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“Nice, tidy and clean place” 5 of 5 stars
Review of Grosvenor in Cairns

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Grosvenor in Cairns
4.0 of 5 Condominium   |   186 McLeod Street | Corner Grove Street, Cairns, Queensland 4870, Australia   |  
Hotel amenities
Ranked #43 of 85 Specialty Lodging in Cairns
Brisbane, Australia
1 review
“Nice, tidy and clean place”
5 of 5 stars Reviewed May 1, 2014

I spend 3 nights with my parents and girlfriend in The Grosvenor and I think it is a really good value for money.
I didn´t such a good place. The apartments are really big, they have their own bathrooms.

It is located in a calm area. But you can find restaurants and a supermarket in a walking distance.

During the night no noises at all. That it is really good if you are doing lot of excursions. You need to be rest, and the beds they are really comfortable.

I recommend to everyone who wants to spend some days in Cairns

Room Tip: Just talk to them. They are really nice and they will help you with all of your needs
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Gorkx G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian099, Owner at Grosvenor in Cairns, responded to this review, May 20, 2014
Gorkx, thank you for your comments and for taking the time to leave a review of your stay. Guest feedback is always important to Anne and I as it helps to reinforce what we and our great staff are doing correctly but also (occassionaly) it highlights something we need to give more attention to. As an example, we noticed that a few guests were commenting to us that the Studios were very good value and quite comfortable for a short stay but as they had no kitchen or cooking facilities, a microwave to heat things up would be handy. As a result we are now placing microwaves in all of the Studios.

You stayed in a 2 Bedroom apartment with your family and we thank you for your comments re the size, cleanliness and quietness of your accommodation - Brian and Anne
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120 reviews from our community

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Sydney, Australia
1 review
5 of 5 stars Reviewed April 21, 2014

I stayed here for a recent trip away with friends. There were 5 of us staying in a linked 2 Bedroom Apartment which had a huge amount of room for us to fit in. The rooms were clean and tidy and the staff were exceptional. The friend who booked our flights home to Sydney had us on the 6pm out of Cairns so it was a fantastic that we were offered the option to use the room throughout the day to save us carting around our bags and sore heads before our flight home but rather enjoy the air conditioning in the room and a chance to catch up on some lost sleep. Thanks to Brian and Anne for their hospitality and would recommend this hotel to both groups of friends and families looking to stay in Cairns.

Room Tip: Linked 2BDRM near reception was quiet and didn't hear any noise from pool or road.
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian099, Manager at Grosvenor in Cairns, responded to this review, April 24, 2014
Thank you Michael for taking the time to leave a review of your stay. Anne and I are always pleased when guests enjoy their stay with us and if we can do something extra (like a late check out) we always try to accommodate the request. - Anne and Brian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 18, 2014 via mobile

Very helfull owners! It was very easy to plan our attractions in Cairns after Anne's and Brian's presentations. Apertment was clean and comfortable. We were very satisfied and we can recommend this Aparment complex for everyone!
Thank's a lot for helping Anne and Brian!

  • Stayed March 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Rauno L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian099, Manager at Grosvenor in Cairns, responded to this review, April 20, 2014
We do thank you for your comments and review. Our Housekeeping staff work very hard to ensure that all of the apartments are ultra clean and ready to receive our guests and they do a great job. Anne looks after Reception most of the time and I assist when I can. We will spend as much time as is needed to ensure our guests have all the correct information on tours so they can select just the right tour for them. We consider that our job is not just to have accommodation available for guests to book, but to also do whatever is required to ensure that their whole experience while visiting Cairns is the very best it can be - Brian and Anne (on-site managers)
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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 16, 2014 via mobile

Brian couldn't have worked harder to make sure I enjoyed my stay in Cairns. The apartments weren't right downtown but that didn't matter since tour busses picked me up there and either dropped me off there or downtown. There were several good restaurants nearby. I would recommend this place to anybody!

  • Stayed March 2014
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Berkeleykay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian099, Manager at Grosvenor in Cairns, responded to this review, April 20, 2014
We thank you for taking the time to leave a review. For most guests, the location of Grosvenor in Cairns is ideal; not right in the center of town (and so away from the night clubs and night time noise) but close enough to be within walking distance or a short bus, taxi or car ride away. All the tour operators pick up and drop off to our front door and the public bus stop is only 100 meters away - Anne and Brian (on-site managers)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 16, 2014

The staff was very helpful and friendly when we arrived on the first day. The rooms were very clean and comfortable, but it was disappointing that there was no oven for cooking, as we were not used to the conventional/microwave oven.

One of the problems there were some young people drinking too much and partying at the poolside, which is not suitable for families who stay there.

Everything was nearby and easy to access to the town centre of Cairns. We surely would love to come back to Cairns.

