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“Couldn't ask for better” 4 of 5 stars
Review of Mantra Aqueous On Port

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Mantra Aqueous On Port
4.5 of 5 Condominium   |   3 - 5 Davidson Street, Port Douglas, Queensland 4877, Australia (Formerly Breakfree)   |  
Hotel amenities
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Couldn't ask for better”
4 of 5 stars Reviewed June 23, 2013

First trip to Port Douglas... Did a lot of research and chose the Mantra Aqueous on Port...Stayed 8 nights and wish it was longer. Stayed in the 2 bedroom swim out ( room 8, which is 8a and 8b) Rooms large clean bed was king size ( 2singles joined) and was the most comfy hotel bed I have ever slept in, a fully equipped kitchen with microwave/oven, hotplates large fridge etc...BBQ on deck, washing machine dryer flat screen TV dvd player and IPod docks own bathroom. Second room which is hotel room attached has small fridge and has its own TV dvd and bathroom. Has 2 spas one on each deck( a little small for groups to sit in).. Location fabulous 4-5 mins walk to beach and shopping strip 1 min walk... Staff super friendly and nothing was a bother. Only downside was pool was slightly cooler than I like but once in it was fine... Would definitely recommend.. Cant wait to go back .

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Mantra Aqueous On Port, responded to this review, July 11, 2013
HI TropicGal71
Perhaps a job with us in marketing? Your depiction of the in room services really paints a picture for our potential Guests. Great to see you have done your research and passed with flying colours selecting the “Best Resort accommodation in Port Douglas” 3 years in a row.
Sincerely
Shannon Exelby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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361 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
bathurst
Top Contributor
90 reviews 90 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 21, 2013 via mobile

Just around the corner from main shops but without the noise. Has four pools and we had a spa as well. Beds are uncomfortable and pillows quite flat but if you use two you have a stiff neck, these both need upgrading as we stayed for a week and both of us ended up with sore backs. Best time of year before school hols start.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Mantra Aqueous On Port, responded to this review, July 11, 2013
HI rechargebat
As suggested we have now added Mattress toppers and purchased new pillows so all requests have been filled. Please return to experience the new comfort.
Sincerely
Shannon Exelby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Currumbin, Australia
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 18, 2013

this resort is one of the closest to both macrossan st & to 4 mile beach which made it perfect for my husband and me.

property is well kept and is very quiet and the pool areas are lovely.

being in such a central location a car wasnt a necessity with everything in port douglas within walking distance unlike some of the large resorts which are a bit out of town.

will definitely be staying here next time we go to port douglas....loved it and the weather was perfect

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Mantra Aqueous On Port, responded to this review, July 11, 2013
HI currumbingirl85
Yet Another Fantastic Review for Mantra Aqueous on Port. We are delighted that you have enjoyed your stay and look forward to welcoming you back soon.

Sincerely
Shannon Exelby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 17, 2013 via mobile

We stayed 4 nights. Upon checking in the following problems were noted. Neither of the 2 outside lights worked, the toilet continually dripped, the fridge made the most annoying loud noise as it tried to maintain temperature, the fan was so noisy we couldn't use it, the face washer had holes in it. The noise from other apartments was incredible - no sound proofing. We were awoken each morning at 6am by children running around upstairs and chairs being dragged across the floor.
The Aqueous is very tired. It requires lots of work to upgrade it. There was absolutely no storage for our clothes, one tiny, narrow wardrobe, no drawers, and 3 coat hangers for 2 people.
Staff were lovely, position excellent and street appeal great. They were the only 3 positives.

Stayed June 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Mantra Aqueous On Port, responded to this review, June 18, 2013
HI Overeaters,

Thank you for your review from your recent stay although it was disappointing to read that you had a varied experience. We have recently updated our carpets, lighting, HI FI, and bedding comforters and continue to identify new ways to improve on our guest’s experience. You have mentioned some maintenance issues from your room. Our onsite maintenance policy is to maintain our product outside of Guest tenancy although on occasion for example when a light bulbs go out we will need to attend the room.
.
It is worth mentioning that we have a variety of room types designed to meet different lengths of stay. Having stayed 4 nights I would have recommend a 1 bedroom apartment that does have an extended wardrobe draws multiple hangers and a separate living space and dining room. Further to this suggestion it is always an idea to book directly with the resort to ensure that all of your requests are met.

