We stayed here as part of our club membership and booked a 2 bedroom Deluxe room.
We arrived at about 3pm and the room required it's final check, they took our number and called us right on 4pm which is the resort check-in time.
The room was in A block, the first apartment on the 1st level (ground, 1, 2). It was three hotel rooms turned into a 2 bedroom apartment.
I was disappointed that a deluxe room was placed next to the car park and the main staircase. You got to hear car doors slamming, headlights and people going up and down the stairs. I truly don't understand why a more expensive apartment would be put in this location (The club needs to think about things!).
Firstly it smelt stale, it was really bad, we found the problem was the air-conditioner in the bedroom, it was half falling off the wall, but also had mould growing in it...we used the lounge unit from then on. There was also mould in the ensuite shower drain (I poured boiling water down which seemed to fix it).
Toilet - you can't even sit on the toilet because a wall juts out in front of you and you can't put your legs in. Really poor design, they should have put it the other way around.
Shower/drains - after a few minutes in the shower you can't use the basins (the water can't get away). We also had the drain on the floor spill out onto the floor.
The bedroom had so much space which was great, as it was only two of us in a 6 person unit we put a chair from the crowded lounge room into the bedroom.
The bed was a typical worldmark bed - hard.
The wooden shutters are nice looking but not practical, the lights from the car park were shining through all night, I so prefer curtains with block-outs (this is a common feature in many of my reviews).
The upstairs neighbours...this was the worst part - you could hear the people upstairs doing their business in the toilet - it was so disgusting.
The facilities were good. The TV was placed so high on the wall and to one end of the wall it was like you were suppose to stand in the opposite corner to watch it, I don't know how six people could actually sit around it. Maybe you are suppose to stand and watch.
The facilities were good. We were invaded by these small ants everywhere, any open packets were invaded overnight and had to be discarded. You need to keep anything open in the fridge.
The dishwasher had a button broken off, they fixed this within a couple of days.
Recycling - nothing about recycling, Worldmark talks about being green but where was the bottle, can, paper recycling...this should be at every resort.
The pool was great, the gardens were nicely maintained. We didn't eat at the restaurant.
Internet - they offer free Wi-Fi at the pool and there are two computers at the check-in area. If you want Wi-Fi in your room they charge for it...geez just give people free Wi-Fi.
I think this place is catered for families, not so much couples.
- Official Description (provided by the hotel):
- Immerse yourself in a topical oasis .... Located a short walk from Port Douglas' famous Four Mile Beach the Ramada Resort Port Douglas provides a laid back tropical oasis set amongst relaxing rainforest gardens. The centerpiece of the resort is the heated tropical lagoon pool complete with waterfall and swim-up bar. The resort surrounds a unique pocket of Melaleuca rainforest, free flowing waterways and delightful lily ponds. Large barramundi can be seen swimming in the ponds, native birds and Ulysses butterflies with the iridescent blue wings make the gardens their home. Ramada Resort Port Douglas is the perfect base to just kick back and relax or for those who wish to get out and experience the World Heritage rainforests, Great Barrier Reef or the many attractions, tours and activities the region has to offer. Spacious and air-conditioned rooms, on-site restaurant and bar and the modern resort facilities all combine to make the Ramada Resort the perfect choice for your Port Douglas holiday. ... more less
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- Also Known As:
- Ramada Resort Port Douglas Hotel Port Douglas
- Mercure Port Douglas
- Port Douglas Mercure
- Treetops Port Douglas