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“Tropical Setting” 4 of 5 stars
Review of Hibiscus Gardens Spa Resort

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Hibiscus Gardens Spa Resort
3.5 of 5 Resort   |   22 Owens St, Port Douglas, Queensland 4877, Australia   |  
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Hotel amenities
Ranked #21 of 45 Hotels in Port Douglas
Carmel, Indiana
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“Tropical Setting”
4 of 5 stars Reviewed March 6, 2014

This hotel was a nice change from the big chain hotels. The stairways to the rooms were surrounded by tropical plants. They have two very nice pools built to compliment the tropical environment. It was an easy walk to the main street in town where we found plenty of good restaurants.
The included breakfast was perfect for us. Lots of fresh fruit, rolls, breads that could be toasted, yogurt, cereals, coffee, tea, juices etc. We were always there early so we never had a problem with crowds as stated in other reviews. The room we had was very large, with a outdoor private balcony, a sitting room with the TV and kitchenette, the bedroom and the bath. The only problem we had was the air conditioner was in the bathroom in the back. Since the power was off when we were out of the room, It was warm when we returned from our daily adventures. The front room never really cooled off and when we took a shower in the bathroom, we froze.
The only other issue was that our room was on the 3rd floor, up a lot of stairs. We needed help getting our luggage up, but they did have a staff member do that for us. I assumed that for individuals who can not manage the stairs, they have 1st floor rooms available.
We found the management to be quite friendly. As we waited for our daily tours to pick us up, he came out and chatted with us. One day a woman came over from another hotel looking to buy a cup of coffee, and he gave her a pass so that she could get coffee free, even though she wasn't a guest. The lady in charge of the breakfast was so friendly that on the day we left, she kissed and hugged us!

Room Tip: If you have trouble negotiating stairs, ask for a 1st floor room.
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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240 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Hobart, Australia
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 4, 2014

Perfect location - so close to shops and restaurants on the Port Douglas main strip. Easy walk to the beach too. But still a quiet spot for relaxing. And a convenient base for daytrips. Leafy garden, great pools and the Balinese-style decor gives the place a nice tropical feel. Spacious rooms. I noticed some reviewers complained about breakfast but we didn't have a problem finding a seat by the pool - worst case you can take the food back to your room and sit on your private balcony. Muesli/fruit/coffee/juice/toast - all the basics were covered. Free DVD hire at reception was a nice touch - we enjoyed relaxing in the evening after dinner with a movie or two. Some staff were fantastic - others were a bit ordinary. Spa is well worth a visit - I felt amazing after my luxurious and very relaxing treatment.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 28, 2014

Lovely setting, beautiful lush gardens and a great location as just a short walk from the main street. we enjoyed a week here with our two young kids however the breakfast room by the pool is tiny. Not very well set up as it is a small space and there are not enough tables or staff to manage. It is not ideal for young kids as it backs onto the pool.
The manager was very unfriendly and for this reason alone I will not be returning here.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Barker, South Australia, Australia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 17, 2014 via mobile

Highly recommend. Nice rooms, compact setting, heated pool, breakfast by the pool, close to the Main Street, marina and beach. Interconnecting rooms basically meant we had 2 of everything. The only down side is that breakfast can be a little crazy with little room to move around the buffet and seating is limited. The day spa is outstanding and operated by very nice people. I'd go back anyday.

Stayed July 2013, traveled with family
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Melbourne, Australia
1 review
4 of 5 stars Reviewed February 15, 2014 via mobile

Lovely resort with friendly and excellent service,especially with our breakfast host!
Massage was great and relaxing.
Air conditioning works perfectly.
Enjoyed our stay immensely.
Thanks.
Regards,
Jan

Stayed February 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 14, 2014

stayed at this hotel in 2007. Very lush, and tropical. Loved our room. Very romantic for couples. Nice pool area. Felt like you were staying in the rainforest. Our room had a small kitchenette area, so we walked to the mainstreet in Port Douglas, and got some groceries. It was a short walk to the mainstreet in Port Douglas for eating, shopping or a walk about! Very nice

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotorua, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 31, 2014

Spent a week here for our wedding anniversary. Was fantastic as we had 3 days just relaxing and reading by the pool. Staff were wonderful and breakfast was lovely with a fantastic setting. Would definitely stay again

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hibiscus Gardens Spa Resort

Address: 22 Owens St, Port Douglas, Queensland 4877, Australia
Phone Number:
Location: Australia > Queensland > Port Douglas
Amenities:
Beach Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Port Douglas
#10 Top resorts Hotel in Port Douglas
#19 Romantic Hotel in Port Douglas
#21 Family Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hibiscus Gardens Spa Resort 3.5*
Number of rooms: 66
Official Description (provided by the hotel):
This spa resort is ideally located... just 100 metres from the main shopping area in Port Douglas Village, and 300 metres from famous Port Douglas Four Mile Beach and the lively marina. Port Douglas Australia has always been considered an ideal holiday destination because of its proximity to the Great Barrier Reef and the Daintree Rainforest. Two of Australia's World Heritage Listed Parks.Experience the adventures of a lifetime - diving, sailing, snorkelling the Great Barrier Reef, safaris, bushwalks and eco tourism tours in the Daintree Rainforest. At the end of your exciting day come back to the award winning Port Douglas Accommodation, Hibiscus Gardens Spa Resort to relax and soak up the tropical ambience. Lush tropical gardens swirl around your balcony. Teak and cedar furnishings create a calm, soothing atmosphere. Carved stone statues guard the inviting pools & ponds. Inspiring holiday accommodation.Laze in the tranquil waters of the resort pools, cooled in summer and heated in winter. Unwind and refresh in our award winning Li'Tya Spa Dreaming Day Spa. Hibiscus Gardens Spa Resort has a special charm that stimulates the sixth sense, the sense of pleasure.The perfectly located Port Douglas Accommodation in Tropical Australia is waiting for you. You'll never forget your stay in Port Douglas Australia or Hibiscus Resort and Spa ... more   less 
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Also Known As:
Hibiscus Gardens Hotel Port Douglas
Hibiscus Gardens Resort

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