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“MADE CAIRNS WORTH IT!” 5 of 5 stars
Review of Tropical Heritage Cairns

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Tropical Heritage Cairns
3.5 of 5 Hotel   |   8 Minnie Street, Cairns, Queensland 4870, Australia   |  
Hotel website
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #6 of 66 Hotels in Cairns
Certificate of Excellence 2014
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
“MADE CAIRNS WORTH IT!”
5 of 5 stars Reviewed December 18, 2009

Stu and Sara and the family at Heritage Cairns took care of us like no other! They are the best! The hotel room is really nice too, and good location! STAY HERE!! You will love it!!

  • Stayed November 2009, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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385 reviews from our community

Traveler rating
    206
    138
    35
    5
    1
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63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
London
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 13, 2009

I stayed here for 9 nights. Having travelled around the East Coast of Australia and stayed in hostels, guest houses and hotels, the Heritage was the best place I stayed. Stuart, his family and the staff were friendly, informative and very helpful. They made me feel welcome. I had a lovely clean spacious room with great well maintained facilities. The Heritage is in a good, quiet and secure location. I would highly recommend the Heritage to anyone looking for good value, clean, comfortable accommodation, with good customer service. I would definitely stay here again.

Just go there; you won’t have anything to complain about!

Dex
London, UK

  • Stayed December 2009, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NT
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2009

The Heritage Hotel is by far the most friendly, well situated and affordable place to stay EVER!!!. We went to spend 3 days and we received the best advises for our itinerary by the Hotel Staff. It is a family business and the attention is personalised. They gave us all the options with the different prices and by experience the better money value alternative for our day trips. The place is perfectly clean and tidy and they even lent us towels to go out to the beach and to the Coral Reef Tour. Without a doubt tis is the place to stay if you are not looking for a extremely comfort and 5 Stars Hotel.... wich doen's mean that you are going to be treated as a King-Queen!!!

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 5, 2009

I am a regular visitor to Cairns on business. The Heritage is always well maintained, offers friendly service, has spaceous rooms which are very clean. Ann, Stuart and their family make you feel very welcome. It's my choice of accommodation in Cairns. Try it, you won't be sorry!
Thanks Anne & Stuart

  • Stayed December 2009, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Francisco, California
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 2, 2009

Reviews of this hotel are accurate - very nice rooms, clean, large. The location is a few blocks off the main strip but very walkable. It is a family run business and the desk staff are very helpful. They are a bit judgmental if you choose to go with tour companies that they didn't recommend, but they do seem to have good recommendations. If you don't mind someone with strong opinions arranging for your entertainment I'd suggest reaching out to them before you arrive for help.

One amenity I would have liked is free wireless. There is 1 computer that is free to use in a common room, and an ethernet cable you can connect to down there.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
1 review
5 of 5 stars Reviewed November 20, 2009

We came for day and stayed a week! Location is quiet and yet only 5-10 minutes stroll to the Esplanade and Cairns centres. The hotel is modern and well furnished with all facilities necessary for a base - including free fast internet that worked. No restaurant but self-help breakfast ingredients provided and so many good restaurants nearby. The manager, Stuart, and desk staff offered advice, arranged tours and searched out hotels for trips away. This is a jewel in the Golden Chain marketing group and probably the best mid-range hotel we have stayed at over 5 months travelling around Australia. Excellent value and highly recommended.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 15, 2009

We stayed here for 6 nights in early October. We were travelling on a family holiday with our 2 year old and 9mth old. The family running this place could not do enough to help us out and make our stay comfortable. From lending us their own grandchilds highchair, to driving us to the airport (free of charge).
The family suite was great as we could put the kids in one room and have the main area to ourselves. The hotel is only a couple of blocks back from the esplanade and a FANTASTIC childrens playground. Bit of a hike in to town (10 - 15 min) but good exercise.
All in all, very good value for money. Very clean and well run.

  • Stayed October 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tropical Heritage Cairns

Address: 8 Minnie Street, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Cairns
#4 Romantic Hotel in Cairns
#9 Family Hotel in Cairns
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tropical Heritage Cairns 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
Free continental breakfast when full room rate applies. Restaurant only open for breakfast. Shuttle bus between airport and hotel provided under contract, fees apply. Taxi service is available approx $25 each way. Pool is basically large Spa. Internet is available at reception and wifi available throughout hotel. All rooms have tea/coffee making facilities, fridge, flat screen TV, en-suites and air conditioning . All rooms recently refurbished. We look forward to your visit to Cairns. Rosemary Robertson Manager ... more   less 
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Also Known As:
Heritage Cairns Hotel Cairns
Heritage Hotel Cairns

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