we stayed for a week in Cairns, and after the great previous reviews we felt that we would have a great time in the Koala court and reserved a one bedroom apartment...
We were picked up a the airport by the manager, and had an early checkin, which was really appreciated. The owners are very kind. These points make it that it gets an average and not below, but the rest...
The apartment itself unfortunately is not what we expected after reading the website, describing it as 'luxury' etc. There are many things: cleanliness is average (huge yellow stains on doors from thousand fingers which touched them,and they were obviously never wiped. The shower was not clean, nor the door. I tried to clean it, but after seeing the mob I knew why it wasn't that clean. The washing machine did not even the normal job a toploader does (making things smell clean), things were about as clean when we put it in as afterwards. Floors very clean though. Room service once in the whole week on the fifth day (why no in the middle of our stay?), consisted of change of towels and bed, and change of rubbish bins, but no cleaning. A basic clean like vacuum the floors would have been appreciated.
Kitchen was ok, though dated, and oven and the cupboards long past a good clean. The kitchen has very basic cutlery, but very average too, e.g. the knifes are certainly the cheapest you can find in town and it is really hard to cut anything with it. We had to ask for a salad bowl, as there was nothing to be used for this.
King bed was made with two singles, which left a very hard middle piece. Only one bedside table, no room for a second, which left us reading with our camping lights at night, which feels a bit odd in a luxury accommodation. Wardrobe was a difficult to open, as it jammed. Additional covers were not washed and were not inviting to use.
But worst was the noise - we asked for a quiet room, and we were at the back of the building, but there is so much traffic from 7am to 9pm or so, and such paper walls, that it didn't help.
Beeing in the outskirt of Cairns, you have to walk about 20 minutes to town, and the owner do not recommend to walk this at night. You certainly find better for this price in Cairns.
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