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“Nice family stay” 4 of 5 stars
Review of Rydges Plaza Cairns

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Rydges Plaza Cairns
4.0 of 5 Hotel   |   Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia   |  
Hotel amenities
Ranked #52 of 66 Hotels in Cairns
Fredericksburg, Virginia
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Nice family stay”
4 of 5 stars Reviewed January 29, 2012

Stayed twice during our last family trip to the Far North. With the wife and two young boys, we got one of the King Suite rooms. The first stay was for two nights, room was roomy and comfortable. Only two problems with the room, the sofa bed for our oldest child was a little broken and the door to the balcony could not lock (luckily son couldn't open it). Our second stay we were the floor above. No complaints with this room, the view was better (both the city and you could see the harbor and mountains. The price of the room was very reasonable especially if you are a member of Rydges PriorityGuest. Going back in a few months and plan on staying there again.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fareid T, General Manager at Rydges Plaza Cairns, responded to this review, April 17, 2012
Dear matt_the_og,

Thank you for taking the time to review us.

I was delighted to read your kind comments regarding the hotel suites, they certainly are spacious and family friendly!

In relations to the maintaince problems with the room on your first stay, I do apologise and of course have since been addressed by the team here.

Thank you again, we look forward to seeing you and your family again the next time you are in Cairns.

Regards,


Fareid Taheri
General Manager
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265 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Jindabyne, Australia
Top Contributor
168 reviews 168 reviews
108 hotel reviews
Reviews in 85 cities Reviews in 85 cities
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed January 23, 2012

stayed one night, rooms were comfortable and as expected

  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fareid T, General Manager at Rydges Plaza Cairns, responded to this review, April 17, 2012
Dear Rigseismic67,

Thank you for taking the time to review our hotel.

I was pleased to read that your stay was comfortable with us here at Rydges Plaza Cairns. Be sure to check out Lilo Restaurant and bar on level 3 for a great place to get dinner and a drink the next time you stay.

Regards,


Fareid Taheri
General Manager
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Perth, Australia
1 review
4 of 5 stars Reviewed January 22, 2012

Our stay at the the Rydges Cairns was great. The beds were comfortable, the room was clean and the view from our balcony was beautiful. The hotel is located close to everything which made getting around to all the sites quick and easy. Would definately stay here again.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fareid T, General Manager at Rydges Plaza Cairns, responded to this review, April 17, 2012
Dear Donna E,

Thank you for taking the time to review our hotel.

I was glad to read that you enjoyed your stay with us. The hotel is definitely well located and our “Dream Bed” sure make for a comfortable night’s sleep!

Thank you again and we hope to see you the next time you are in Cairns.

Regards,


Fareid Taheri
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tweed heads
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2012

We have stayed at Rydges Plaza in Cairns several times over the years. It is perfectly located, with an excellent roof top pool. Lilo dining and bar area are lovely with lots of ambiance and excellent service. Rooms are large with a small balcony offering nice views over Cairns city.- they are very clean with beautiful dream beds and large digital television. Plenty of good restaurants nearby and an easy walk to the Esplanade and Lagoon. I cant recommend this hotel highly enough, the staff are lovely and the price is excellent value for money. You wont be sorry if you stay here.

Room Tip: We stayed on the 5th floor this visit. It was quiet and had a beautiful view of the pool area and th...
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 19, 2012

Cairns Plaza proved to be very conveniently located, with great restaurants very close, a short walk to Cairns Central and the ferry terminal. Service was great, staff were so friendly and efficient. The comfortable bed was amazing.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, BC
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 19, 2012

We stayed here on a leg of our Australia trip while we went to the Great Barrier Reef. On first blush the hotel appears a little dated and in need of repair. The room was well appointed and clean. I was not impressed that they did not offer free wifi, but apparently that is the norm in most Australian hotels. Value for money was good. One of the cabinets in our suite was broken when we arrived and was never fixed, however it was not a big deal. The restaurant and pool were recently renovated and looked absolutely stunning. The only seriously negative part was the state of the public washroom in the lobby. There were cob-webs all over it and looked like it hadn't been cleaned in several days.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Qld
Top Contributor
52 reviews 52 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 11, 2012

Parts of this hotel are stylishly modern but the refurb is incomplete with obvious signs of this buildings age. Our room's bathroom, for example, is in need of modernization with cheap plastic towel racks from distant decades. Our floor (6th) came with a strange, musty smell as did our hutch/buffet in the room.

However, the Lilo bar was stylish, comfortable and modern. I heard it's packed on weekends. And the pool with it's three luxurious cabanas is very swanky!

Finally, our beds were very comfy and we slept Like babes.

Did I mention the excellent location?

Overall, a good midrange option at affordable prices.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rydges Plaza Cairns

Address: Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Luxury Hotel in Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rydges Plaza Cairns 4*
Number of rooms: 101
Official Description (provided by the hotel):
Modernly appointed rooms overlooking the Cairns CBD. 5 minutes walking distance from the Cairns Convention Centre, Reef Casino, dining precinct, Birch carroll and Coyle cinemas and Cairns Central shopping centre. ... more   less 
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Also Known As:
Rydges Plaza Cairns Hotel Cairns
Rydges Plaza Hotel Cairns
Cairns Rydges Plaza Hotel

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