We stayed 7 nights here, receiving a free night. The location was perfect as it is walking distance from restaurants, shopping centre and bus depot.
The gym room was disapointing as the equipment were old and worn, with no tv or even music.
The pool was decent size and perfect to relax in, and looked really good at night.
The room could do with a clean, the bathroom especially. The carpet had stains and the grout in kitchen and bathroom needed a good clean.
The room size however, was pretty good, pretty spacious for a one bedroom apartment with a spacious balcony.
The only issue we had was check in. After our flight had been changed we were in Cairns at 9 am (5 hours earlier than planned). I had called Mantra to see whether we could check in earlier. She assured me that as it is low season it was more than likely we could get in our room earlier than the standard 2pm check in, she said that they would call housekeeping as soon as we arrived, and they would put us as priority. However when we arrived we didn't get in our room til 2 pm, the only reason I am annoyed is because I was reassured that I would have an early check in, so I felt that they shouldn't of gave me that false hope.
As we had to wait for 5 hours to check in we could have our luggage stored in a room, we were giving tags to get our luggage once ready. When we went to get our luggage the receptionist just opened the room allowing us in to a room full of luggage, while she had already returned to desk, I see this as a problem as anyone could claim anyone's luggage and it's not very secure.
Overall it was an okay apartment with it's negatives and positives, was hoping for something more modern and something closer to 4 star.
- Also Known As:
- Mantra Trilogy Hotel Cairns
- Mantra Trilogy Hotel
- Mantra Trilogy
- Official Description (provided by the hotel):
- Mantra Trilogy ideally located above the Cairns Esplanade, with direct access to shops, restaurants and cafes. All apartments offer an open plan design and are air conditioned. Spacious living and dining areas open on to balconies with attractive outlooks, ideal for casual entertaining. Property facilities include: Babysitting facilities available, Barbecue facilities, direct access to dining and shopping precinct, Gymnasium, Outdoor pool, Undercover parking - subject to availability, Tour desk. ... more less
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