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“Great location and view” 4 of 5 stars
Review of Cairns Aquarius

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Cairns Aquarius
3.0 of 5 Hotel   |   107 The Esplanade, Cairns, Queensland 4870, Australia   |  
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Hotel amenities
Ranked #4 of 66 Hotels in Cairns
Parkes, Australia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
“Great location and view”
4 of 5 stars Reviewed July 26, 2014

Stayed in a premium 2bdrm apartment. The apartment itself was fantastic - huge, newly refurbished, large TV, great couches, and the view from the balcony was spectacular. The location was right on the water, and very close to restaurants, and woolworths only a 5min walk away (although there was an IGA express around the corner). One thing to consider is any areas near the harbour are actually quite noisy - there are choppers coming and going frequently throughout the day, which puts a damper on relaxing on the balcony. This will be common to any of the central hotels, however. The shangri-la was even closer to the choppers!

The beds were great. The water pressure in the shower was fairly average. For a self-contained apartment, however, I would have expected a few more items in the kitchen. For a start, there was no bottle opener! There were absolutely no consumables - oil, pepper, salt etc all had to be purchased from scratch, which cuts into the money saved by not eating out. I don't expect the hotel to supply these, but normally there is something left from previous travellers - the place had been absolutely stripped clean, so either no one had stayed there before, or they had removed all left over consumables.

The Austar didn't work when I got there, but they organised for someone to come out the next day to get it fixed, which was great.

There are 2 pools, both of which are small, dated, not very clean and very cold. The pool side lounge chairs were shredding.

The wifi was good and free, but logged you off every 20minutes, which I assume is to stop people downloading large movies etc.

Room Tip: Corner suite was large, spacious with a great view.
See more room tips
  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, August 20, 2014
Dear b00yah,

We really appreciate you taking the time to post your review. As mentioned we have the best location in Cairns with fabulous views and close to everything. We note your comments about the "no consumables being left in the apartment." This is always a tricky one for us as many guests do not wish to see "left overs" from other guests, therefore it is our policy to remove all items from the apartment when cleaning.

Great to read you had a really good holiday and we hope to see you return in the near future.
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173 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Adelaide, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 25, 2014

Excellent location. Stayed several nights in Apt 44 with a family of A2 and 3C. An extra folding bed was added to the main bedroom, for our younger child, it fitted comfortably, not cramped.
Lots of room, good kitchen, great views to the ocean and Green Island on the horizon.
Friends recommended it to use and I would recommend it too.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, August 20, 2014
Dear Brianna,

Thank you for your excellent review on Cairns Aquarius. We are always pleased to receive guests feedback. As mentioned in your review, the "lots of room" is a comment often mentioned by guests and especially appreciated by families with children. Lovely to know that you were recommended to stay with us by friends and that you enjoyed your stay so much.

Hope to see you at Cairns Aquarius again.
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Australia
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed June 23, 2014

We stayed in a 2 bedroom apartment on the 12th floor for 3 nights in June. The apartment really couldn't really be faulted. Excellent space and furnishings, very comfortable bed, lovely balcony - it really had it all. And right on the Esplanade near all the restaurants etc. Very reasonably priced - we booked directly through their website. We are very happy we took Tripadvisors advice (yet again) and stayed here.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, June 26, 2014
Thank you so much for your fantastic review. I couldn't agree more with your comments. Apartment 72 really does offer the ultimate in comfort and space.
Fully renovated with all new furniture just last month, it really is just a delight to walk through the door.

Regards,

Don and Annette
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Melbourne, Australia
Top Contributor
57 reviews 57 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 22, 2014

Stayed here for several night in early June. location is superb - right on the Esplanade with loads of eateries nearby - short walk to Supermarkets, the Lagoon and the Marina.
Stayed in Apt 24 on the 4th floor - very well kept with two bedrooms, fully equipped kitchen, bathroom with a spa, ensuite, laundry, dining area and lounge room. Great view over the Esplanade - the only slight disappointment was the lack of a real balcony, but we knew this already - and really this is just a minor thing.
There are two pools (which do need a little TLC), a BBQ area and a tennis court also.
Bottom line, this is an excellent choice for families looking for a comfortable base when coming to Cairns.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, June 23, 2014
Thank you so much for your very positive review. It's always rewarding to learn that our visitors enjoyed their stay with us.
Hopefully we will one day see you back at Cairns Aquarius, hopefully in the not too distant future.

Kind regards,

Don and Annette
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Hong Kong, China
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 19, 2014

We (a party of 4, 1 couple and 2 friends) booked our stay here in early May. (Room 29)

It was everything we wanted - impeccable location, so much space inside the apartment, all the cooking utensils and equipment, a seaview balcony where we can enjoy our breakfast or just a glass of chilled wine.

We never met the owners in person, everything was done via emails.

