Sure some people say this location is great because its opposite the Casino but it is a 5 min walk to the Marina which isnt far but its also not on the Marina like the shangri-la or near the esplanade.
This 5 star experience was far from 5 star, i know that in Cairns the hotels are a bit older and not as new as say some in Gold Coast, generally the 5 star here really isnt an international level 5 star if you had stayed 5 star in singapore or thailand then this will disappoint!
the furnishings are really old, the bed and bedside tables are in tjhat yucky old wood in a beac colour. the tables and chairs on the balcony are just white cheap plastic chairs. the bathroom does have marble in but still looks old and worn.
Service wasn't great either!! we specified a King room and they put us in a double, it wasnt until we questioned it that they put us into a king room. The lady on the front desk barely spoke english and was very unhelpful. when i called about the room change i was on hold nearly 10 minutes.
Quite honestly this hotel ruined my holiday a bit. we had booked to stay here 3 nights and after the first night we left and checked into the shangri-la which was a proper 5 star and service.
i do not recommend this hotel. sure, the lobby is amazing!!!! -but THATS IT!
i usually take photos of my hotel rooms and post online but i was so upset with this one i forgot to take any photos sorry.
- Official Description (provided by the hotel):
- Impressive 16-story Hotel with extensive use of local marble & timber. ... more less
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- Also Known As:
- The Sebel Cairns Hotel Cairns
- The Sebel Hotel Cairns
- Sebel Hotel Cairns