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“Safe, clean and exceptionally hospitable staff, particularly Kelly, on reception.” 4 of 5 stars
Review of City Sheridan

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City Sheridan
3.0 of 5 Hotel   |   157 Sheridan Street, Cairns, Queensland 4870, Australia (Formerly Best Western)   |  
Hotel amenities
Ranked #48 of 66 Hotels in Cairns
Hervey Bay, Qld
1 review
“Safe, clean and exceptionally hospitable staff, particularly Kelly, on reception.”
4 of 5 stars Reviewed June 26, 2010

It was a joy to stay at this hotel - friendly, safe, clean and very reasonably priced. Our room overlooking the pool was clean, well presented and serviced promptly and very adequately each day. The off-street car parking was a bonus.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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201 reviews from our community

Traveler rating
    39
    63
    55
    27
    17
See reviews for
28
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Overseas
1 review
5 of 5 stars Reviewed June 20, 2010

Stayed at the City Sheridan in Cairns for 5 nights, we are at the end of our month trip around Australia, and this motel was by far the best motel, and absolutly fantastic value for your money. The motel is clean, and modern, the Restaurant food is Brilliant, and the staff where fantastic organising all our tours for us. I would have no hesitation in reccomending this accommdation option. BRILLIANT!!!!

  • Stayed June 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2010

I stayed here for 4 nights and it is a lovely hotel in a location that is not to far out of the centre of cairns (walking distance) so nice and relaxing.

The room was really nice overlooking the pool area for an increidble rate. The staff were amazing nothing to much trouble.

The bar was lovely and relaxing and the food is just amazing once again at brilliant prices. Having checked in for my first night I thought I would try the food and was pleased to say that I didn't have to look for any other restraunts during my stay.

Would have no problem in recommending this hotel to anyone and would deffinaltey stay here again when I go back to Australia.

  • Stayed June 2010, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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GEELONG
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2010

We stayed in the brand new Spa suite. Very nice indeed. Nice large triangular spa, not just a bath with jets. Great ammenities like 42" LCD TV in main room and smaller LCD with built in DVD player in bedroom. Breakfast has an excellent range and is very very good value. Not many places that do a cooked brekkie for under $10. Dining out by the pool at night is magnificent, its a great scene for a romantic dinner. The food here is so good we ate here all 4 nights of our stay, such good variety there was no point venturing out.
All of the staff are excellent at what they do and provided us with super service.

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 3, 2010

This is not the nicest hotel I have stayed it, but the staff are amazing making my stay totally worth it. They are so helpful and friendly unlike any hotel I've ever stayed with. The location is good, better to be away from the hustle of town but close enough to not need a car to get everywhere. Included Austar and free internet, unheard of even at hotels more than three times the price. It was clean and very well kept, and any request was fulfilled almost immediately. They are great with local knowledge and will help you book any trip you would like, much better than any of the travel agencies located in the CBD or on the Esplanade. I would stay at this hotel again if traveling by myself to Cairns.

  • Stayed May 2010, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 29, 2010

I was traveling to cairns by myself, and to be honest I was wary after reading the reviews.
I should not have worried one bit! The room was perfect! Very clean, very comfortable and surprisingly very affordable. The staff were helpful and friendly. I ate dinner in the restaurant and was treated to the most beautiful Barramundi I have ever eaten. I felt safe and secure in my room, and was impressed by the unending movies on austar that made my time there really special. I will be staying there every time I visit Cairns!

  • Stayed March 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Yorkshire, UK
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 23, 2010

We stayed in a one bedroomed suite which offered excellent value. The on-site restaurant was also good value if a little middle-of-the-road. The staff were friendly and helpful with local advice

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Sheridan

Address: 157 Sheridan Street, Cairns, Queensland 4870, Australia (Formerly Best Western)
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #48 of 66 Hotels in Cairns
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Sheridan 3*
Number of rooms: 31
Official Description (provided by the hotel):
City Sheridan is located close to the city center of Cairns, regarded one of the most popular hotels in a region that is viewed to be a must visit destination in the world. Cairns is surrounded by lush rainforest, beautiful tropical waters and scenery that has to be seen to believe. Staying with us at the City Sheridan you will be located within a 10 minute walk to Cairns best city attractions including; Cairns central shopping center, large number of world renowned restaurants catering for all cuisines, plenty of lively bars and clubs, Cairns Civic Theater, Cairns Convention Center, Cruise Ship Terminal, Bus Terminal, Museum, Arts Gallery, Train Station, Reef Fleet Terminal and the Reef Casino. City Sheridan is also only a 5 minute drive from the airport. ROOMS Our rooms are large in size and cleaned daily. We offer free wireless internet throughout the hotel. All rooms have their own private bathroom and balcony that opens the rooms to the wide open tropical weather and scenery. For in room entertainment your room has a 32-inch TV with free in house movies. Other inclusions is a microwave, fridge with mini-bar, iron and ironing board, hairdryer, safe, tea and coffee making facilities, and a desk with chairs. Your balcony is furnished with a table and 2 chairs. FACILITIES City Sheridan facilities include a tropical outdoor swimming pool with cascading waterfall, tour booking desk, guest laundry, and onsite car parking. City Sheridan also has the Sheridan Lounge Bar, a great place you can meet other travelers and share your stories while enjoying a beverage. The Sheridan Lounge Bar also has a computer terminal with free printing facilities. SHERIDAN RESTAURANT Sheridan Restaurant serves continental breakfast buffet daily from 7:00 am through to 10:00 am. Enjoy your morning breakfast poolside in the company of tropical palm trees and a cascading waterfall. SHERIDAN LOUNGE BAR: After a day out enjoying all the fantastic adventures that the Tropical North Queensland has to offer, relax pool side with a drink chosen from our large selection of beers, wines and spirits. TOUR DESK: City Sheridan tour booking agents are always available to help you through the large variety of adventure options. Great Barrier Reef, Cape Tribulation, and the Daintree are just a couple of the more popular attractions, and for the thrill seekers; skydiving, bungee jumping, hot air-ballooning, or white water rafting might be more your style, with over 200 adventures on offer, there is definitely something for everyone. CHECKING IN: Reception is open from 7:00 am to 9:00 pm daily. If you are arriving after 9:00 pm, the phone that is located on the front reception doors will direct call an after-hours service. If you are arriving after 9:00 pm, please let us know. ... more   less 
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Also Known As:
Best Western City Sheridan Hotel Cairns
Comfort Inn Cairns
Cairns Comfort Inn

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