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“Port Douglas weekend.” 5 of 5 stars
Review of Ramada Resort Port Douglas

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Ramada Resort Port Douglas
4.0 of 5 Resort   |   316 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Mercure Port Douglas Treetops Resort)   |  
Hotel amenities
Ranked #25 of 46 hotels in Port Douglas
Paris, France
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Port Douglas weekend.”
5 of 5 stars Reviewed October 27, 2013

Only had a weekend away,would have liked to spend a week. The Reception and tour desk were friendly and helpful, the 2 bedroom unit was newly refurbished and a generous size. Both rooms had full ensuite, one with shower and the other with shower over bath. Full size kitchen (fully equipped including dishwasher). Dining room seated 6 and there was a comfy lounge with flatscreen TV. The laundry had washer,dryer ,ironing board and iron. We were only a few metres from the excellent restaurant, Spa and Pool. The famous beach was only a short walk down the path. We drove ourselves to the many attractions but tours are available at Reception.

Room Tip: The Resort is multi-level, our unit was on the ground floor (our choice) and was very quiet and comf...
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • German first
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  • Russian first
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English first
Sydney
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 20, 2013

We just spent five nights there, myself and my Mum. It was a lovely week and we left feeling very relaxed indeed. There were a few pros and cons at the resort but thankfully the pros were more than the cons! The location is fine, about five mins on the bus into town. Bus quite expensive $9 return each one return trip, which added up over the week but without a car a great service. The room though basic and plain, was clean and the bed was comfy. The pillows sadly were awful and lumpy. The bathroom was well thought out and worked well apart from the water from the shower flooding the bathroom every time you had a shower. Room was large and spacious and had a nice tv and even an in room safe. Beds were cold with only a sheet so we asked at reception for an extra blanket. Could do with a bit of colour but that's about it. No balcony which is a shame and no way to dry towels, but we were able to open our doors and sit on two wee chairs out at the door which helped. Room air con is great but it has to be on at all times which was a bit cold! Room service was good and quick and easy. The restaurant was superb. I cannot stress how nice the food is! Everything was amazing and fresh and five star. The prices were good, I guess we are used to Sydney prices which can be higher. The bar staff and restaurant staff were just lovely and friendly and made the holiday special. The pool although big and spacious, was a bit of a disappointment. I understand leaves and berries fall in the pool all the time but the amount was far too much Only once did we see a man trying to skim some of the things out. There were leaves and berries and all sorts floating all through the pool daily and it never cleared and there was all sorts stuffed in the rocks and it generally was not a pleasant pool to swim in. They need to employ a full time person to maintain it and spend all day skimming the water, and spend some time clearing the rocks etc. The pool chairs although comfy, were again covered in leaves and squashed berries which ruined the towels and the tables beside them were so dirty. Overall the pool area was a mess. No drinks service around the pool which would be great as to get a drink it was a treck around the pool and through the restaurant. They would make so much more money if someone walked around asking if anyone wanted a drink or lunch! A block was ok as long as you don't face the car park. We had A block facing the walk way and only thing was people walking past every five mins could see in our room so be careful when getting changed! Not very private. The resort in bits is five star, the reception area is amazing and the reception staff second to none. Mikala was lovely in fact they all were and nothing was too much trouble. That in itself would make be recommend this hotel and we will be back in the future for sure. Overall we were very happy with our stay.

Room Tip: A block is ok and not as bad as expected but don't get A block facing the car park.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Queensland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2013

We had a wonderful time here for our honeymoon. From the moment we arrived the staff were friendly and the atmosphere outstanding. The boardwalk and gardens are immaculate. The pool, bar and restaurant great.

Room Tip: Stay on a higher level. Lovely out look to the pool and gardens.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Sunlover Holidays

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 12, 2013

The Ramada at Port Douglas is a nicely set out premises in a rain forest style environment. We are in a 2 bedroom apartment, very spacious, large kitchen, a king bed in each room (on request) and the bathroom facilities are fine. There is no in room safe, no laundry and no balcony to sit outdoors and enjoy the evening ambience. The restaurant is very spacious, serving all day. The menu is limited and way too expensive for what you get with drink prices over the top. The pool is well spread out with ample sun beds around for almost everyone. Given the cost of the airfares, the expensive resort costs etc I doubt we would go back, much cheaper abroad off peak.

Room Tip: Research the forums for tips.
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  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2013

Had a great time relaxing in the pool area most days. Highly recommended. Organised a day trip through reception with no issues. Staff were very nice. Alittle out of town which wasn't an issue as we had a rental car. There is a local shuttle bus running regularly to and from town.

Room Tip: Our room was very nice and modern. The two bedroom unit we had was very big.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensborough
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 8, 2013

Absolutely fantastic facilities. It is like you are on an island. Resort style feel with Palm trees, ferns, ponds, stream with fish.
Reception staff very helpful - available 24hrs a day.
Pool was great with the pool bar attached to it.
An ideal place to stay. Highly recommended

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 8, 2013

What a place. The accommodation set around a stream running under elevated walkways, leading down to the pool and bar and restaurant areas. This is a very restful place. In a lovely town in a lovely country. Where everyone we met was friendly and helpful. Definitely one to revisit.

Room Tip: From our experience there were no bad rooms.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ramada Resort Port Douglas

Also Known As:
Ramada Resort Port Douglas Hotel Port Douglas
Ramada Resort Port Douglas Hotel
Mercure Port Douglas
Port Douglas Mercure
Treetops Port Douglas
Address: 316 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Mercure Port Douglas Treetops Resort)
Location: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#13 Top resorts Hotel in Port Douglas
#18 Family Hotel in Port Douglas
#20 Luxury Hotel in Port Douglas
#25 Business Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ramada Resort Port Douglas 4*
Official Description (provided by the hotel):
Immerse yourself in a topical oasis .... Located a short walk from Port Douglas' famous Four Mile Beach the Ramada Resort Port Douglas provides a laid back tropical oasis set amongst relaxing rainforest gardens. The centerpiece of the resort is the heated tropical lagoon pool complete with waterfall and swim-up bar. The resort surrounds a unique pocket of Melaleuca rainforest, free flowing waterways and delightful lily ponds. Large barramundi can be seen swimming in the ponds, native birds and Ulysses butterflies with the iridescent blue wings make the gardens their home. Ramada Resort Port Douglas is the perfect base to just kick back and relax or for those who wish to get out and experience the World Heritage rainforests, Great Barrier Reef or the many attractions, tours and activities the region has to offer. Spacious and air-conditioned rooms, on-site restaurant and bar and the modern resort facilities all combine to make the Ramada Resort the perfect choice for your Port Douglas holiday. ... more   less 
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