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“Disgusting service.” 1 of 5 stars
Review of The Coffee Club

The Coffee Club
11 - 17 Macrossan St. | Shop 10 - 12 Port Village Shopping Centre, Port Douglas, Queensland 4877, Australia
+61 7 4099 5409
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Ranked #77 of 94 restaurants in Port Douglas
Cuisines: Café
Dining options: Breakfast/Brunch
Restaurant details
Dining options: Breakfast/Brunch
Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
“Disgusting service.”
1 of 5 stars Reviewed August 18, 2012 via mobile

I asked the lady serving at front counter if take away was available, she sarcastically and demeaningly replied "yes we do" like I was an idiot for not knowing. I placed our order and was made to feel uncomfortable and unwelcome. After ordering, I took a seat at an indoor table and waited about fifteen minutes (ordered sides, not mains) and saw takeaway boxes placed on the kitchen windowsill and heard the chef's bell.

There were only two other tables seated in store, and somehow the boxes sat there whilst the woman at the counter chatted to the barista. After another fifteen minutes, the chef peered out and brought us the food in takeaway boxes. No bag, no cutlery.

The food was, of course, cold after the whopping one minute walk home.

Terrible service.

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76 reviews from our community

47% Recommend
    14
    22
    14
    11
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Perth, Australia
Top Contributor
116 reviews 116 reviews
37 restaurant reviews
Reviews in 55 cities Reviews in 55 cities
55 helpful votes 55 helpful votes
“Coffee hot, slices delicious”
5 of 5 stars Reviewed July 20, 2012

Great to see a familiar shop and to get the same great service

Visited July 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
14 reviews 14 reviews
3 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Terrible”
1 of 5 stars Reviewed June 15, 2012 via mobile

Low quality food, burnt coffee and bad service. Stay away!!!

    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Contributor
16 reviews 16 reviews
13 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Fast & Tasty”
4 of 5 stars Reviewed June 15, 2012

We ordered a Caesar salad, Club sandwich & 2 Frappes for a late lunch, they came out very quickly & were all tasty & fresh. Some of the best Coffee Club food we've had in a while. It wasn't very busy at the time. It would be nice if the bird poop was cleaned off the chairs.

  • Visited June 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle
Contributor
12 reviews 12 reviews
5 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Average. Not good. Not bad. Just average.”
3 of 5 stars Reviewed May 9, 2012 via mobile

Have had a few coffees from here.

Nothing special. Does the job of getting caffeine into my system but I wouldn't make a trip to visit.

    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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