Now I understand why the reviews for this place are so contrasting. The owners are lovely and can't do enough for you. The location is close to town but also a short distance from the airport.
However, our particular room is in need of maintenance. The door lock is only home style and you need to remember to push the lock in. The kitchen equipment was not clean. There is a sign saying you will be charged $10 if you don't was dishes. Our room had an overwhelming odor of cleaning chemicals. The room is only cleaned every 6 days and towels replaced every 3 days..
There are no lifts so you need to lug the bags upstairs. Ask for ground floor if stairs are an issue.
Wifi was patchy even if you stood under the router. But patchy wifi is common in cairns. I stay in cairns often and still can't find accommodation with wifi that is good enough for work purposes.
Overall this place is ok if you decide to overlook some discomfort but I do not think they can justify the room rate. There are better facilities for the same price nearby. Having said that, some travelers need to stay where they feel love and companionship and support - if that is the case, stay here. I can imagine that if you came to Cairns for health treatment, this place would be ok.
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