reflections of Port Douglas, responded to this review, June 18, 2012
Thank you Girls for the positive feedback and so pleased to hear that Reflections fulfilled all your expectations.

Hope to see you all again one day.
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Echuca, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 3, 2012

Reflections Port Douglas was everything we needed and wanted it to be, starting off with a personal Greeting from owner Carmel. We were shown to a large, spacious, clean and modern 3 bedroom apartment. The place was situated perfectly at the quiet end of Macrossan St, not 40 metres from the beach.
Carmel was the perfect host, nothing was an issue, and she went above and beyond. She also organised a Outer Reef Trip for 16 of us with no hassel at all.
The apartment had all we needed to make our stay easy, relaxing and comfortable.
I would highly reccommend staying at Reflections and I plan to head back there one day.

Cheers X

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel8851, Manager at Reflections of Port Douglas, responded to this review, June 4, 2012
We are pleased to read that Reflections of Port Douglas met your expectations in every way.
We strive to maintain a high standard of accommodation and service.
Thank you for your review and hope to see you here again soon.
Warm regards
Carmel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Reflections of Port Douglas

Address: 70 Macrossan St, Port Douglas, Queensland 4877, Australia
Location: Australia > Queensland > Port Douglas
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
#4 On the Beach Hotel in Port Douglas
#8 Luxury Hotel in Port Douglas
#12 Family Hotel in Port Douglas
#21 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Reflections of Port Douglas 4.5*
Official Description (provided by the hotel):
If position is everything, Reflections of Port Douglas's elegant serviced apartments have it all. Right on popular Macrossan Street, 60 meters to the pure sands of Four Mile Beach. There are just eight boutique fully self contained apartments, giving Reflections an intimate, exclusive ambiance. Explore the natural wonders of the Great Barrier Reef & World Heritage Tropical Rainforests. ... more   less 
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Also Known As:
Reflections Port Douglas
Reflections Hotel Port Douglas

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