Booked flights with Jetstar whilst in Australia and they offered hotel deals in Cairns where we were staying. I usually do plenty of research into my hotels and remember looking at the Rydges chain in Cairns which had fairly good reviews but I think the other two that were available would have been a better choice. The Rydges Plaza hotel was well located for all the amenities such as travel eating shops etc. so my initial reaction was positive.
The family bedroom was very tired with worn and dated furniture and when I opened the very small wardrobe their were 3 coat hangers between 4 of us. It was very noisy mainly because it was holiday weekend and there were a lot of young party going types staying in the hotel. I was a bit alarmed to see the young party in the room opposite carrying 5 or 6 cases of beer into their room. They did not disappoint and seemed to party most of the day. Luckily we did not spend much time in the hotel.
Although I was disappointed with the quality of the hotel I want to stress the staff were absolutely fantastic. I could not fault their understanding and helpfulness including the room maids who did the best of a bad job in keeping our room clean and tidy. They always took time out to be polite and assist with all our trips and enquiries. I would like to single out one person (Evan Coleman) in particular who always seemed to be on duty at the reception. Evan would print us out maps, bus time tables and explain the best places to go for trips and sightseeing - one of the most helpful members of hotel staff I have ever encountered.
- Official Description (provided by the hotel):
- Modernly appointed rooms overlooking the Cairns CBD. 5 minutes walking distance from the Cairns Convention Centre, Reef Casino, dining precinct, Birch carroll and Coyle cinemas and Cairns Central shopping centre. ... more less
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- Also Known As:
- Rydges Plaza Cairns Hotel Cairns
- Rydges Plaza Hotel Cairns
- Cairns Rydges Plaza Hotel