Room Tip: This accommodation is great for a big family up to 4 - 6 persons and good value for money. A/C was g...
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Phillipa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian099, Manager at Grosvenor in Cairns, responded to this review, April 20, 2014
We thank you for taking the time to leave a review and for your positive comments about your accommodation and our service to you and your family. The kitchens do not have a standard under bench oven as such but all do have a convection microwave which is able to be used as a conventional oven, a grill and a microwave. We are also in the process of putting a bench top halogen light oven in all the kitchens for people who may want to cook a full roast during their stay. We do try to keep an eye on the behavior of all guests in and around the pool but sometimes some guests do go a little but too far and we apologise if the behavior of these other guests caused any concern - Brian and Anne (on-site managers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redcliffe, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 16, 2014

My friend ,Edna and I traveled from Brisbane to Cairns by train in January 2014.We had an enjoyable fun trip by train .I booked our accommodation at Grosvenor in Cairns.It was beautifully set out with all we could want and the location was good,even though we didn't have a car.We walked into the CBD or caught a bus.Public transport was close by.
Brian and Anne were ever so helpful with any of our queries.They booked several tours for us with no booking fee attached.
We also were given a dinner voucher for a delightful Italian Restaurant near by.The meal was wonderful and great atmosphere .
The motel has a lovely pool area,Even though we didn't use it,we could see it was attractive and well kept.
All in all we had a great holiday and would recommend Grosvenor in Cairns to anyone wishing to have a nice comfortable and quite time for their holiday stay.
Thank you to Brian and Anne once again for all your help
I would certainly recommend it to friends as this how we come to stay there.Friends of both of us stayed there a few years ago.

Room Tip: I would think all room at the Grosvenor are good.You just know when you walk in here that everything...
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  • Stayed January 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Maureen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian099, Manager at Grosvenor in Cairns, responded to this review, April 20, 2014
Thank you for taking the time to leave a review. Your feedback and comments are much appreciated. You and Edna obviously enjoyed your week in Cairns and the fact that your apartment met your needs in every way pleases us to no end - Brian and Anne (on-site managers)
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Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 16, 2014

I stayed at the Grosvenor for just three nights. I remember clearly how warmly I was greeted by Ann and how informative and helpful she was in advising me on Great Reef tours and the differences between them. The lobby is stocked with pamphlets on activities in the area, but it was great to get Ann's recommendations. I rented a studio apartment, and it was spacious, clean, and comfortable. It's a bit of a walk to restaurants, bit I didn't mind because I like to walk. I love self service apartments because you can eat some meals in, which I did. The Grosvenor is an affordable, comfortable choice for budget travelers and the service is top notch and with a smile to boot.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank pxrising
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian099, Manager at Grosvenor in Cairns, responded to this review, April 20, 2014
Thank you for your review and nice comments! We take pride in the level of customer service we deliver to all of our guests, particularly when they arrive. There are so many tours and activities do do in and around Cairns that it can be confusing for visitors to choose "just the right one for them" and we don't mind at all spending time explaining the different options and why one tour may be better than another "for you". A Studio is a good, 'value for money' accommodation option for short stays where you don't need a kitchen or cooking facilities (although we are currently in the process of putting a microwave oven in them all). Cairns is a great place to visit and a tour out to see the Great Barrier Reef is a must. Guests can always contact us by phone or email prior to their arrival to get information on tours and activities and the weather outlook over the period of their visit. This is particularly important if you are only staying a few days during a 'busy' period such as School Holidays, Christmas/New Year or Easter as some tours will be booked out 2 or 3 days in advance. - Brian and Anne (on-site managers)
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Additional Information about Grosvenor in Cairns

Address: 186 McLeod Street | Corner Grove Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #43 of 85 Specialty Lodging in Cairns
Price Range (Based on Average Rates):
Hotel Class:4 star — Grosvenor in Cairns 4*
Number of rooms: 16
Official Description (provided by the hotel):
Grosvenor in Cairns is the perfect venue for your holiday or business trip to Cairns in Tropical North Queensland. Affordable, spacious, clean, comfortable 1 and 2 bedroom, fully self contained holiday apartments set in a tropical garden setting complete with solar heated pool/spa. Studios (no cooking facilities) are also available. The resident on-site managers will provide every assistance from booking tours to finding a good restaurant. NEW- WiFi internet access is now totally FREE in all apartments and outside areas. The 24 hour a day - 7 days a week gym / fitness center located only 200 meters away is also now totally FREE for all of our guests to use during their stay. Resdtaurants, Hotel, Supermarket, Bottle Shop, Take Away (Pizza, Fish & Chips, Chinese, Thai, Kebabs) all within 250 metres. ... more   less 
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