The only complaint we have is that the wifi didn't really work in our rooms. We had to stay in the living room to go online.

Oh and one tip for booking cheaper alternative transport to the airport - head down to a counter (it should belong to the hostel upstairs where you can book all sorts of activities in Cairns) which is next to the pizza shop (the only one you can smell the pizza when you pass by). They have a shuttle service to the airport. It costs us AUD $22 for 4 people. This is so cheap compared the taxi fares we paid to get here. (Since we all had big luggages, we needed 2 separate taxis which costs AUD $25 per cab from the airport to Aquarius)

We thoroughly enjoyed our stay in Cairns. It's such a beautiful and energetic city. The convenient location and clean apartment just made our trip so much better!

If you can cook, strongly advise you to head down to woolworths a few blocks away and buy the steak back to cook! It saves us so much money and the steak is really yum!

Stayed May 2014, traveled with friends
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, May 26, 2014
Hi Cassie, Thank you for your lovely review photographs. We are always delighted when our guests take the time to share their Cairns Aquarius experience.

Hopefully we will one day see you return to Cairns Aquarius.

Kind regards,

Don and Annette
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Newman, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 12, 2014

We stayed at Aquarius the week that Cyclone Ita reared it's head.

Firstly we were very impressed with the customer service here, Annette and Don respond to emails so quickly and friendly.

We were in Apartment 3, not a new apartment, but my gosh the amount of room you have is amazing, we loved the balcony too.

Lots of free austar channels, has two tv's, one in lounge and one in 2nd bedroom.

Love having the washer and dryer in the apartment.

Found the 2nd bedroom had icy cold a/con and tall newish beds.

The master bedroom was so large, and had an extra room off the side between bed and bathroom for luggage to be kept. The master does have aircon, but we found we couldn't get much aircon due to it being on a cupboard, think the cool air was going down onto cupboard instead of out into the room. But that being said, the room was still fine as there was a large ceiling fan in there too.

I was a bit iffy about the master bed as it was very low and looked old (dressed nice - but pattern on mattress looked old fashioned), however I found that I had the best sleeps on this bed, as did hubby.

They also had a sandwich maker, toaster and all the pots and pans you could need.

Apartment was on garden level, would have loved a higher level to get the great view of the water.

The location was amazing, right over the road from the water, just one minute from restaurants, around the cnr from an IGA (don't go there very over priced).

We did hire a car, there is underground parking available, maybe go for a small car, some places are a bit hatder to get into with a largwr vehicle - we had a mid size 4wd.

On our first night in, we were later than planned due to flight delays, we rang and let them know, they were fine, left the keys etc in the safe (you get instructions when you book). After we got some dinner and returned to room, the tv was playing up, we rang to see what we were doing, and Don came down straight away to sort it out.

Look I can't say how much we enjoyed our stay in Cairns, disapppinted only as we left early due to Cyclone Ita.

We'd def return, try for a higher apartment for the view. Thank you Don and Annette for a lovely stay.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, May 26, 2014
Thank you Seadaz and family for your excellent review. I remember you and your family well. As you so correctly state, if you're going to get caught in a cyclone, a Cairns Aquarius apartment is about the best option. Immensely secure and strong building with a very large apartment, masses of space and privacy and every facility you will need.

We look forward to seeing you back here one day to enjoy some of our better weather.

Regards,

Don and Annette
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Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 9, 2014

We recently spent our weekend in cairns and stayed at the Aquarius apartments. We were very happy with location, the spacious size and cleanliness of the unit.. Lovely view from the balcony. Kitchen well equipped. Full size laundry,fridge and dishwasher.. Not brand new but well maintained. Full austar available and free wifi. Definitely be back here on our next trip to cairns

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, May 26, 2014
Thank you so much for taking the time to write such a detailed review of your Cairns Aquarius holiday. It's always rewarding for us to learn that our guests enjoyed their stay with us. And even more so to know that you will be returning.

Kind regards,

Don and Annette
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cairns Aquarius

Address: 107 The Esplanade, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Cairns
#10 Romantic Hotel in Cairns
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cairns Aquarius 3*
Number of rooms: 19
Official Description (provided by the hotel):
A Cairns Aquarius holiday apartment is the perfect holiday destinaton choice for your stay in tropical Cairns, Far North Queensland. Enjoy the accommodation convenience of a fully furnished, self-contained, waterfront holiday apartment in the heart of Cairns city. Stroll along the Cairns Esplanade, recline on a sun lounge by the pool or experience the breathtaking ocean views from your private balcony in Tropical Far North Queensland. All premium apartments have been fully refurbished to 5 star.Book direct with Cairns Aqarius through our Web Site or call us.Don and Annette ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Odigeo and TripOnline SA so you can book your Cairns Aquarius reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Aquarius Hotel Cairns

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