We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“OK” 3 of 5 stars
Review of Novotel Cairns Oasis Resort

Save Saved
You added Novotel Cairns Oasis Resort to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Novotel Cairns Oasis Resort
4.0 of 5 Hotel   |   122 Lake Street, Cairns, Queensland 4870, Australia   |  
Hotel amenities
Ranked #36 of 66 hotels in Cairns
Write a Review

1,275 people have reviewed this hotel

Traveler rating
    295
    521
    308
    99
    52
See reviews for
389
493
82
123
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Australia
1 review
5 of 5 stars Reviewed September 26, 2012

very nice and close to all the shops,rooms nice and clean, pool very nice will stay there again and have allready recomended to family,location is perfect everything is walking distance, pool bar is good as is the restaurant and bar very quite place to relax

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed September 25, 2012

We found the staff service second to none. We had some special requests from our children and the staff went beyond the call of duty to see that they were met.
The pool is excellent for kids, with a fake beach at one end. We really enjoyed the last couple of days of our holiday in this hotel.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Moresby, Papua New Guinea
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 25, 2012

Great service including staff assisting with early check-in, which was very much appreciated. Room was nice and pleasant surroundings through the complex.

Restaurant meals were nice and service was friendly.

Recommended for either quick stopover or longer stay.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bairnsdale
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 24, 2012

Have stayed here several times - only a hop, skip and jump from the esplanade. Disappointing that the internet cafe had 6 computers, but only 2 were working for the entire stay (10 days). The restaurant meal and service was excellent, but the Housekeeping was a bit slack and inconsistent. Overall an enjoyable stay.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne, australia
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 23, 2012

Stayed at the Novotel Oasis for 2 nights on a holiday from Melbourne. Rooms were tired, my bed had a visable dip in the middle. They advertise Ausstar pay tv, but only had about 3 extra channels in addition to free to air. Pool was also so so-quite small considering the size of the hotel. Service was also mediocre.That said, there is nothing wrong with this hotel- its just that there isn't anything particularly good about it either. I expected more from the Novotel/Accor group and wouldn't stay here again. There are so many hotels in Cairns for the price, you're better off staying elsewhere.

  • Stayed September 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Novotel Cairns Oasis Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotel in Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Official Description (provided by the hotel):
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up bar.All 314 rooms offer contemporary style accommodation with a balcony or terrace overlooking the city, gardens or pool. Facilities also include a free web corner with the latest IMAC technology, free wi fi (lobby area only), 24 hour in balance gym, onsite hairdresser and Massage & Beauty. The hotel also offers 24 hour room service and reception.Mizuna Restaurant offers buffet breakfast daily and of an evening boasts modern À la carte dining. Aqua Bar serves afternoon drinks, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu.The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy’s', Cairns modern, fun, safe playground and parkland. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Expedia, Agoda, Cheap Tickets, Tingo, Priceline, ACCOR, BookingOdigeoWL, Hotels.com, Despegar.com, Venere and Otel so you can book your Novotel Cairns Oasis Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns

Owners: What's your side of the story?

If you own or manage Novotel Cairns Oasis Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.