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“Heritage Cairns - a great base in Cairns for a family of 5” 5 of 5 stars
Review of Tropical Heritage Cairns

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Tropical Heritage Cairns
3.5 of 5 Hotel   |   8 Minnie Street, Cairns, Queensland 4870, Australia   |  
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Hotel amenities
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Ranked #7 of 66 Hotels in Cairns
Sydney Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
“Heritage Cairns - a great base in Cairns for a family of 5”
5 of 5 stars Reviewed October 28, 2009

Finding a hotel/motel room for a family of 5 presents its challenges, however, The Heritage Cairns more than met our needs. The "family suite" that we booked was huge, with a room with a King Size bed for my wife and I, another room with 2 beds for our daughters, and a living room with a couch where our son slept. We stayed for 6 nights and having so much space made our stay all the more comfortable. The man at the front desk, Stuart, always went out of his way to meet our needs and to make us feel at home. I used the BBQ facilities on 3 nights, and just when I was trying to work out how to get thing going another of the Heritage team was on hand to give assistance.
Thanks for a great stay!

  • Stayed October 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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354 reviews from our community

Traveler rating
    191
    124
    33
    5
    1
See reviews for
61
187
42
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • English first
  • French first
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English first
brisbane
1 review
5 of 5 stars Reviewed October 24, 2009

I wanted to coment on the very helpful and friendly managers of this hotel. They will go out of their way to help you and they will also give you all the useful information you will require for your stay in Cairns. I would not hesitate in recomending this hotel for all ages and nationalities of visitors. From Ed Attard working with the International Water Centre.

  • Stayed October 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Zurich, Switzerland
Top Contributor
87 reviews 87 reviews
81 hotel reviews
Reviews in 65 cities Reviews in 65 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed October 19, 2009

Due to positive reviews here, I decided to book Heritage Cairns, and I do not regret it. Aside from being clean, the room they gave me was huuuuge! The family managing this place is really friendly and accomodating. Mr Stewart even asked me, if I had a towel with me for my diving adventure. As I had none, he packed one for me in a bag he also kindly provided. They also took care of my airport shuttle reservation. And the hotel is walking distance from the city centre (doable).

  • Stayed October 2009, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Basingstoke, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 17, 2009

Booked the Heritage as I had read good reviews. We stayed five nights in the most comfortable accommodation of our four week vacation to Eastern Australia. Staff are so nice and nothing is too much trouble. This Motel is worth every cent you pay.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne
1 review
5 of 5 stars Reviewed October 8, 2009

I have stayed at the Heritage Hotel in Cairns three times whilst on business. I have always enjoyed the exceptional service from the friendly management. The rooms are always clean and tidy and the views from the rooms are to die for. I look forward to getting back there soon!.
I can highly recommend Heritage Hotel Cairns to any traveler or business person alike. You will enjoy your stay. Keep up the good work Heritage.
GK.

  • Stayed August 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne
1 review
5 of 5 stars Reviewed October 1, 2009

Stayed with the Heritage team for ten days - great local knowledge and friendly disposition. Always available to guide and have a chat but most of all they were respectful of our privacy but tried to help us have a great holiday.

  • Stayed September 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 1, 2009

We stayed at Heritage Cairns while on holiday to Cairns this year and loved every minute!
This is a family runned buisness and we can see they take pride in the day to day runnings of this place! they were all very friendly and happy to help with any of our needs, they helped us pick fantastic trips to the Great Barrier reef & Cape Tribulation ,Airport Transfers and dinner reservations nothing was too much of an effort!
I must add this Motel is only 5 mins walk (1.5 blocks) to the Cairns Esplanade and lagoon but is located in a quiet quiet street tucked away from the noise and hussle and bustle of the Main city strip and nightlife noise

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tropical Heritage Cairns

Address: 8 Minnie Street, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Cairns
#5 Romantic Hotel in Cairns
#8 Family Hotel in Cairns
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tropical Heritage Cairns 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
Free continental breakfast when full room rate applies. Restaurant only open for breakfast. Shuttle bus between airport and hotel provided under contract, fees apply. Taxi service is available approx $25 each way. Pool is basically large Spa. Internet is available at reception and wifi available throughout hotel. All rooms have tea/coffee making facilities, fridge, flat screen TV, en-suites and air conditioning . All rooms recently refurbished. We look forward to your visit to Cairns. Rosemary Robertson Manager ... more   less 
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Also Known As:
Heritage Cairns Hotel Cairns
Heritage Hotel Cairns

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