Let me start by saying I have not stayed at this resort and never will based on my phone conversation today. I received an email advising of a Cudo offer at the Hibiscus Gardens Spa Resort. I was interested in booking two vouchers. As the offer did not advise what room type was on offer for the 2-bed (2-bed 1 bath or 2-bed 2 bath) I rang to clarify. I was also curious to know if the offer included daily room service. A nice lady helped me initially saying it was a 2-bed - 2 bath offer. When I enquired about the daily room service she put me through to the manager. The manager wasn't at all friendly when he came on the line. When I explained what I was enquiring about he said that the lady had clarified that it was 2-bed 2 bath. I asked if it included daily room service and he said it didn't. I then said that I was keen to know what the offer value ($2705) was based on. Looking at the rates I thought it must be the highest rate ($395 with daily room service - however this only adds up to $1980). This is when he started to get very rude. I said I couldn't work out the value and that I was keen to know what I was getting if I was going to purchase a voucher. He proceeded to get very rude and told me not to come and stay if I didn't like the offer. Well quite frankly why on earth would I want to stay when the MANAGER is rude, rude, rude? Anyone else considering this offer do the maths. It doesn't add up and I'll be letting Cudo know that they haven't included enough small print in this offer.
- Official Description (provided by the hotel):
- This spa resort is ideally located... just 100 metres from the main shopping area in Port Douglas Village, and 300 metres from famous Port Douglas Four Mile Beach and the lively marina. Port Douglas Australia has always been considered an ideal holiday destination because of its proximity to the Great Barrier Reef and the Daintree Rainforest. Two of Australia's World Heritage Listed Parks.Experience the adventures of a lifetime - diving, sailing, snorkelling the Great Barrier Reef, safaris, bushwalks and eco tourism tours in the Daintree Rainforest. At the end of your exciting day come back to the award winning Port Douglas Accommodation, Hibiscus Gardens Spa Resort to relax and soak up the tropical ambience. Lush tropical gardens swirl around your balcony. Teak and cedar furnishings create a calm, soothing atmosphere. Carved stone statues guard the inviting pools & ponds. Inspiring holiday accommodation.Laze in the tranquil waters of the resort pools, cooled in summer and heated in winter. Unwind and refresh in our award winning Li'Tya Spa Dreaming Day Spa. Hibiscus Gardens Spa Resort has a special charm that stimulates the sixth sense, the sense of pleasure.The perfectly located Port Douglas Accommodation in Tropical Australia is waiting for you. You'll never forget your stay in Port Douglas Australia or Hibiscus Resort and Spa ... more less
- Reservation Options:
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- Also Known As:
- Hibiscus Gardens Hotel Port Douglas
- Hibiscus Gardens Resort