Stayed for 6 nights. The location of PD Retreat is very good, very handy to the shops, restaurants, beach and marina. We had a rental car and tripped away most days and a reef trip, On reflection 6 nights in PD is probably too long, our time would have been more enjoyable breaking our holiday to 2 - 3 different locations. It's amusing reading the TA reviews after staying at PD Retreat. My advise to prospective guests - the location & pool are excellent, I totally concur with other reviewers negative comments regarding management, and experienced samples of each complaint I have read. Fortunately you do not go on holiday to holiday with the management. The pool toilet did stink, showers are small, air conditioner unit is the old window rattler variety and very noisy. Usual basic motel/hotel expectations eg. shamp/cond, tea coffee & change of towels - do not happen, except at a charge. When so many guests mention this as a negative, you would think that by providing fresh towels etc (even if only every 3rd day), it would be a very cheap way to gain positive feedback.
One reviewer mentioned the pool toilet stunk, when we stayed it still stunk- like an animal had died in the drain, so this may be an unresolvable problem. The pool is closed at 10pm, one night we were heading to the pool in togs & towels at 9.40pm for a quick dip after dinner, David passed us and said "I've just locked the gate to the pool" and continued past us seemingly ignoring us pointing out that the sign says "pool closed 10pm", however, he diid turn back before we had reached our room and said he had unlocked the gate. First response was not a friendly unlocking of the gate, the impression was that we had inconvenienced David's evening. David points out in his TA responses "this is a 3.5 star resort", however this doesn't mean the management should lower their standard of customer service. I got the impression David's expectations of customer service are higher than the service he delivers based on his impression of "value" for money.
Our tropical holiday ideal is, snorkelling, relaxing and a break from commericial shopping, crowds etc. Comparing PD other tropical locations such as Samoa, Fiji, Bareboat charters Whitsundays, we enjoy snorkelling & swimming in the ocean, this is only available in PD at the expense of reef trips (highly recommend the silver sonic trip - 3 locations, & good food), ocean swimming out of the question because of stingers & crocodiles. Therefore the accomodation can become quite important regarding facilities such as pool & surrounds - the size of PD Retreat is small and can feel like staying at home by the pool, with strangers calling in and sharing your back deck.
The town is packed when cruise ships are in. If you visit during a busy period at PD - make reservations at restaurants, the popular restaurants were booked 3 days ahead. I would recommend a rental car, tourist destinations such as mossman gorge, daintree discovery centre, Cape Trib can all be covered without the expense of a guided tour. The discovery centre provides handheld commentary units, mossman gorge can be walked on your own or by guided walk.
- Official Description (provided by the hotel):
- IDEAL ACCOMMODATION IN PORT DOUGLAS. Port Douglas Retreat Holiday Accommodation offers self-contained studio apartments in Port Douglas, Far North Queensland, Australia. Perfect holiday accommodation for couples or single travellers. EXCELLENT LOCATION. Port Douglas Retreat Holiday Accommodation is superbly located just a few minutes' walk to Four Mile Beach or Macrossan Street and Marina Mirage. VISITOR INFORMATION. With an in-house tour desk and local knowledge, your hosts can help create your wonderful Port Douglas experience. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Cheap Tickets, Despegar.com, TripOnline SA, Agoda, Travelocity, Odigeo and Tingo so you can book your Port Douglas Retreat reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Port Douglas Retreat Hotel Port Douglas