Sincerely
Shannon Exelby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palmerston North, New Zealand
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 17, 2013

Stayed with a group of friends in June, we asked for our rooms to be together, and although they couldn't guarantee it our request was met. Great place for groups or families to stay as it's easy to get together with plenty of outdoor options. The BBQ facility was great and meant that we didn't need to dine out every night. Staff were very friendly and we were given extra towels, laundry powder, etc without question. We were also able to book all our excursions through reception and charged to our rooms which made cashflow much easier. Laundry facilities in the apartments meant we could have packed much less!
The rooms were spacious (especially the apartments) and the pool access from our rooms was a bonus, even if the temperature of the water was a bit cool to start with. The spas and private balconies were also well used.
Would definitely recommend as a great, relaxed place to stay and would book again if returning to Port Douglas.

Room Tip: 7A is on the ground floor at the end of the corridor, close to the exit at the rear of the building...
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Mantra Aqueous On Port, responded to this review, June 18, 2013
HI Michelle,

We were delighted to read your review on line. Your review is synonymous with so many others: Friendly Staff, Spacious Rooms, Great Facilities and the Perfect Location. Your tip to other travellers to book the direct Swim Out rooms is a quality suggestion given the added convenience to our ground floor BBQ and pool facilities.

We look forward to welcoming you back soon and becoming your Winters Summer holiday destination.

Kind regard's
Shannon Exelby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 13, 2013

With a six month old daughter our ground floor swim up room was ideal. Being able to let her sleep in her cot while we could both relax by the pool was absolutely perfect. The inclusion of the full kitchen and laundry is a must with a little one too.
Location is ideal, close to main beach and all shops, no need for hire car.
Helpful and courteous staff.
Very quiet and private rooms. Also nice and dark for the little one to sleep.
Would definitely return in future.
Thanks for a relaxing and extremely enjoyable holiday

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Mantra Aqueous On Port, responded to this review, June 18, 2013
HI Nobby0712,

Thank you for your review.
We are thrilled that your family have had the ideal holiday with us at Mantra Aqueous on Port. So many things to do so little time, but you have taken time out to visit one of the great wonders of the world Tropical North Queensland. Congratulations and no doubt a wonderful experience.

Sincerely
Shannon Exelby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, England
Top Contributor
60 reviews 60 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed June 11, 2013

A few yards from Macrossan St ( quiet 4 Mile Beach end) which is the main road for bars and restaurants,
Mantra Aqueous is the perfect location to explore this wonderful town, with everything only a few minutes away.
Clean, quiet, well fitted, self catering 1 or 2 bedrooms apartments, some with "swim ups" from the large pools on either side of the hotel.
Perfect for families or couples.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Mantra Aqueous On Port, responded to this review, July 11, 2013
HI wearytravellers60
Yet Another Fantastic Review for Mantra Aqueous on Port. Thank you for your review and are We are delighted that you have enjoyed your stay. We look forward to welcoming you back soon.

Sincerely
Shannon Exelby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Aqueous On Port

Address: 3 - 5 Davidson Street, Port Douglas, Queensland 4877, Australia (Formerly Breakfree)
Location: Australia > Queensland > Port Douglas
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #25 of 55 Specialty Lodging in Port Douglas
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Mantra Aqueous On Port 4.5*
Number of rooms: 62
Official Description (provided by the hotel):
Encompassing all Port Douglas has to offer, Mantra Aqueous on Port is the ideal location for couples, families & honeymooners. Situated in the heart of the village centre of Port Douglas lies one of the most fashionable resort destinations in Tropical North Queensland. You can take advantage of the five star restaurants, designer boutiques, family eateries and a range of bars and cafes. With a contemporary design featuring an aquatic flavor, most apartments feature pool views, spa baths and balconies. The resort boasts 4 stunning pools, sundecks and cabanas with barbeques so guests can enjoy the warm tropical climate of the exclusive beachside town, Port Douglas. All rooms at Mantra Aqueous on Port, feature a spacious balcony with outdoor spa, air-conditioning, ceiling fans, internet access and tea and coffee making facilities. Offering hotel rooms, one and two bedroom apartment with fully equipped kitchens and laundry facilities. You can chose from either the Standard, or Swim-up option. The Swim-Up rooms feature a swim-up pool deck with direct pool access. At Mantra Aqueous on Port you can do as little or as much as you like. Wander the quiet streets and sample some of the culinary delights or simply relax on your balcony while you watch the world go by. ... more   less 
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Also Known As:
Mantra Aqueous On Port Hotel Port Douglas

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