We have just spent 6 nights at the grosvenor in cairns and had a fantastic time. This was due to the friendliness and helpfulness of Anne and Brian. On arrival Brian immediately made us feel welcome, checked us in and gave us a full briefing on where we were and how to find everything and to get to places, he made it so simple for us.
Anne's knowledge of the many trips and outings is brilliant and she books everything for you, making it all hassle free. Anne also shares her experiences which is so nice, it makes you feel so relaxed and look forward to outings.
Everyone staying when we were there was so friendly, we used to meet up outside reception or at the pool to catch up on our days adventures!
We stayed in a studio which was very well equipped with fridge, kettle, microwave, toaster, cutlery, crockery and supplies of tea, coffee, sugar and milk refreshed everday, amazing service.
The room had a great size bed, table and chairs, AC and fan. The bathroom had a great over bath shower and there was always hot water.
The swimming pool is small with a waterfall feature but plenty big enough to cool off in. Skinny dipping optional haha, had to get that in Brian!!
The pool area is lovely, surrounded by trees and plants. There is a BBQ area, tables and chairs and the comfiest bed chairs, I kept dozing off on them!
Have to mention Justin, the friendliest handyman in the world. Even when he was busy, he had time for the guests and was genuinely interested in what we'd done or were doing. Lovely to have met you Justin, really enjoyed our chats.
A huge thankyou Anne and Brian, you truly are the epitome of the service industry and we both agree, the grosvenor is no 1 on our list of accommodation we have stayed in worldwide, the atmosphere is totally the best!
All the best, Sue and Alan
- Official Description (provided by the hotel):
- Grosvenor in Cairns is the perfect venue for your holiday or business trip to Cairns in Tropical North Queensland. Affordable, spacious, clean, comfortable 1 and 2 bedroom, fully self contained holiday apartments set in a tropical garden setting complete with solar heated pool/spa. Studios (no cooking facilities) are also available. The resident on-site managers will provide every assistance from booking tours to finding a good restaurant. NEW- WiFi internet access is now totally FREE in all apartments and outside areas. The 24 hour a day - 7 days a week gym / fitness center located only 200 meters away is also now totally FREE for all of our guests to use during their stay. Resdtaurants, Hotel, Supermarket, Bottle Shop, Take Away (Pizza, Fish & Chips, Chinese, Thai, Kebabs) all within 250 metres. ... more less
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