Stayed four nights for work in Cairns. Room comfortable and well equiped. My 14yo daughter joined me for the 3rd and 4th nights. She was welcomed and made comfortable when she arrived while I was at work. Glenda is delightful, and very helpful. We'd has a lot of rain while we were there. When we checked out Glenda enquired if we were sure we would be able to make it home, and offered us our room back at no charge if we were turned around. It was a lovely gesture, and much appreciated.Would stay there again.