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“Very enjoyable stay at Mandalay” 4 of 5 stars
Review of Mandalay & Shalimar Luxury Beachfront Apartments

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Mandalay & Shalimar Luxury Beachfront Apartments
5.0 of 5 Hotel   |   Corner Garrick & Beryl Streets, Port Douglas, Queensland 4877, Australia   |  
Hotel amenities
Ranked #9 of 45 Hotels in Port Douglas
Sydney, Australia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Very enjoyable stay at Mandalay”
4 of 5 stars Reviewed July 9, 2014

This is a very comfortable and pleasant place to stay. The apartments are spotlessly clean and spacious. They are well kitted out, with all necessary amenities - the washing machine and tumble dryer were particularly welcome. The location is excellent - a quick walk to the beach and about five minutes walk into the town. The staff were very helpful, particularly Pauline, who gave us excellent advice about the various activities on offer. Our room was located on the second floor, which meant climbing quite a few stairs. This didn't bother us, but could be a problem for some. Port Douglas is a fantastic family holiday and the Mandalay did not disappoint.
The availability of beach towels and free wifi would have led me to rate the accommodation higher.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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361 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
melbourne
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 9, 2014

Stayed here for 7 nights in a two bedroom garden view apartment. It was right next to the second pool and tennis court. A quiet location as we mostly had that pool to ourselves and felt like it was our private pool most of the time! The apartment itself was OK in size as we have two small children. But would be too small for bigger kids. The living/dining is quite cramped. Bedrooms are a good size. And the outdoor patio was terrific. Kitchen well stocked and we easily prepared a few meals here. Staff are very helpful and polite. Overall we had a lovely stay and enjoyed this marvellous location...just a short walk directly out of the Mandalay across the road and onto the beach ramp. Also main street not far and close to the surf club.

Stayed July 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 6, 2014

We have recently stayed at the Mandalay. It is very well located accomodation and a very well managed by a friendly management team - there is never a problem and they know all the attractions in Port Douglas and surrounds very well. We have visited Port Douglas on a few occasions and it is by far the best property. Strongly recommend.

Room Tip: The 2 bedroom mountain rooms are very well priced and very quiet.
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mandalayluxury, Front Office Manager at Mandalay & Shalimar Luxury Beachfront Apartments, responded to this review, July 21, 2014
Thank you so much for your lovely review. We do try our utmost to ensure our guests have an enjoyable and memorable stay as we understand that for many it truly is a trip of a lifetime.
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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 6, 2014

Family of 6 in a three bedroom beachfront apartment. Great accommodation, great kitchen. Kids loved pool and was sheltered even when windy on beach. Tennis court was great. Staff super friendly. Good time had by all.

Would recommend to other families.

Stayed July 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mascot, Australia
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 4, 2014 via mobile

Love this place. Great rooms, comfy beds, great pool. Close to town but not too close to hear general noise, don't really hear any road traffic, close to the beach, underground parking, BBQ area next to the tennis courts. Will definitely be coming back here.

Stayed August 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 1, 2014

We stayed in a 2 bedroom bottom floor beachfront apartment for 8 days in June. The rooms were spacious and our apartment had a lovely covered patio and private lawn in front of it (room 8). The kitchen was well stocked with cutlery, plates, pots, pans etc and had washing detergent. I had read the trip advisor reviews so knew to bring beach towels. As we stayed 8 days, the room was serviced once during our stay (after 4 days). The location is fantastic, the staff were pleasant and helpful. It was great having a warm pool and a cold pool and we used the tennis court frequently. The only negative thing I can think of is that my husband found the bed soft. We would recommend this and would stay there again.

Room Tip: We had room 8 - ground floor beachfront 2 bdr apartment. It was very private as it was at the end of...
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

Someone at Mandalay changed our 1015am transfer to 915am. And we were NEVER notified. We just happened to learn about the change at 9:05 AM. It was a mad and frustrating dash to finish packing and hurry to the transfer. We made it but it was a harried way to end and otherwise enjoyable stay.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mandalayluxury, Manager at Mandalay & Shalimar Luxury Beachfront Apartments, responded to this review, June 25, 2014
We sincerely apologise for the confusion regarding the transfer time on the day of your departure.
Unfortunately our cross checking system failed on this occasion, no excuse, it should not have happened. We enjoyed having you stay at Mandalay and would lovewto welcome you again another time.
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Additional Information about Mandalay & Shalimar Luxury Beachfront Apartments

Address: Corner Garrick & Beryl Streets, Port Douglas, Queensland 4877, Australia
Location: Australia > Queensland > Port Douglas
Amenities:
Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Port Douglas
#6 Luxury Hotel in Port Douglas
#14 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandalay & Shalimar Luxury Beachfront Apartments 5*
Number of rooms: 41
Official Description (provided by the hotel):
Mandalay Port Douglas Accommodation offers luxury beachfront apartments surrounded by lush gardens, directly across from Four Mile Beach and only a five minute stroll to the centre of Port Douglas. With an exclusive walkway direct to the Four Mile Beach, Mandalay Shalimar Luxury Beachfront Apartments offer the opportunity to relax in five star comfort. Spacious resort surroundings, tennis courts and a large swimming pool are features of the two and three bedroom luxurious holiday apartments. ... more   less 
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Also Known As:
Mandalay And Shalimar Luxury Beachfront Apartments
Mandalay & Shalimar Luxury Beachfront Apartments Hotel Port Douglas

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